- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
Hi,
I browsed the website menu, seems to work alright – http://prntscr.com/nl3a1u
– http://prntscr.com/nl3a5v – http://prntscr.com/nl3bn0
So the menu doesn’t work when you install the disqus plugin? I have seen disqus being used by theme users, but the menu worked fine with it.
We don’t have a guide to provide for disqus installation, maybe there is a conflict with the plugin. Check if there are any errors in the browser inspector console when the plugin is active.
Thanks
Simion,
Tried everything,
Deleted the theme and the plug-ins and made sure the site folder did not contain the plug-in folders. Reinstalled the theme from scratch and installed the plugins from the theme admin interface – failed, went to the plugin tab and installed it there again failed.
It appears like it is installing but something is failing. are there any flags in the database, also this is a multi-site install. We are running the previous version with child-theme (www.society19.com). Based on the feedback here we decided to create a test environment to ensure the customizations did not break. We cant get the test environment to install the plug-ins.
Please let me know if there is anything else we need to check.
Hello !
Please make sure you’re installing the latest version of Newspaper wich is 9.7.2 ; Also make sure that you meet all the requirements for this theme, it can be found here: https://tagdiv.com/newspaper-theme-requirements/ ; Also take a look at our theme instalation guide: https://tagdiv.com/how-to-install-newspaper-theme/
If the problem persists please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
After installing your fix, the images are again showing at the correct size and with the shadow in the pages created with the Visual Composer single image element. However, as was the case before the fix, I am still unable to change the image used by the single image element, unless I go into text editing and change the image number. You might want to look into this as well.
Hi,
That shouldn’t happen, if the plugins are part of the theme package from which you installed the theme they should work alright. They should only be deactivated automatically if they are from a different theme package, like an older theme, in this case there should be update buttons for each of them.
Try removing them again, then install them from the theme plugins panel
– http://prntscr.com/nkzayq
Be sure to use the latest 9.7.2 theme.
Thanks
Dear support team,
I’ve had many issues after updating the code to 9.7.2 on a multisite environment.
One of the sub-site /de pages cannot be updated or created. I have uninstalled and reinstalled the plugins nothing change. Followed on your support page the recommendations. I’m a bit lost as we have made no changes at all to the pages or post. Just update the core code which works for other sub-sites.
Please see it: https://unric.com/de
Error at zones: 5(models) : 0(dom). The model does not match the content
Thank you for your support
Hi,
This is now getting serious. We have tens of thousands of visitors a day and were losing money…
Help please. I have tried everything including reinstalling the thermal and plugins…
Hi,
Unfortunately, this cache plugin has not been tested with our theme and also, we cannot say for sure if you will bring good theme results if you use it. Our tested and recommended plugin is WP Super Cache, according to our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi,
Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.
Thanks.
In the custom CSS seems it’s not working, in the child theme it is. You could install the child theme and activate it, then enter the code from above in it. For me it works with this method.
The child theme is provided in the theme package – http://prntscr.com/nkxtck in the code folder. If you want to install it by wordpress you must zip it first, then install and activate it – http://prntscr.com/nkxtsr After this enter the code in it’s stylesheet
– http://prntscr.com/nkxu4b
I have tested this again on my end, seems to work like this.
i install the ( Disqus Comment System ) plugin theme menu not word but i deactivate the (
Disqus Comment System ) Plugin menu work properly.
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hi Calin,
I have just experienced this exact same thing, although in my case I hadn’t customised the widgets at all.
I had Newspaper 8 installed with all the default widget / sidebars in place and have just been working on loading articles etc before launch.
I followed the process to upgrade to 9 and had a couple of issues with template menu settings being lost (easy to rectify and re-select the correct menu I want to use in each place).
However, I have also now lost all sidebar settings and all widget settings. So my sidebars are all empty and widgets all have no settings at all – completely gone.
I really don’t want / have time to re-build the default sidebars and widget settings as they were in Newspaper 8 from scratch. Is there a way to recover them or do you have some way I can copy the default setup to get me back up and running quickly?
Is there anyway to ‘backup’ custom sidebar or widget settings in future before doing a theme update?
Please look at ways to avoid these problems with widgets in future.
Thanks,
Tim
Hi,
I woke up this morning and all that is being shown is the composer code in text format. The composer plugin is installed and active. The site has been fine until now. My website is http://www.continentaltelegraph.com
Hi
Just installed Newspaper full version, using Local News Template and setting up a Text LOGO. So St Mary’s Allotments comes out as St Mary\’s Allotments.
How can I resolve this problem?
Theres no amphtml link generated, no amp specific markup generated, my WordPress menus don’t even have an “AMP” section, except under Appearance, which just takes me to the “Customizer”
Is there some settings somewhere? Maybe I’m misunderstanding how this plugin works?
Screenshot of plugin installation proof (and that my theme was designed to work with this plugin)
https://prnt.sc/nkjfs7
Screenshot of Newspaper theme AMP / Mobile settings:
https://prnt.sc/nkjfwe
Screenshot of missing “AMP” main menu area (it’s buried under appearance?)
https://prnt.sc/nkjl6g
Screenshot of where it takes me after clicking the Appearance > AMP link
https://prnt.sc/nkjlf3
Screenshot where my post doesn’t even have an Enable AMP option
https://prnt.sc/nkjm5v
And viewing the page linked (https://techly.io/google-search-console-star-wars-mode/) shows no actual AMP code anywhere.
The Google AMP validator says it is not an AMP validated page: https://search.google.com/test/amp?id=fdtYPL82HpGxANDR2pZEgw
The Google AMP validator says the pages /?amp counterpart isn’t even a valid AMP page:
https://search.google.com/test/amp?id=HQiJNLtn-WFlH-enFxFO6w
I’m using WordPress version 5.1.1, Newspaper 9.7.1, and AMP 1.1.1
succeed to upload the installable WP theme but found blank page when activate.
I installed newspaper 9 and downloaded fastmag post template. I added couple block items on the sidebar, but featured photos do not load on some posts.
I use w3 total cache for caching, and visual composer to create posts.
Have tried so many things and this is not helping my website at all.
Hello,
yesterday i re-installed my WordPress & while activating newspaper after installing the theme I got the error “You have reached the maximum activation count. Please contact us via contact@tagdiv.com and we will solve this ASAP. Sorry about this.” . Till now I’ve used the theme on only one domain, never applied it on another domain & gave it to anyone.
For several problems I’ve had uninstalled & re-installed my blog WordPress several times & activated newspaper on it, how how many activation it serves ?
So, i felt weird getting such quota reached issue, can you please reset the activation quota ?
(SOLVED! SORRY FOR POSTING!)
Hello,
1-2 yrs ago I’ve installed the Newspaper template to a blog. Everything went smooth. This week I wanted to do it again on another blog, I suppose I did everything the same way but in this case the articles are repeated on the frontpage. I mean there is a Block Grid with the latest articles on the top of the site, and those articles represented in the Grid are repeated in the Latest articles section below the Grid.
At the other website it is not like that: the grid contains the last two (or five) articles, and the older articles that follow the first two (five) are shown below at the Latest articles section.
What I am doing wrong?
This is the site that works well: http://www.vaku.hu
This is the new site that repeats the articles: http://www.vadasz-blog.hu
Thank you for your help!
Mark
(SOLVED! SORRY FOR POSTING! Solution is Unique Articles Enalabled.)
This is what I get when I tried to activite TagDiv composer:
“The plugin does not have a valid header.”
“Downloading installation package from http://staging.shelterforce.flywheelsites.com/wp-content/themes/Newspaper/includes/plugins/td-composer.zip?uid=5ccc6f540d20d…”
“Download failed. Unauthorized”
What do I do?
I am trying to update to 9.7 in a test environment. I deleted everything the theme and the child theme and reinstalling everything from scratch. The theme install but the plug-ins are going through the cycle of installing but seems to want to update even though I deleted and installed them fresh.
Can you help
Hi,
I have checked the Installation on one of my test site. Doing a fresh install. However, When I install the tagdiv composer plugin the site breaks. I reach at this conclusion by activating all the required plugin first other than tagdiv composer plugin. Lastly When I install the tagdiv composer plugin the site breaks.
So, In my opinion it is the tagdiv composer plugin which breaks the site.
Waiting to hear from you soon.
Regards,
Sanjay
Hello !
There are so many users having trouble with the update because it is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
