Search Results for 'install'

Hi,

The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision.

If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh

Thanks!

Hello,

Unfortunately this error could come from a big number of problems. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Also make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/

If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.

Thank you!

Hi,
if you made custom modifications to the social counter files, please revert the plugin to it’s default state. If you haven;t please try to deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. you can also try to disable and delete the plugin and install it again.
let us know how it goes.
Thank you!

Hello tollywoodfans,

My advice is to give up to your untested plugins and check the result after this and see how it works. Could be a lot of reason in the theme that could be generated by this plugins and if you try to modify the js file you can broke the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, I noticed that you are using the Jetpack modules in the theme…first of all, try to disable it because this kind of plugin are not working as properly with the theme and seems to cause a lot of issues.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
You do not need any other plugins except the ones that come bundled with the theme. visual composer is already in the package itself and can be installed from here: http://screencast.com/t/FyIBKdtd9ee
The best thing to do when starting out is read the documentation (top right of this page) There is a lot of useful information in there that will help you a great deal.
In order to edit the demo content you can simply access the dashboard and edit posts, categories and pages like you normally would in wordpress.
As for the homepage, there is no text to edit as there are only visual composer elements present: http://screencast.com/t/t746iJfrI
Please read this guide: https://forum.tagdiv.com/how-to-use-visual-composer/
You can also check our youtube page for video tutorials: https://www.youtube.com/user/tagdiv
Hope this helps.
Thank you!

Hello mikeb,

You can avoid this step and you can install without any problem for your new domain because the theme was unregistered.

Thank you for the message!

Hi,
It is a plugin, YES. Icons will not work without it. First install the plugin: https://wordpress.org/plugins/font-awesome-4-menus/ and then use the code for the icons from the above reply.
Thank you!

Hello shootmanagement,

Please ensure that you have the ultimate Version of Visual Composer 4.11.2 and also, the latest version of our theme 6.7.1. Also, please make sure that these issues do not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Hi,
Please make sure you update the theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure you installed the latest version of visual composer properly: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If you still have issues, also try it without plugin. Disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!

Hello ag1988,

Unfortunately, this error could come from a big number of problems. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also, make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in the media library. If the process succeeds then the permission are okay. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the Cpanel, please contact your hosting provider.
Also, make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/

If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.

Thank you!

Hello blackout17,

Unfortunately, this plugin is not tested with our theme and we have no idea about the behaviour of the theme with this type of plugin and also, we cannot provide support for untested plugins, sorry!
Please try to make a fresh install of the theme and then only install the visual composer version that comes with the theme. Please remove any other version from the plugins section (disable and remove) and then install it from here: http://screencast.com/t/DwZN21u0VR -> https://forum.tagdiv.com/install-via-ftp/
Please let us know if you still have problems afterward and let us know when you have the theme active so we can inspect your website.

Thank you!

Hi,
If you updated wordpress to the latest version, you MUST update visual composer to the latest version as well. Please make sure you have VC 4.11.2 and if not, please download the latest version of the theme and install it from there.
Thanks.