Search Results for 'install'

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there are still a problem please remove the theme and reinstall the theme via FTP.

Let me know how is works!
Thank you!

Hi,

The message you get is quite common with WordPress. In most cases it can be easily fixed.

For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem. Usually this is the main cause.

Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.

You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

That is coming from the demo stylesheet, the magazine demo that is installed. Without that customization it would be like this – http://prntscr.com/nipek7
One way of removing this design, is with CSS – http://prntscr.com/nipfbo
Enter this code in Theme panel->Custom code->Custom CSS

.td-magazine.td-boxed-layout .td-container-wrap {
-webkit-box-shadow: none;
-moz-box-shadow: none;
box-shadow: none;
}

Let me know if you need more help, or you have further questions.

Thanks

Hello !

Big Grids require to be installed only on full column. If installed on half collumn you will receive an error like this: https://www.screencast.com/t/yWgxgZtHwJtY

Thank you !

Hi,

Please be sure to install the actual theme, not the whole package. The full theme package zip contains multiple files – https://forum.tagdiv.com/whats-included/

Here is a guide with steps for installing either by WordPress or by FTP
– https://tagdiv.com/how-to-install-newspaper-theme/

Also try and increase the “upload max filesize” size as mentioned in the requirements guide, as well as the other parameters
– https://tagdiv.com/newspaper-theme-requirements/

If the problem remains let us know.
Thanks

Hello !

In order to have Infinite loading for single posts you will need to install a single post template and edit it. More information about what Cloud Library is and how to use it here: https://tagdiv.com/what-is-the-cloud-library/

Please read our documentation about how to use the Infinite Loading for Single Posts here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Hi,

Please update the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hi,

Please delete the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Please make sure that you make the update like in our guide -> https://tagdiv.com/update-newspaper-theme/
If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi,

They appear to be empty indeed, while that is surely not the case. What if you change the post template to a different one? If you made any changes to the post templates, try to temporarily remove them.

Ultimately try to reinstall the theme, by FTP would be better in this case, after the 9.7 update. Delete the old theme and upload the new one. Then update the theme plugins as well.

In case you already tried this, please send us an email at contact@tagdiv.com and allow us admin access so we can take a closer look. Include a link to this topic in the email. Let us know.

Thanks

Hi,

There were some problems like the one you mention, we fixed them in update 9.7.2. So you could try and update again, to the latest version. Download the theme again from themeforest and install it, there should be no problem anymore.

Due to the changes made to the theme in 9.7 the best method to update in this case, is by FTP. Delete the old theme and upload the new one – https://tagdiv.com/update-newspaper-theme/

Here is an article about the changes made in 9.7 – https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thanks

Hi,

Maybe the theme did not install properly. Please try and install it again, either by WordPress or by FTP, here are some guides – https://tagdiv.com/how-to-install-newspaper-theme/

Be sure to install the actual theme, not the whole package downloaded from themeforest (if you download the full package) – https://forum.tagdiv.com/whats-included/

Also check out the theme requirements guide carefully – https://tagdiv.com/newspaper-theme-requirements/

If you have more questions let us know.
Thanks

Hi,

Please download the theme again from themeforest and install it, by FTP if possible. There have been some fixes and the problem you mention should be fixed now.

Here is a guide if needed – https://tagdiv.com/update-newspaper-theme/

Thanks

Hi,

Please go on themeforset download the theme from your account, delete the current time and install the one that you download from themeforest.
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/

Thank you!

Hi,

Please delete the theme and reinstall ( the last version v9.7.2 ) it via FTP -> https://tagdiv.com/how-to-install-newspaper-theme/ via FTP

Let me know the results!
Thank you!

Hi,

Please delete the theme and reinstall it again -> https://tagdiv.com/how-to-install-newspaper-theme/ via FTP

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Most of the theme files were moved into the tagDiv Composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements. We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/ Moving forward with such requirements, a child theme will only work with functions.php, and style.css, as there are very few files left in the main theme as Envato, requires all functionality to be added through plugins. I that case, all of your additional customizations will be lost, sorry! Before making any update, we recommend to make a full backup to your database and then, all of your additional customizations should have to be re-added.
Regarding on TD Composer, please notice this the main required plugin of our theme and it has to be enabled if you want to have the all theme functionality. If you do not like it, you can also install the WP Backey and keep both to be enabled.

Sorry for the inconvenience and thank you for understanding.

Thank you!

Hello !

Unfortunately you cannot install two demos. What you can do is to install one demo and import features from another one using Cloud Templates to give your page the looks that you want.

Thank you !

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

You can make a test on fresh install or on a cop[y of your live website, deactivate all non theme plugins and check the mobile menu ( deactivate the cache plugin too ).

Thank you!

Hi,

Please make sure that you install the theme like in our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem please provide some more details and some screenshots.

Thank you!