Search Results for 'install'

Hi Bogdan,

could you explain what is the purpose of the files included in that folder (Newspaper-tf/patch_7.1.1_7.2) please ?
because they are php files (have to be on server to be used) but they are not included in the installation folder.

thanks for your answer

Seb

Oh, by the way … a little detail,

I also tried to reinstall the Visual Compose plugin. My WordPress control panel says it is installed, but I get a message in the Visual Composer settings that I somehow still need to activate it. I thought it came with the Newspaper theme?

Thanks
Bob

Hi,

Sorry to be such a bother — but none of that works. I just spent 2 hours downloading a new FTP app, going directly into the wpress directory and actually manually deleting the old Newspaper directory because whatever I did kept giving me the same 404 error. Then I went back in and checked the date on the Newspaper folder in public_html/rawfoodlife.com/wpress/wp-content/themes and checked the date on the folder and finally after a few tries it’s now got today’s date. HOWEVER, I was NO able to do Step 4 – Activate the newly installed theme by going to Appearance Themes and clicking the Activate button. After deleting the entire Newspaper fold, reinstalling from scratch and all that, I could not do this step because when I come back to WordPress after all this the theme is already activated. I am guessing that it has something to do with the database and reinstalling the theme has absolutely no effect on that, so when I reinstall it just goes to the database and gives me back the corrupted data. I need to know how to delete the theme entirely, all the way down to the database if necessary, so I can reinstall it from scratch and have it actually work! I am just hoping I do not have to entirely delete WordPress and the database in order ot reinstall it. It is incredibly horrible that Newspaper can be so corrupted somehow that it makes someone have to uninstall their entire WordPress and start over from scratch! Can you imagine?

Sadly, so far anything I have tried including all your suggested have made absolutely no difference at all and I still get the same 404 error. If you go back to my wpress you will see it since I left it like that as I have no idea what to do next.

Regards
Bob Ross

Ah thank you. I just realized I wasn’t finding it because I chose “worpress install files only” on ThemeForest so I was not getting the file in the archive…

HI

Revolution Slider plugin can be found in Newspaer-tf/plugins/revolution_slider_5 folder: http://screencast.com/t/ruORXE2wgATv The indicated archive must be uploaded in your wordpress and the plugin should be installed fine.

Thanks!

Hi

I’ve checked your site and now it works fine: http://screencast.com/t/0q77yiI4
Our theme is tested and works fine with WP Super Cache flowing this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure/ also you shoud configure your cdn according with our documentation: https://forum.tagdiv.com/cloudflare-cdn/
You don’t need to turn off cache but after the theme is updated to a newer version the caches must be emptied and also cdn purged otherwise some of old files will be served instead of new ones and conflicts may appear.

Thanks!

Hi,

Well, last week I did all that you suggested in your last email and the theme is even more broken…not working properly. Most pages show a 404 error in big and bold type on top. Most theme elements are missing. The theme config page looks normal. I set all the parameters I could, though a couple wouldn’t “take.” I disabled all caches and site wasn’t working so I turned them all back on.

I tried to install the Newspaper Health & Fitness Demo but that crashed and came up with a long message:
“tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)”

I ignored the message and clicked OK…did that 3 or 4 times, and the Health & Fitness demo fully installed and seemed to be working — but of course there was a broken theme still there in the background, as I found out when I uninstalled the Demo and got the same 404 errors and missing content. I am afraid to use the demo at all now with a broken main theme behind it.

I tried, just to test further, switching between the demo themes that came with WordPress and Newspaper, but that didn’t help. Most of those themes now all have the same 404 error. I can find no way to completely uninstall then reinstall the original Newspaper theme so I can just start over from scratch without the Newspaper theme inheriting all the broken elements of my already-installed and damaged theme. I just need to start over. Please advise me if you can how to completely remove all the theme elements and reinstall Newspaper from scratch. I hope I do not have to reinstall WordPress, too!!!

I really, really appreciate all your help,

Regards,
Robert Ross

Hi

Try to use gzip compression to reduce the transfer time and file’s size; https://gtmetrix.com/enable-gzip-compression.html
Also please make sure that your server meets the requirements indicated in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and also check if the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ you can also optimize the site following our page-speed guide: https://forum.tagdiv.com/how-to-make-the-site-faster/ Consider using a cache plugin and a cdn service for a better response time: https://forum.tagdiv.com/cache-plugin-install-and-configure/ https://forum.tagdiv.com/cloudflare-cdn/ and to optimze the queries made to database take a look at mysql query cache: http://dev.mysql.com/doc/refman/5.7/en/query-cache.html

Hope this helps.
Thanks!

Hello

We do not see that in our toolbar. Is there something we have to do to activate that in the toolbar. We have the latest version of NewsPaper installed and the latest version of Visual Composer. Here is a screen shot.

/Users/HWS/Desktop/Screen Shot 2016-07-11 at 6.15.42 AM.png

HI

It could be due to a conflict between the theme and some of your installed plugins. Please make sure that you’re using V 7.2 of Newspaper theme and check if Visual Composer is updated at V 4.12 which is included in theme’s path available on themeforest. Also try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

Let us know how it goes.
Thanks!

Hi

Note that the Speed Booster plugin disable itself when an incompatible plugin it’s installed. We added this measure to avoid conflicts with the plugins that won’t allow to move their CSS/js resources at page bottom. To keep it always activated comment or delete the indicated lines from td-speed-booster.php: http://screencast.com/t/RZLIOPUNdqh You can check this topic for more information about speed booster usage: https://forum.tagdiv.com/topic/speed-booster-questions/
Do the indicated modifications to keep Speed Booster always active then test the site again with your pup up plugin and check how it goes.

Hope this help.
Thanks!

Hi

I am not sure why this happens but I assume that there is a conflict between new version of Visual Composer and other installed plugin.
Try to deactivate all plugins except Visual Composer, clear all caches then test the page again.
Let us know how it goes and if the problem persist please adress us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to you as soon as possible.

Thanks!