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Hello, same happens to me, but I cannot install/update de standard pack plugin. It is sending me a 403 error at the console anytime I try to install it.
We already create the mobile page using mobile page composer by copy the content from homepage. Its seem the mobile template that we create didn’t appear when we try view homepage on mobile, means its still follow the style from desktop version. How to fix this?
This is our site : https://www.meremang.my/
We already did follow all the steps provide in here https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ but the issue still happens. Can you help with this?
Thank you for the help. For the mobile page we already did follow all the steps provide in here https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ but the issue still happens. Can you help with this?
Hello!
Those files were modified with no follow. You can modify the code there or wait till the new update.
Thank you for understanding!
Hello!
Make sure you assigned correctly the mobile page to your desktop page: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
You need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update, so the latest version of the theme is 11.4.3. Make sure that all the plugins are up to date too.
As a suggestion, disable the lazy load animation. Other starting points to improve your website page speed are here:
– https://www.xtechkr.com/optimize-newspaper-theme/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Hello,
I just updated my theme to the latest and the upper part which is the header with the logo is no more.
Kindly check my website http://www.news360.info to see for yourself (https://prnt.sc/AUx-y3xycF64).
Kindly and urgently rectify this issue for me.
Hello,
Please let me know if you did the update only with tagDiv plugins.
During the update process, please have only tagDiv plugins enabled, (for example if you have the WordFence plugin, you need to use the WordFence assistant plugin to make sure it does not block the update process), also please make sure you have permissions set correctly so as not to interfere with the update process -> https://www.malcare.com/blog/wordpress-file-permissions/
Also, you can try to update the plugin manually -> https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Hello!
Please copy the link and paste it in a new tab, so it will work.
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.
Thank you!
Hello!
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
We recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it and see the results and then you can update the theme.
Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ and make sure that there is no any issue which can block any js.
Thank you!
I have updated the theme and the td-composer make a problem and it won’t open or updates and the website is down, need to fix asap
Hello,
1. Custom post types allow you to go beyond posts and pages and create different content types for your website. In the last update, v11.5 implementations have been introduced to be able to use CPT and ACF. Please check our documentation on how to use it -> https://forum.tagdiv.com/custom-post-type-support/
2. Also, this plugin is not tested with our theme so I don’t know exactly how you can modify it to add elements like ads or something else.
Thank you!
First the new update will not work. Previous uploads, updates, plugins all work. Even tried changing directory permissions to 777 still same error.
Updating Theme Newspaper (1/1)
Downloading update from https://cloud.tagdiv.com/wp-content/uploads/2022/05/Newspaper.zip…
Unpacking the update…
An error occurred while updating Newspaper: Could not create directory.
Also my posts are not displaying the featured images in the thumbnail and also the main bigger image. upon looking at the media folder i see a ton of images like 16x different sized and cropped images for each one image thats being downloaded to media. Upon viewing the blank image holder it shows an error message as the actual image. The site in question is BitSwapNow.com
Your post reminded me of a similar issue that I had a year or so ago. I could not save any of my updates to the theme panel. I resolved it with my hosting company (GoDaddy). I had to make some simple changes to my firewall settings and the problem went away. I don’t remember what settings were changed.
Here is the link to my post about the topic and the details about how it was resolved: https://forum.tagdiv.com/topic/unable-to-save-edited-theme-files/
Hello, I recently updated my version of the template, but when I activate it on my website the Header Menu does not appear on any of my pages, I already have them activated from the WordPress configuration as well as in the template configuration but they continue without appearing. Does anyone have an idea why this happens?
I thank you all
Greetings, the situation goes as following: I’m currently doing the maintenance of a website which has the Newspaper version 9.2.1 theme, with the idea of updating it to the newest version. When I did the procedure via FTP, following this guide https://forum.tagdiv.com/how-to-update-the-theme-2/ step by step, the website gave a critical error, reason why I had to reestablish the files of the old version.
Let me tell you about some precedents of the website that could be useful:
-The website was created by another web developer, with whom there’s no further contact. He was the one who originally installed the theme, but due to the lack of contact, we bought the Newspaper once more to do this update.
-The theme’s folder (../wp-content/themes/Newspaper) that the website currently has is considerably bigger in files and weight than the folder in the new theme.
-The website also has a child theme, where we find the majority of personalization of css and new customized templates. Nonetheless, I’m not sure that all updates have been directly made to this child theme, since I’m not familiar with the work done by the previous developer.
For us it’s important to update the website to find it in the best condition possible. How should we proceed? Can we update this theme with the difference between versions? Should the child theme connect with no problem to the updated theme?
I await your response.
I’ve been using this theme for 3 years, so I’m well aware of how to update it. I haven’t added any plug-ins since August 2021, and don’t use a caching plug-in. This is the first time I’ve ever had the experience of the update screen being totally blank. Never in the past have I ever had to deactivate any other plug-ins to update the theme. At this point I’ll chalk this up to a bug in the latest version of the Newspaper, and wait for the next revision to hopefully resolve the issue.
Hi Bettina,
Any ETA for a demo for the functionality in the photos you advertised? Hopefully, we don’t have to wait for another update to come out just to see how that works in a demo.
Thank you.
@Bruce Knox,
I answered you in your topic -> https://forum.tagdiv.com/topic/unable-to-update-social-media-links-mobile-version/
Hello!
If you have some custom modifications directly in the theme files, then better save the code and replace it after the update.
What are the changes you make in this file?
Thank you!
Hello!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/outgoing-internal-links-contain-nofollow-attribute-after-the-last-update/
You can also, change the code from td_module.php and tdb_module.php
Thank you!
Hello!
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it and see the results.
Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Also, we have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Thank you for your understanding!
Hi,
It looks fine now, I checked the website. Without the composer the website would indeed display incorrectly, it would be all shortcodes.
I would suggest considering to update the theme, that is quite an older version you are using on the website, almost 4 years old. We can discuss more if you have questions.
Thank you!
I just updated my website to newspaper 11.5
Before my category pages were working fine when navigated from main_menu.
Now all the category pages under ‘News’ and ‘Shows’ show 404 error.
Can you please suggest me what I have been missing?
Link: https://tvsunday.com/
I even tried correcting permalinks but I don’t seem to find any error there.
Thank you
