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pls kindly check the msg blow what siteground representative and I deal
with issue these days so that site has been stopping
running we;;thanks;;if you need id and password to check site’s backend where I’d love to
ME=
sean huang: front page shows white blank….
sean huang: This question is related to website: twasiatimes.com
siteground=>
Boris D.: Hi there.
sean huang: HIHI
Boris D.: I see the message. When was the last date the website was working fine and the front page was showing fine?
sean huang: two days ago i think
sean huang: the day before yesterday
sean huang: now is tuesday evening
sean huang: sunday afternoon happened suddently
sean huang: then contact support near midnight
sean huang: and recovered after dealing with plugin
sean huang: monday near noon time
Boris D.: In this case the fastest resolution option is to do a backup restore to the last date when the website was working fine. This is most likely caused by a wordpress or plugin update. It is best to do the restore.
Boris D.: The restore is done from Site Tools > Security > Backups
Boris D.: The full guide on how to do this is here http://www.siteground.com/tutorials/getting-started/backup-and-restore-tool/
sean huang: it ‘s weired again , yet me and the support from siteground cant find out the reason
sean huang: then this morning it sunddetly revocered for a short while
Boris D.: This type of issue can be caused by the current them you are using so it is a good option to contact the theme developers as well.
sean huang: in the afternoon shows two paragraph agout :: Warning: fopen(/home/customer/www/twasiatimes.com/public_html/wp-content/plugins/ultimate-amp/ultimate-amp.php): failed to open stream: No such file or directory in /home/customer/www/twasiatimes.com/public_html/wp-includes/functions.php on line 6109 Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/twasiatimes.com/public_html/wp-includes/functions.php:6109) in /home/customer/www/twasiatimes.com/public_html/wp-includes/pluggable.php on line 1296
Boris D.: I can verify on a server level we are not the cause.
sean huang: and few hours ago, it became blank again lol
sean huang: ohoh got it
sean huang: anything i should do after restore?
Boris D.: It is good to clear the cache from Site Tools > Speed > Caching and also clear the cache on your browser.
Boris D.: Still, even after that it is worth to report this issue to the theme developers for the theme that you are currently using.
sean huang: ok, keep in mind
Boris D.: They could have a fix.
sean huang: yup , especially a paid theme
sean huang: what and how should i let them kniow ? there isnt a code, sth like this
Boris D.: just let them know what you have told me
every time we use this site we get a hacker here is the link when accessing menu only on mobile, we use a firewall but still comes back
Our site on mobile menu links to this what should i do?
wp-content/endurance-page-cache/cocaine-worth-1-million-hidden-in-bananas/_index.html
Hello !
In order to activate the featured image option when sharing a post you will have to use SEO Yoast plugin. Simply activate it and clear your cache.
Let us know the result !
Thank you !
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hi,
My site: https://news.tradimo.com/
When you are not signed in and visiting the website from the desktop it will be like this: https://imgur.com/DdX5VMk
And here is how it looks when you are signed in: https://imgur.com/hR0ppb0
Is it a bug that the theme is showing it like this?
Plugins installed:
Akismet Anti-Spam
Amazon Product In a Post
Autoptimize
Broken Link Checker
Classic Editor
Enable jQuery Migrate Helper
Glossary (Premium)
Google Tag Manager for WordPress
Media Cleaner
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
tagDiv Standard Pack
W3 Total Cache
WordPress Importer
WPML CMS Nav
WPML Media
WPML Multilingual CMS
WPML Sticky Links
WPML String Translation
WPML Translation Management
Yoast SEO Premium
Please help me fix this issue.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello!
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you!
Hello,
I’ve opted to use the mobile responsive feature in the main Newspaper theme (not Mobile Plugin + AMP) and I’m having an issue with having the Theme Colors.
I’ve set the theme colors that I want in the theme panel under Mobile Menu/Mobile Search, but after saving settings and reloading the background for both the menus and the search appear transparent. I’ve tried purging the cache (WP Super Cache) and doing hard refreshes, but nothing changes.
Please advise. The website url is http://www.azeriwarcrimes.org
Hello !
Please make sure that your cache is clear. As you can see here https://www.screencast.com/t/0NR3q3pIs this is how an user sees your amp pages. Everything seems to be working perfect.
Thank you !
Hello !
Please make sure that your cache is clear. As you can see here https://www.screencast.com/t/0NR3q3pIs this is how an user sees your amp pages. Everything seems to be working perfect.
Thank you !
I had to delete the mobile theme and re-create it from scratch to temporarily fix it. I believe it is the same bug as I submitted before, here: https://forum.tagdiv.com/topic/cache-problem-when-editing-frontpage/
Thanks, Bettina.
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hi Vlad!
problem solved! I just need to waint like 2-3 hours and keep cleaning the cache! Now work just fine! 🙂 Thank you!
Hello !
I have tested your website from 3 different devices. Please try another device because the browsers on your device can be cached. Everything works perfect from a users perspective.
Thank you!
Page randomly goes to mobile mode on a desktop. Then I have to clear cache to get it back to look normal in desktop mode.
It usually goes back to normal desktop mode in about half an hour or so if I don’t do anything. I’m having this problem since the last update I believe.
2. Image is fine in mobil but not in desktop! I have cleared cache several times. Please advise.
Hello!
Please check if you did the correctly setup for your ad, take a look here: https://forum.tagdiv.com/header-ads-adsense/
Also, we have 2 different options to change a logo:
1. If you use a cloud template or a PRO theme, then you can easily edit the header logo with TagDiv Composer plugin like this: https://www.screencast.com/t/qsgcjwbII
Read more about the plugin here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
2. If you use a default template, then you can set the logo in Newspaper -> Theme panel -> Header -> Logo & Favicon
Please also start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please note that Newspaper Theme has not been tested on a multisite. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please note that Newspaper Theme has not been tested on a multisite. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
Is look that you have a code from cache that is apply https://prnt.sc/w7ndki normal if you clear all check everything should be normal.
Also you can use this custom css https://i.imgur.com/mbMNJwK.png –
.td_block_11.td-column-1 .td_module_10 .item-details{
padding-left: 0;
}
The code need to be set in theme panel> custom code. advance css> phone
Hope this will help!
Hello !
Please note that Newspaper Theme has not been tested on a multisite. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Salut, folosesc wp rocket, un plugin cache mult mai eficient decat cel recomandat de dumneavoastra, cel putin pentru scorurile in Gogole Page Speed cat si in web vitals pe toate matricele. Din pacate pe prima pagina, varianta mobila, tot nu imi arata ultimele articole, vetificati http://www.geeki.ro
Si mai am cateva probleme, cand activez debug mode in wp-config am urmatoarele erori, doresc inalturarea acestora, folosesc Disqus Conditional Load si Schema & Structured Data for WP & AMP.
https://imgur.com/3a8MgHL
https://imgur.com/XmqnZ51
Fara cel din urma nu pot avea cu tema dumneavoastra un structured data bine organizat, daca aveti dumneavoastra alt plugin va rog sa imi recomandati, in rest nu vad in tema decat “articole” sau “blogpost”, nu mai stiu exact.
Disqus Conditional Load este un plugin foarte eficient, ar trebuii sa il testati, sigur veti avea clientii multumiti.
Hello
it’s really annoying that the Design of the website changes by itself!!! i tried everything possible, i deactivated and reactivated the Plugins, i installed cache, and after an hour the website looks different again.. i really don’t understand this.. i have to redo the whole website now..!
it’s really unbelievable.. i checked my hosting, everything is checked and still the design changes by itself or can’t be updated..
