Search Results for 'install'

Hello,

Usually, this problem is when the mobile theme is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option

Thank you!

Hello!

Please make sure you have the Standard Pack plugin installed and active if you use default templates. After the update, access Newspaper -> Plugins and make sure they are active.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Hope this helps you!

Thank you!

Hello,

To have the slider you need to use Revolution Slider plugin included in the theme package and import a slider.
Please check the documentation
-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
-> https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Hope this help you!

Thank you!

Hi,
There are more reasons, I will provide only a few of them:
– keep the theme and WordPress compatibility.
– security and bug fixes.
– new features.
Before all update we recommend to make a full backup for website and database -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also if you have an old version, then we’ll suggest to use the update via FTP and make sure that you install and update the theme plugins too (from the Newsmag > plugins).
Thank you!

Hello!

We recommend to use cloud/PRO templates or demos in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

You should press Import header to be able to edit it with the TagDiv Composer and then you can see in the Website Manager that header AmberLight PRO. Or you can install a PRO demo directly from the Newspaper -> Prebuilt Websites.

Check our tutorials here:
– https://www.youtube.com/watch?v=ezaaE2VP7V8
– https://www.youtube.com/watch?v=nE51MfLV7hE
– https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hi,
I just made a test on my install where I use Newsmag v5.1 and for me looks to work -> https://i.imgur.com/Jm740LF.png -> https://i.imgur.com/6dE2agZ.png
Maybe there are some problems with the pre-build websites, I tested on default, which one do you use? If the problem is on a different pre-build website, then it can be only from the extra file that are added on it, for example for magazine the file is this one wp-content/plugins/td-composer/legacy/Newsmag/includes/demos/magazine/td_block_template_1.php just replace the code with this one https://pastebin.com/QRqsNDeQ and the problem should be solved.
I hope this will help you!
Thank you!

Hello!

I can see a part of your footer there. Please re-install the cloud footer template and see the results.

Thank you!

Hello!

We do not have a list with the compatible version for each update. But, we recommend to be sure you have the latest version of the plugins in every update by accessing the Newspaper -> Plugins and see if there the plugin are active or not. If they are active it means you have the correct version, otherwise it will appear a button with Install and you should install them.

Thank you!

Hello!

The issue is from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Please check if you have WP Bakery and uninstall it.

Let me know the results!

Thank you!

Hello!

We have only a situation when your plugins may display the install button in the Newspaper -> Plugins. If you had an old version to your updates, then the theme update is not updating your plugins automatically.
A workaround there could be to delete the plugins and then install them again to make sure their version matches the theme’s version.

Thank you!