Search Results for 'install'

Hi,

First of all, ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins which might inject some unknown code into your website, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

If you will use the Rev PLugin from our theme packet, you should ignore to activate it because the license of it is included in our theme’s packet. Ensure that you have correctly installed and setup it in order to achieve good results. If you need more assistance in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks.

Hi,

This happens frequently if you have some cache plugin install, or others plugins, we recommend WP Super Cache as caching plugin.

Thank you for your understanding.

Hi,

Provide your website URL so I can take a closer look at this section. Also, make sure that you are using the latest version of the theme installed via FTP way, all the premium plugins have been correctly updated and check the results.

Thanks for your understanding!

Hi,

Please make sure that your theme has been correctly installed via FTP way, according to our documentation, clear all the caches and check the results. Remove all of the old plugins or update them from this section from here -> https://www.screencast.com/t/c7Qrkc9poi

Thanks for your understanding!

Hi,

Indeed, that demo has some customization for block 15 (removes the thumbnail and ads some design)
– http://prntscr.com/lr2krm

When installing a demo an additional stylesheet will be loaded
– https://www.screencast.com/t/s0ygO0nAd8lO
That contains design for the particular demo. It will not be through the theme panel custom CSS section, but an additional stylesheet.

The connection will be through the demo body class that will be set
– https://www.screencast.com/t/HT3xz2kSG

You could also use flex blocks, these have settings to hide the thumbnail and many customization settings
– https://www.screencast.com/t/f1emI5vFKzIf
Here you can preview and even edit designs made by us based on flex blocks
– https://affiliate.tagdiv.com/#/load/Blocks

These cloud blocks and templates can be imported through the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Let me know if you have more questions.

Thanks

Hi,

Please make a test and install the Old Fashioned and see if the demo is the problem.
Let me know the results.

Thank you for your understanding.

Hi,

Is that a post cloud template? The post content cannot be entered in the template, create the post normally, then apply the cloud template
– https://www.screencast.com/t/eBakBX3o
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

In the template there will be some placeholder text for the post content, but once you apply the template to a post, it will show the content you have created.

Regarding the demos, you can install/uninstall and change them as you wish. There is no limit in this matter.

– If you install with content, it will import demo posts, menus, logos, categories, the homepage, custom design where available, theme panel settings.
– If you install without content, it will import only the design and theme panel settings.

In case I misunderstand something please correct me and I will try to help you.

Thanks

Hi,

Check your theme to be the latest version of it, installed via FTP way, check the system status parameters to be increased according to our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/, change the PHP version to 7.1 or 7.2, clear all the caches and check the result.

Thanks.

Hi,

Notice that we do not have any bad reports regarding this problem, sorry! First of all, ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results and also, make sure that you have respected all of the required settings from here -> https://forum.tagdiv.com/requirements-for-newspaper/
This guide might be useful for you -> https://forum.tagdiv.com/topic/wp-rocket-compatibility/ or this one -> https://forum.tagdiv.com/ajax-view-count/

Thanks for your understanding!

Hi,

Maybe you had the business demo installed previously. Installing a new demo won’t affect the homepage content you had before, unless you install it with content (then the demo homepage will be imported).

The black demo doesn’t use the class you are referring to anywhere. It can only come from installing the business demo with content previously
– https://www.screencast.com/t/71LLY2CBi

If you need help with anything I will try to help you, provide more details about it.

Thanks

Hi,

The multi-purpose plugin was removed as a standalone plugin quite a while back, no need to install it anymore
– https://www.screencast.com/t/HWUYwkdD
All it’s capabilities are now included in the tagDiv composer.

Note that importing a page with the cloud library will simply create a new page with the respective content. Please check in the pages section of WordPress after importing a cloud page, not in the cloud library section.

Thanks

Hi,

Now this is unusual. While searching for the class that sets the extra arrows within the theme, no results were found.
So I then searched in the plugins folder, seems a WP rollback plugin I had installed has CSS that applies for the arrows for some reason
– https://www.screencast.com/t/snvpK7P3n3n

But while having it active in my case those arrows do not appear as they do for you, if you as well have that plugin installed and active

I could give you a code to remove those extra arrows however
– http://prntscr.com/lqjbxx

.mfp-arrow-left:after,
.mfp-arrow-right:after {
display: none!important;
}
.mfp-arrow-right:before {
border-left:none;
}

Thanks