- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Hi ChristmasMultiservices, most of the time that error appears for theme overwrite or plugin conflict. If you didn’t overwrite the theme (theme and theme plugins) and you delete it, and after that was installed the new version, then should not be those problems.
If the problem persists, please make a full backup and contact us at contact@tagdiv.com include the link of this topic in email and provide wp-admin and cPanel access. We’ll inspect the problem.
Thank you!
I cloned a site of mine (hispanicla.com) to create a new, upcoming similar one in another language (latinolosangeles.com). I also purchased today a new copy of Newspaper X and already installed it. When I tried to make basic changes in the theme panel, like change the logo, instead of saving it goes into an unending loop. I go here:
https://latinolosangeles.com/wp-admin/admin.php?page=td_theme_panel
Hello! I am concerned about the slow loading speed of the site https://ladyinfanta.ru/ when the AMP plugin is installed, the loading speed of the mobile version is 80 and the images of the records are not loaded on the home page in the mobile version. I installed the WP Super Cache caching plugin (with recommended settings) and Autoptimize. The Autoptimize plugin gets a cache very quickly and has to be cleaned. Tell me what I’m doing wrong? Help please))
After an unsuccessful attempt to update the theme I had to restore a client website http://www.serrespost.gr from a plesk backup. Since then the mobile theme does not work and I get a message :
——————————————————————–
This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!
Please make sure you’ve updated the theme properly! Follow this guide.
——————————————————————–
The theme version I use is the NewspaperVersion: 10.3.2 and the mobile themes I tried are versions 1.1 – 1.3 and the latest mobibile theme. I haven’t tried the 1.2 because I don’t know where to download. I faced the problem once again in the the past when, again, I tried to update the theme and I had to restore form backup. That first time I managed to solve the theme updating the mobile theme but this time I cannot find a solution.
I would appreciated if has a possible solution. Also, can I download from somewhere the mobile theme version 1.2 ?
Here is my status report:
Theme config
Registration key i 0a59519b – **** – **** – **** – 31b6b925c86e Reset key
Theme name i Newspaper
Theme version i 10.3.2
Theme database version i 10.3.2
HTTP channel test wordpress
Installed demo i Default – demo ID: default | install type: full
php.ini configuration
Server software i Apache
PHP Version i 7.3.26
post_max_size i 8M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 30 – the execution time should be bigger than 60 if you plan to use the demos. To see how you can change this please check our guide here.
max_input_vars 1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.serrespost.gr
WP Site URL i https://www.serrespost.gr
WP version i 5.6.1
WP multisite enabled i No
WP Language i el
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
UPDATE:
Site is back after I installed 2 missing plugins using the theme wizard.
My only issue now is that the posts thumbnails are missing and all I get is a default PNG thumb.
The photos inside my posts are OK but the thumbs used for instance for Related Articles are missing.
Their code is like this:
![]()
What might be happening?
TIA!
I have an error notice on my dashboard saying I am running PHP version 7.1.33.
I have updated the PHP version to 7.4.XX (most recent). I have confirmed this with my host and on my CPanel it shows I am running the most recent PHP version.
For some reason, the wordpress installation is not recognizing the change. How do I fix this?
Additional note: In the last update of the them, my site was completely broken. I lost my header, front page layout, etc. I have hired someone to switch the site from Bakery to TagDiv, which irritates me as Bakery was intuitive and TagDiv is a pain in the ass, but I also don’t want to be using two composers. I am still having trouble with my header. I’m getting it fixed, but frustrated that you folks are making things MORE difficult.
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
You can try and remove and re-install the tagDiv Composer plugin.
Also, we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Hope that helps you!
Thank you!
niente ho provato a fare l’aggiornamento come dice la vostra guida ma come appena installo l’aggiornamento mi esce questo errore :
Warning: require_once(legacy/Newspaper/functions.php): failed to open stream: No such file or directory in /home/gomorraw/public_html/wp-content/plugins/td-composer/td-composer.php on line 96
Fatal error: require_once(): Failed opening required ‘legacy/Newspaper/functions.php’ (include_path=’.:/usr/local/php73/pear’) in /home/gomorraw/public_html/wp-content/plugins/td-composer/td-composer.php on line 96
Si è verificato un errore critico sul tuo sito web. Controlla la casella di posta dell’amministratore del sito per istruzioni.
come posso fare ???
Hello,
I bought Newspaper and installed it with no problems.
Then I selected a finished design and installed it without any demo content. Now my page is presented strangely and without pictures. Why is that.
This happens with all templates.
Regards
Charbel
Hello!
This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
1. Please make sure that you have the correct menu selected when you have the plugin active.
2. Please do the steps from documentation step by step and also install Font Awesome.
Hope that helps you!
Thank you!
Hello @Dronesadmin
Make sure you have installed and activated tagDiv Composer, and try again after.
Let me know the results!
Thank you!
Hi,
While trying to import cloud template it throws Error at zones 7(models):0(dom). etc… and installing of template never get completed tried cltr+z and other solutions mentioned on some of the question raised on the forum by other user but nothing worked.
site url: theprint.in
Hello,
I Have two questions for you.
1.When the tagDiv Mobile Theme plugin is activated I lose no dropdown arrows in the mobile hamburger menu.
https://walletguru.net/
tagDiv Mobile Theme is not active at the moment. I don’t have any other heavy plugin activated except Rankmath and WP Supercash. I even tried to deactivate both plugins but it doesn’t help.
2. How to use or change small icons in the main menu? I see that is part of the TDV fonts but when I tried to put some of them it shows nothing.
Now It has form bellow
<i class=”tdc-font-fast tdc-font-fast-lightbulb”></i>Finance
I have read the tutorial on how to add icons to the menu
https://forum.tagdiv.com/how-to-add-icons-in-menu/
but Is necessary to install Font Awesome?
The form above is not Font Awesome.
Kind Regards,
Miloš Žikić
Hi, I had a problem with my website and I had to reset it.
Now that I try to register theme again it does not correspond.
Please help me. I have asked everywhere and no answer yet!!
Thanks in advance
I know now. You have to go to Theme Panel -> Block settings -> Thumbs on Modelues Blocks And uploade here your default thumbnail. ( THUMB PLACEHOLDER )
After that scroll down and activate 265 x 198 and 741 x 486 (must be both activated). And save settings.
Then install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and in Tools -> regenerate tumbnails regenerate all pictures.
And this is all. It should be work. But do not forget to delete cache and cookies from your mobile device.
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This reply was modified 5 years by
Richardrady.
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This reply was modified 5 years by
Richardrady.
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This reply was modified 5 years by
Richardrady.
I just installed a new WordPress on Godaddy hosting. After instaling the theme with demo template, I cannot edit any page using tagDIV composer.
It prompts”Hmmm… can’t reach this pageIt looks like the webpage at https://cameroonsecurity.org/wp-admin/post.php?post_id=112&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fcameroonsecurity.org%2F might be having issues, or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR”
I recently moved to a faster and more responsive hosting service. I ported the site over to the new host using their migration tool but because the Theme was originally installed on a different server it seems to be missing some data.
I am unable to use the TagDiv Composer without running a plugin called jQuery Migrate Helper.
jQuery Migrate Helper is a temporary solution and I am having all kinds of warnings on the WP dashboard as a result.
The site looks OK from the front end and seems to be performing OK, but I would like to find a solution to this issue.


I’m a complete novice running a non-profit website. I don’t mind paying for a new install if that’s what it takes, but with almost 6000 posts I would really hate to lose everything and start over from new.
Hello!
Do you have also Standard Pack installed and active?
Thank you!
as per your revert email i check my dashbaord TagDiv Composer install plugin available in dashboard so why generate the error various time please fixed this issue
Hello !
Unfortunately a piece of code would not be very helpful.My suggestion is to first remove and re-add the social counter plugin. Make sure it is reinstalled properly and that all the ID’s are inserted correctly.
Let me know the result !
Thank you !
Hello!
I checked the demo preview and there is no way to see that section like on your screenshot because the option is deactivated on mobile version: https://prnt.sc/y9g82b
Also, I install and tested the demo on my website and it seems to work well: https://www.screencast.com/t/OVPsHjmL4P
Thank you!
If I install a ready-made Prebuilt Websites theme, I cannot change the main page color later in the theme panel. The main color set in THEME ACCENT COLOR does not change in the finished theme
Is it possible to change the page width, for example in the DEFAULT PRO theme? I can see there is a difference in the page widths, on large monitors. For example, in DEFAULT PRO and PULSES PRO it is wider
Is this a bug or do I have to change everything manually in the css files?
Hello,
Please deactivate and delete the tagDiv Composer and re-install it from Newspaper plugins. If after that problem persists, please contact us via email at contact@tagdiv.com and provide admin, cPanel URL and credentials, also a link to this topic in order to identify you.
Our team will take a look and keep in touch with you!
Thank you!