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Hi, i notice that my template look fine before but now it show broken layout on Desktop view
here : https://drive.google.com/file/d/1W5nRyJZqdLc0_oBSuHdNNB9QyJnBAMfu/view?usp=sharing
I have just extended my service to next 6 month already!
Please help to check
vancn.ca
Hello, We sent a message to you a while back suggesting an update to your video player (with advertisement (feature(s) and was hoping your company would implement the idea. We really like the Newspaper theme and know that updating the video player would be a great addition to the theme. Video advertising tools are a must have for modern video players utilized by just about every type of website business existing today. We hope your team will act on our suggestion, and continue developing one of the best website themes on the market!
Thank you for your time,
Matt Dubblefield Creative Director for
Cosmic Entertainment. https://cosmicent.com
Oh, I see…I will be waiting for an update!
Thanks
Hello!
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
You can check the server speed or your internet which those are external factors for your website to work slow.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Hello!
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
When you update the theme to 11.3.1, make sure you have the latest version of the PHP, WordPress, theme and plugins. Check in the Newspaper -> Plugins and make sure the plugins are active. If you use default templates, then please install the Standard Pack plugin.
Let me know about your results!
Thank you!
Hello!
You can not update the theme from the theme panel, but you can save the settings from the theme panel and import/export them: https://forum.tagdiv.com/import-export-theme-settings/
But, if your settings are made in the TagDiv Composer, then these are not saving in that backup from theme panel.
You shouldn’t add the settings manually, but I recommend you to make a full backup before.
Thank you!
When I update my host to Php 7.4 the themes become have error.
Please check: https://billbalo.com
And guide me to fix it,
Thanks,
I have already updated my all limits as recommended by theme, but still showing wrong information and I’m not able to handle my website properly… IT’s slow. now changes works properly etc.
max_input_vars = 2000
memory_limit = 512 M
max_execution_time = 60
Hi, Thank you for your reply.
Can’t I update the theme automatically from theme panel?
Also, If I use file transfer, do I have to manually add all my settings again on the website?
Hello!
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
When you update the theme to 11.3.1, make sure you have the latest version of the PHP, WordPress, theme and plugins. Check in the Newspaper -> Plugins and make sure the plugins are active. If you use default templates, then please install the Standard Pack plugin.
Thank you!
https://www.screencast.com/t/bScqBEKkaZQF
Every section has to constantly be updated? EVERY SINGLE TIME???
Hi Team,
Previously I have updated my website from newspaper 8 to 10. Now I want to update from 10 to 11. Shall I update automatically via the theme panel or manually by uninstalling the newspaper theme and installing the fresh copy? As previously when I updated automatically my website crashed.
Hello we get an error when we try to update the plugins on the dashboard of newspaper theme, we get this error: Sorry, you do not have permissions to access this page.
Also here is a video of the error -> https://nimb.ws/ofeE06
We manage to update the plugins manually, BUT we want to fix this for next update.
thk
Hello!
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
Thank you!
Hello!
When you update the theme to 11.3.1, make sure you have the latest version of the PHP, WordPress, theme and plugins. Check in the Newspaper -> Plugins and make sure the plugins are active. If you use default templates, then please install the Standard Pack plugin.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Hope that helps you!
Thank you!
Hello,
The only plugin I use is WP Super Cache in combination with default theme plugins. If I disable it, the counts are updated directly, but then the pages are not cached, which is required.
How can I make it update the first value on cached pages correctly as well?
Thanks!
After update I don’t see anymore the article images.. it just grey
Hello!
Yes, you can disable the lazy load from the theme panel and the preloading.
Documentation here:
– https://forum.tagdiv.com/what-is-ajax-preloading/
– https://forum.tagdiv.com/autoptimize-install-configuration/
– https://forum.tagdiv.com/loading-image-effects/
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Hello!
Just to be clear, let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need a responsive version or to build mobile pages, then please deactivate the Mobile theme plugin and see the results!
Thank you!
Hello,
I think this problem is caused because the install was not done correctly, please make sure your theme and plugins are updated correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Thank you!
Hello,
I’m using the ajax view counter because my pages are cached, but it’s not working properly. When loading it jumps back to the value of when the cache was last cleared. Example: https://demopetclass.com/?p=1
How can I make it update the first value correctly as well?
Thanks!
I use a plug-in (TOC +) to display the summary in my articles.
So far everything has worked perfectly. The summary is added with a shortcode on the first column.
Since the last update, the summary appears in the tagdiv composer (photo 1) but not on the published site (photo 2).
Since everything was working before the update and the summary appears well in the composer tagdiv, I don’t understand how to fix the problem ?
Hello Adam!
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Just to be clear, let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/
If you want the Lead shortcode in your mobile version, then you need to use either the option 1 or 2. But, you need to deactivate Mobile Theme and AMP plugins in order to have that shortcode in your mobile version.
I hope it’s more understandable now!
Thank you!
