- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
Hi,
I have checked yours site and also noticed the slow functionality of search feature and that it’s also not working. I’m not sure about this as this should work fine as I have also tested this and found no issues with it.
Please also make sure you update your VC plugin, you are now using the 4.3.4 version and the version we have included with the latest theme version(4.6.1) is 4.3.5.
I also suggest to check this without any plugins active, leaving just the Visual Composer plugin active, as this could happen due to other plugins which you use.
Please use this guide to update the Visual Composer plugin and upload the plugin from the /plugins folder which was provided with the theme files: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
There is no option to disable search only if you edit this file an remove it’s code like this:
* http://screencast.com/t/B7a7kAoA4EQ
* http://screencast.com/t/x9yeu6aN2UrC
Regarding the rev slider issues please make sure that you remove the current plugin that you have and install it from the plugins folder of the theme files.
Also noticed that you are not using MySQL but Microsoft SQL which I’m not sure that is compatible with revolution slider plugins and send this error. Have you used this plugin before on this host?
Please let me know how it goes!
Thanks
Hi,
@rparlier
Please make sure you download and update your theme to the latest version then remove the social counter plugins and install from the /plugins folder that was provided together with the theme files when you’ve downloaded it from themeforest: http://themeforest.net/downloads
The social counter plugin included into the latest theme version is 2.7 so make sure you have it and try again. Also note that the tagdiv social counter and speed booster plugins will not notify you of an available update so you need to update theme every time you update your theme and an update for any of those two plugins is mentioned in the update log.
I have tested your twitter user and work fine:
http://screencast.com/t/y06Xtl4DAR
http://screencast.com/t/ySF5lOcx
http://screencast.com/t/jiMEhYMnk
Thanks
Hi!
First of all I want to say that the theme is great and looks awesome! It was very easy to install and customize.
I am having a problem with the homepage, I followed the instructions on how to create the home and all went perfect until I realized that above the “Last posts” section it displays all the pages I have created on the blog. I have no idea how to solve this, any ideas/suggestions?
Thanks!
Hi,
Please check the version of tagdiv social counter widget you use and if it’s not version 2.8 please remove it then install it from the /plugins folder that was provided with theme files: http://screencast.com/t/apG7ZmCneBC
If you still have issues with this please make sure you sue the social counter right: https://forum.tagdiv.com/how-to-manage-the-social-counter/ and also try it without any other plugins active and make sure you empty cache.
If nothing helps please provide a link to a page which contains the social counter with this issue so I can check this.
Let me know how it goes!
Thanks
Hi,
I have checked your site again and did noticed that even if the ‘Droid Serif’ font family is set the ‘Times New Roman’ is rendered: http://screencast.com/t/qOraBNesH
I’ve also checked your page source and noticed that ‘Droid Sans’ is loaded: http://screencast.com/t/lsyHvLY3a
Please make sure that you disable html/css/js minify option as I’ve noticed you use it compressed and also disable plugins/ empty cache and purge files if you use CDN.
This should not happens if you use the latest theme version (1.4) as I have also checked this and haven’t found any issues with this, the fonts are loaded and rendered fine: http://screencast.com/t/1dSQ61HRb
If nothing solves this I suggest you re-upload your theme files via FTP using this guide: https://forum.tagdiv.com/how-to-update-theme/ and make a backup of your current theme installation in case something goes wrong.
Thanks
Hi,
it would be kind if you could fix this bug with a high priority as is really annoyoing:
If I install Newspaper and only install the MUST use Plugin (Visual Composer) but not the other suggetesd Plugins (like Jetpack, Contactform, socaial Counter tagdiv)… I will get on newly created Users (with custom Roles (=not having admin rights)) the following Admin Notice:
“Sorry, but you do not have the correct permissions to install the Contact form 7, Jetpack, Revolution slider and tagDiv social counter plugins. Contact the administrator of this site for help on getting the plugins installed.
Dismiss this notice.”
This is major Bug because of two things:
1.) These users do not habe any Install_Plugin Capabiities so will never be able to install a plugin! This does not make any sense at all, showing this message to a user, that only has subscriber rights/role etc…
2.) Secondly I have installed the must use plugins (but not the recommended plubings) and therefore all requirements are fulfilled. So this message should even for administrators not be printed, once the must use plugins (Visual Composer) is installed.
Code is in:
public function notices() {
global $current_screen;
// Remove nag on the install page.
if ( $this->is_tgmpa_page() ) {
return;
}
=>you should at least include a check if the user has the install_plugin capability!
=>I also reported some months ago a bug similar, wthere the Activation Messages is shown also to all users (this is a similar problem)…
thanks
i have contacted the plugin support and am waiting for their answer, however it seems they don’t support installations that come with themes.
the sql-database thing does not help me i am afraid since i am no specialist, sorry…..
Hi,
I have a problem with the display of my frontpage news.wuerth.at in ie11. it comes up normally in chrome on windows 8, but when i open the page in ie11 the background of the font of the main item changes to blue (should be red) and the three other items which should be to the right go missing.
could this be caused by the failure to install revolution slider so far?
i have tried uninstalling the plugin manually via ftp and uploaded the folder via ftp again, but now it does not show up in the plugins. any idea how i could change that?
thanks!
Hi,
Tested this using the same IE version you’ve mentioned also using the header style 1 and still haven’t noticed anything wrong: http://screencast.com/t/JKimdMGpFT
Please also test our demo page and let me know if you notice anything similar to your issue: http://demo.tagdiv.com/newsmag/
I can’t help if I can’t see this issue so please also provide your site’s URL.
Have tried to check this without any plugins installed so that you can exclude the fact that a plugin may cause this?
Please let me know!
Thanks
Hmm… I installed the plugin and used the individual thumb regen (from the Media page in list view), and it says it successfully resized that thumb, but the problem persists. I’m hesitant to regen all thumbnails since the individual one didn’t work. When I inspect element on that thumb, I get <img width="480" height="360" ...>, but when I do it on the other big slide after scrolling to the right, that tag has 745 and 483. Is the tag using the wrong image size somehow?
I followed the thread again and installed SEO and also did the object debugger thing. Let me give it few hours and see if it solves.
Good Morning.
I downloaded the Newsmag template. When I proceeded to install it has received the following message: The uploaded file exceeds the upload_max_filesize directive in php.ini.
What I can do?
Thank you very much
Hello,
There is few issue i can’t fix at all.
1/ https://www.bestvpnservicemag.com/ before the theme was running newspaper.
a. On some page and sometimes the logo display with a gap.
https://www.bestvpnservicemag.com/get-anguillan-ip-address/

b. The google fonts are still not displaying properly even i install the new theme. Can you please help to get back the google fonts to work ?
c. on the home page you still cant change page even on this website (it open a new page when switching page of “last post”).

d. double line appearing

e. The social counter doesnt work. When activate home page doesnt display.
Also when loading for example the home page loop as a template this appear :
[td_social_counter custom_title=”STAY CONNECTED” facebook=”themeforest” twitter=”envato” youtube=”Envato” open_in_new_window=”y” border_top=”no_border_top”][td_ad_box spot_id=”sidebar”][td_block_9 limit=”3″ custom_title=”FEATURED” td_filter_default_txt=”All” ajax_pagination=”next_prev”][td_block_2 limit="3" custom_title="MOST POPULAR" td_filter_default_txt="All" ajax_pagination="next_prev"][td_block_6 limit="2" custom_title="LATEST REVIEWS" td_filter_default_txt="All" ajax_pagination="next_prev"]
I tried disabling all plugin an only keep visual editor and the social counter, it produce same bug.
f. Loading of image on home page
the black image when opening the page open for half second on the bottom

Thx for your help !
Hi,
@OnlineThemes As Chris stated the @media queries are used to style the content for mobile screen widths. You can edit the thumb’s css file and search for @media (max-width: 767px) and remove them, leaving just the style for tablet which is under @media (min-width: 768px) and (max-width: 1023px): http://screencast.com/t/5pibBDJP33d
I suggest you backup your current theme installation before you alter it so that you can revert back to it if something goes wrong.
Hope this helps!
Thanks
How to remove/turn-off activation notice in theme options – Do Not Want To Activate.
Past experiences are that activation has resulted in complete failure of a website when we install custom widgets etc. No insult to your coding ability in building a theme. We just do not activate thems period after a few disasters.
If you’re running WordPress 4.1, make sure you have Visual Composer 4.3.5 installed, and if not you will need to get the latest version of the theme via your themeforest account and update your site. WordPress 4.1 “broke” the visual editor, hence the theme update.
Some plugins conflict – so nothing for the TagDiv folk to “fix” on your end; try turning off all plugins except Visual Composer, then turn each one on until you find the “bad” plugin. You would then need to either not use that plugin, which might not have been updated to work with WP 4.1, or get a fix from that plugin developer.
The VC works perfectly on tens of thousands of websites, and so the “fix” is to determine which plugin is causing the problem 🙂
I’ve just purchase Newspaper and installed the template. However when I try to active the smart snap, it doesn’t work on my website.
I have selected “smart snap -(always)”.
Here’s my website: http://www.techfor.us
Hi,
I started my blog with newsmag, but have to use WPML now, because two different systems is too much to handle and bad seo. qtranslate will not be developed in the future..and WPML is better documented and more professional.
Does the newsmag theme support WPML now?
I want to install it this week.
Thank you for the beautiful theme.
Hello, I’m having troubles to show comments of older posts, created before the installation of this new theme. I’ve configured everything correctly I think, but the comment section doesn’t show…
Settings #1: http://s15.postimg.org/ai6vupobf/Cattura_di_schermata_257.png
Settings #2: http://s15.postimg.org/uoadtljyz/Cattura_di_schermata_258.png
Comments correctly enabled in that post and showing with another theme. If I create a new post the comment section works fine.
Hi,
I have also tested your site and found that the div container for related articles is added just no posts are loaded: http://screencast.com/t/wwbxWdYc
This means that after your posts go trough the query filers there aren’t any posts left to display and no post is loaded or the code is broken.
Either way I suggest you download and update your theme to the latest version which is 4.6.1 then check again. To update your theme please make sure that you make a backup of your current theme installation then use the FTP method from this guide: https://forum.tagdiv.com/how-to-update-the-theme/ and also update the VC plugin within the /plugins folder following this guide: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Please let me know if you still have this issue afterwards.
Thanks
Hi,
Yes, because we have tested the theme with it and we recommend to enable only the page cache (no database cache, no object cache, no javascript minify): http://screencast.com/t/m48agu5pTx
Also please be sure that WordPress installation have enough resources to make the caches.
Thanks
Hi,
As Chris stated you need to update your VC plugin from the /plugins folder that was provided with the theme files and use this guide to install/update it: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/
Please also note the following:
-
The theme includes a license for this plugin so you don’t have to buy it.
You don’t have to activate the plugin license, it’s already activated.
You can’t update the plugin directly from the it’s producer.
You don’t have to worry about the plugin update warnings.
We provide updates on a regular basis, after we test the plugin for theme compatibility we include it in the latest theme update, inside the ../plugins folder
Also please note that we will release an update with the new version of VC as soon as they will fix issues that apparently they have with the current version: http://screencast.com/t/MhULCZhfr
You can see their forum for more info: http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments?page=332
Thanks
please its support, why do I install the plugin W3 Total Cache in Newspaper there are errors like this: W3 Total Cache Error: Files and directories could not be automatically created to complete the installation. where is the error
Hello, has anyone tested WP Super Cache with this theme?
I have WP Super cache installed in my wordpress, but if I read the documentation it suggests to use w3 total cache. But reading on this forum I’ve noticed that some had problems with w3…
Is there any particular reason why you’ve suggested w3 and not wp super cache?
Hi Chris,
These were not my images. I just imported the demo content after installing the theme and boom there was a grey background.
What I want is the transparent background as in the demo.
– Thanks