Search Results for 'install'

Hi,

I don’t seem to be able to connect to your website. I have tried the IP address you provided but with no success, if it is a local install I cannot view your website. I do not know how I could help you in this situation. Maybe I can inspect it when the website will be live, so I could access it. You could deactivate the mobile plugin if this is happening when it is active. Or install it and see if the issue is happening when it is active.

Thanks

Hello Golffyk,

I have noticed that you are not using the latest theme version. Try to update the theme to the latest theme which is 7.8.1, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there, try to make a new fresh install via FTP way and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

From what I understand you would like to purchase the content featured in the live demo. If that is the case, unfortunately this is not possible because this content is used based on a licence agreement defined specially for the demo purposes. That is why the dummy content that is included in the demo install is different than the content present on the live demo.
You can use search for or create your own content and use it for your website. I am sure that you will find everything you want, and achieve a result maybe even better than the demo.

Thanks

Hi,

It seems that something is not working properly with the pagination. I suggest you disable all your plugins except the ones provided with the theme, clear any caching installed and check again to see if the problem is still there. It is recommended to use the WP Super Cache plugin with these settings
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Other caching plugins may cause problems with the theme, like the Total Cache you are using at the moment.

Thanks

Hi,

It seems there is a text that is displaying on the top of your page. I suggest you look in the header.php file in the theme folder between the head tags, and see if this text is present there. If it is not, try to think what changes you may have made or maybe what plugins have you installed before this occurred. Also take a look at any code entered in the custom code sections from the theme panel, or added to the theme files directly.

Thanks

Hi,

That sounds like a cache issue, try disabling the caching plugin or system that you have installed and check if the problem remains. Also take a look in the theme panel at the theme system status. Check and make modifications if needed to the parameters mentioned in this guide
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello Golffyk,

I have inspected your website and I saw that the layout is broken, as you can see here -> https://www.screencast.com/t/naEL0M1QYc The CSS style is not applied. My recommendation is to make a new clean install from scratch via FTP way, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Try to follow these steps and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello eministud,

Please provide your website so I can take a closer look at it and also, so I will be able to provide a more accurate response. Our mobile theme should work as expected and it is tested with the entire theme. I suggest you making a new clean install from scratch, via FTP way and then, install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. For more information about this feature, please consult our documentation, like here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hi,

Please make sure you are installing the theme properly. The surest method in this regard is by FTP
– https://forum.tagdiv.com/install-via-ftp/
Try installing the theme again, from the package you downloaded. The full package contains multiple folders, please upload only the file that contains the theme. Then try to activate it again.
– https://www.screencast.com/t/Ny7LOIKieAXn

Thanks

Hello alderion,

I have inspected your website and I saw that your first link of your image in smart list do not work as expected and also, I noticed that you have some js errors through your console, like this -> https://www.screencast.com/t/M0QksGs4g So, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files. If the problem is still there after this, you should try making a new clean install from scratch via FTP way and check the results. First of all, try to make a full backup of your data for not to lose your data. I have checked the smart list on my end and everything seems to work as expected.

Thanks for your understanding!