Search Results for 'install'

Hello,

If you installed a Pro Prebuilt Website the changes from the Theme Panel for fonts will not apply, to change the font on block/post you can edit with tagDiv Composer -> https://prnt.sc/10grx77, select the block/post and in Style, you can change the font => https://www.screencast.com/t/sUE7ug4UIAR5
This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q

Hope this helps you!

Thank you!

Hi garimanag,
Unfortunately, your screenshots are not working.
We also have live website with images and we do not have those problems, now indeed maybe are not the bet optimize and the website page speed depends on more elements, for page content, ads, external resources …
First, I want to make sure that I was able to inform you of all info about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!

Hi CHKSN,
If I understand correctly, for you the mobile theme plugin is displaying on desktop, if is so, then indeed this is from the cache plugin that you are using, some for theme do not have support for mobile themes, some of plugins that do have are: WP Super Cache plugin, WP Rocked plugin.. Please make a test without cache plugin and see if the problem persist or not, if the problem is solved, then you need to check if your cache plugin have mobile theme support.
Also if you want, we can take a look at your website, for this please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and cPanel access, also include the link of this topic in email.
Thank you!

Hello!

Please note that at the moment our theme has not been fully tested to work with WP 5.8, our developers are working on it as we speak but we don’t recommend upgrading it just yet. I have seen some users running WP 5.8 and we are running it to for testing purposes. There were no errors when updating, Can you please try to remove and reinstall tagDiv Standard pack ? It seems that it affected the content of that plugin or it can also be a glitch.

Thank you!

Hello!

That issue occurs because you are not loading the proper files. Please read our guide in order to install Newspaper Theme properly: https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Hello,

If you want to update the theme, please make a full backup to all files and the database and follow this guide at point B => https://forum.tagdiv.com/how-to-update-the-theme-2/
According to this message the folder already exists, you need to rename/delete that folder manually using FTP/cPanel, after that install the plugin from Newspaper plugins =>https://i.imgur.com/hDOGJCW.png

Thank you!

Hello,

Did you update the theme? Please delete your theme and install it again by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ using method B (update the theme Manually).
Also, if you have done changes to the theme files, please copy them.
If you will do the update or a fresh install of the theme, then all changes you made in the theme’s files will be overwritten.
date. Also, check for a plugin conflict, deactivate one by one the untested plugins and find out which one causes the error. Clear your cache and try again.

Thank you!

Hello,

Please clear your cache, also, please make the setting is saved.
Do you have other plugins installed?

Thank you!

Hello,

Do you have other plugins installed besides the ones included in the theme package?
Are the requirements set as in our guide? Do you have the last theme version (v11)?
Please do a test using the theme plugins and other plugins that are tested with it, clear all cache and see if time changes occur when saving.
Normally the time to save changes is short and changes are seen almost instantly.

Thank you!

Hello!

My colleague replied you here: https://forum.tagdiv.com/topic/tagdiv-composer-plugin-not-working-properly-on-theme-installation/
Please do not create multiple topics with the same issue.

Thank you!

Hello!

Please reinstall the Standard Pack plugin and try again.

Let me know the results!

Thank you!

Hello Kenny,

Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated.
Also, if you have other plugins activate, please disable them and see if the problem persists.
Also, please check the console when you try to install the tagDiv plugin and see if appear an error.
Please take a look here: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/ ;

Thank you!

Hello!

It seems that you use Mobile Theme plugin.
If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
In our theme you can use TagDiv Composer to easily edit your pages.
For more information about it check our tutorial right here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hi petitefilms, unfortunately there is no documentation for how the Craft Ideas demo was made, usually, users use install the demo , also for this demo you can find some cloud versions, for homepage, header, footer, category -> https://i.imgur.com/x5HWcH1.png -> https://i.imgur.com/VtSis8N.png those can be edited using tagDiv Composer.
I hope this will help you!