Search Results for 'install'

All the demos can be installed, there is no restriction in this matter. It is unusual that you can install some demos and others not as you mention. You could check the theme system status, see if there are enough resources allocated
– https://forum.tagdiv.com/system-status-parameters-guide/
If you could mention why exactly you cannot install the demo you want, it would be helpful.

Hello mjehangir,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can reinstall the theme. Make a full backup to your database to avoid losing all of your data. Provide there the link to this topic so we can quickly identify you.
Regarding on HTTP 500 ERROR, please check this topic here -> Please use this guide: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks for your understanding!

Hi,

That is highly unusual, the newsletter elements should be visible in the composer once installing and activating the plugin
– https://www.screencast.com/t/2vgirrW8
Are you using the latest version of the theme and composer? Try deactivating all other plugins except theme plugins as a quick test. Check if this has any effect. Also check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Insufficient resources can cause issues with the theme and plugins.

Thanks

Hello MayankParmar,

Base64 encoding was used on demo data (the one which can be installed from Theme Panel) and it doesn’t contain any security treating code. The rest of the warnings have no point. Notice that our theme files do not contain any malicious executable code and you can use our theme without any problem. Notice that the theme’s code has been fully tested before uploading to the server (Theme Forest).

Thanks for your understanding!

Hello,

You can install a demo with content so you can see the homepage elements live in the tagdiv composer. You can then copy the homepage and uninstall the demo content if you do not want to keep the posts and other templates as well.
If you have trouble installing a demo, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

That would work, if you replaced the URL of the original image there would be no problem
– https://www.screencast.com/t/FuErpsCz
Could be caching, try to clear all caching installed or server provided, clear the browser cache as well.

Thanks

Hello,

Please edit the page and make a few changes and then hit the save button. This usually fixes this type of error.
Also make sure you update the theme and plugins. The theme plugins are not updated automatically so they have to manually be deleted and installed again from the theme plugins section.

Thank you!

Hello rpharaniya,

First of all, I have noticed that your website does not work when I have tried to access it -> https://www.screencast.com/t/zswdoSpb7ptz Make sure that you are using the latest version of the theme installed via FTP way and all of the required plugins was updated to the latest version of it.

Thanks for your understanding!

Hello yannrio,

I suggest you make a new install to another sub-domain for testing via FTP way, remove all of the untested plugins, clear all the caches and check the results. The Social Counter has been fully tested with the theme and should works as expected.

Thanks for your understanding!

Hello Jurisprudente,

If you want to have the latest version of the plugin you should download the latest theme packet from Theme Forest because there you will find the latest version of the available plugin. For more information about this, please check the following from here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thanks for your understanding!

Hello Rumail Abbas,

Please make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Ensure that you have installed all the required TagDiv plugins and check the results.

Thanks for your understanding!

Hello nata0292,

There’s no problem with the license if it will be used only for a project. Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed. I suggest you make a full backup to your database to avoid losing all of your data.

Thanks for your understanding!

Hi,

First, as mentioned in the theme update guide make a backup of the website
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The theme panel settings including custom code used in the theme panel will not be lost. These are all saved in the database together with your website content.

If you made modifications to the theme files directly these will be lost as you are removing the old theme and installing the new one.

You could consider using a child theme if you want to customize the theme files, these are all the supported files
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hello jmedina0107,

Make sure that you are using the latest version of the theme installed via FTP way and also, ensure that the Social Counter plugin has been updated to the latest version of it. Clear all the caches and check the results.

Thanks for your understanding!

That might be a caching issue, clear all caching installed or server provided. If the plugin is deactivated the mobile theme will not be served on mobile devices. The default responsive version will be shown instead, like the live theme demo which does not have the mobile plugin installed
– https://demo.tagdiv.com/newspaper/