Search Results for 'install'

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Unfortunately this seems to be a plugin conflict. Please note that WP External Links is not a teste plugin, the list of tested plugins can be found in here: https://www.screencast.com/t/nFD69lSPbfj

What you might try is to reinstall the WP external links in order to see if it re-writes over tagDiv Composer.

Thank you !

Hello,

I just answered to you in this topic, please check: https://forum.tagdiv.com/topic/unable-to-install-the-newspaper-theme/
And let’s continue the discussion there.

Thank you!

Hi,

You are attempting to install the full theme package, not the actual theme inside the theme package. The full theme package contains many other items, not just the theme also make sure that you download the full package and you unzip it, after that, you install only the Newspaper zip from the theme package.
– https://forum.tagdiv.com/whats-included/
Please follow this guide https://tagdiv.com/how-to-install-newspaper-theme/

Let me know the results!

Thank you!

Hi,

For this problem please deactivate, delete the social counter plugin and after installing it again from Newspaper plugins =>https://prnt.sc/10cpiud make sure the ID is inserted correctly => https://www.screencast.com/t/U4nA3303
Please follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also, if the problem persists and you use a plugin cache, then clear all cache and check the results.
Normally without a cache plugin, it should update once per day, with a cache plugin it can take some more time.

Let me know the results!

Thank you!

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello!

Please make sure you don’t have WP Bakery plugin active or installed.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I checked your website link and for me it is working well.
Please check your cache and delete it even from your browser.
We recommend WP Super Cache Plugin, check our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and give it a try.

Thank you!

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

In order to bring this up to date you will have to consider re-design or installing a new prebuilt layout. Version 7.3 is a very old version and you cannot simply upgrade to Newspaper 10 because there have been a lot of changes and improvements done.

Also you can take a look at our youtube guides to see more Newspaper features: https://www.youtube.com/user/tagdiv

I hope this helps.

Thank you !