- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Hi,
@nvillen and @Stimo Replied via email!
We have fixed this issue on the live package, so please download the theme again from your themeforest account and reinstall it. Please make a full backup before any update like it is recommended.
We are very sorry for inconvenience! We have tried to improve the security on blocks, but it seems that an issue appears with their registration in cache and it was not caught in our tests.
If the issue persist, please send an email at contact@tagdiv.com and provide wp-admin and ftp access and we will take a look.
Thanks!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
Please download the theme again from your themeforest account and reinstall it.
We are very sorry for inconvenience!
If the issue persist, please send an email at contact@tagdiv.com and provide wp-admin and ftp access and we will take a look.
Thanks!
Hi,
Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, ensure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case.
Thank you!
After installing the latest version, I had several problems.
1. Find the first error in the image (what is it?).
Image: http://it.tinypic.com/r/9glc74/9
2. I can no longer access my website through http://www.website.it/admin but through http://www.website.it/login (what happened?).
My website: http://www.tombraideritaly.it
Thank you,
Umberto
You don’t have a function like a Migrator directly when i install the theme?
Can you give me further assistance?
Hi,
Please go in plugins and delete the tagDiv Composer from there -> https://www.screencast.com/t/ZllHmdxzEqZz after that click on add new -> https://www.screencast.com/t/fCwh3xsV click update plugin -> https://www.screencast.com/t/St0mOFGF9 click on choose file -> https://www.screencast.com/t/bnbetQeYLUY after that click on install now.
How to install and update plugins -> https://tagdiv.com/how-to-install-plugins-and-update-plugins/
Let me know the results!
Thank you!
Hi,
If you want to remove and reinstall the Revolution slider plugin you need to go in Plugins and deactivate the plugin -> https://www.screencast.com/t/ktKbc4516Tk after that delete it -> https://www.screencast.com/t/DN7xVqz0 and reinstall it again.
If you want to delete only some slider from Revolution slider you need to go in Slider Revolution -> https://www.screencast.com/t/n122MZFpzin
Slider Revolution WordPress 5.x Documentation -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Thank you!
Hi,
I think that you are referring to these images -> https://www.screencast.com/t/KbYiXT0i -> https://www.screencast.com/t/zLDhdeA6Xpp if is so please clear all cache, deactivate all plugin cache that you have and install WP Super Cache plugin.
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Forget it. I just install NP 9.7.1 and it solved the problem.
Same here and I even reinstall the theme twice… No answer from admin yet..?
do they hang around here??
I’m getting the message that the tag div mobile plugin does not work with the latest version of the Newspaper theme.
I receive this message in red:
This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!
Please update your theme!
I have the latest version installed.
Hi,
When previewing in mobile version, the site doesn’t load the logo and an orange appear.
Moreover, on other pages that are structured like a table, the info is all over the place. ( see members section)
Website address:
https://hmbcm.com/
Please note that mobile plugins and AMP have been installed.
Dear tagdiv team,
i downloaded and installed the latest version of the Newspaper theme. However, the upload of the .zip file ended just in an automatic download of a .php file, but does not end in a new installed Newspaper theme.
Please kindly advice on how to install the Update. Do I have to integrate the .php file somewhere?
Many thanks
Hi,
I’m upgrading to your latest version but I have a problem. I use module 16 for my category page (http://churchandstate.org.uk/category/books/).
A few years ago I had the same issue and you kindly helped me (https://forum.tagdiv.com/topic/excerpts-2/).
However, that doesn’t work now. In fact nothing works, including:
<div class=”td-excerpt”>
<?php echo wp_trim_words(get_the_excerpt(), 30); ?>
</div>
I am testing the theme in a local installation so I can’t give you a link.
What should I do to create a condition for module 16 excerpt lenght only for category page?
Lola
If I understand you correctly what you are saying is to reinstall the theme from scratch and hope that the child theme customization you made will work.
Unfortunately, you’re wrong. Modified files in the child theme will not work anymore for files that were moved to the plugin folder. You have to replace those files there. After every update, of course. This update is an epic failure.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
thanks, we still had some issues.
We had to delete & reinstall the plugins all manually.
Many greetings
If I understand you correctly what you are saying is to reinstall the theme from scratch and hope that the child theme customization you made will work.
I guess we will hold off on this upgrade and find another solution since it looks like this is not a very reliable company that we want to work with for the long haul.
If I was in your situation – I would pull back this update and redo it so that it is more manageable and addresses what your customers are telling you here as feedback.
Otherwise – it looks like a clusterfuck from about 5000 miles away.
Good luck folks.
Hi,
Please download again the Newspaper v9.7.1 from themeforest set your website in maintenance mode,delete the current theme from your website and install/update the one that you get from the themeforest.
Is possible that your current version of theme ( which is v9.7.1 to have some problems in theme files).
Also you can check a similar topic -> https://forum.tagdiv.com/topic/newspaper-backend-issue-cannot-modify-header-information-headers-already-sent/
Thank you!
Hi again,
Thank you for your answer. How can I reinstall all Revolution slider (plugin, slider theme, configurations)? I have tried now but it comes my old manual configurations after new installation. I want to delete all files about slider and then install clean again. I couldn’t find any documentation. Can you please explain me that. Thank you!
Hi,
Please notice that all of our demos were already installed at your WP Install when you are using the theme. You can use any demo you want and also, you can disable it when you want. For more information about installing the demo, please check here -> https://forum.tagdiv.com/installing-demos/ Very important is to create your own content and not edit the dummy content because when you want to disable your demo, the content (edited content) will be lost. All the demo styles can be found here -> https://www.screencast.com/t/Z5JfuOiKqm
Thank you!
Hi,
You can check live all our demos here -> https://demo.tagdiv.com/newspaper/
Some of theme need to have tagDiv Cloud Library activate in order to can install and use theme ( those have templates from tagDiv Cloud Library ).
Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/
Thank you!
Hi,
Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.
Thank you for your understanding!
