- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Hi Team,
When I am using London Pro theme, the category results are not working correctly and showing no posts for most of the categories (which are having less linked posts).
Example: https://www.stufeed.com/category/contests/oneplus-quiz/
Screenshot:
https://prnt.sc/1jbbcsu
https://prnt.sc/1jbbmon
For the above example the ajax menu shows 2 post in that category, but in search result (on clicking the category link) it doesn’t show any.
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
I have been using standard footer template with the Instagram ID in Footer set-up correctly and the Instagram feed was fine (originally a Personal account). As stated previously the feed (in text form) is still displaying/linking but not the images.
I have now tried “Footer – Voice Report” template from Cloud Library and set-up to my Instagram Business account. And EXACTLY the same thing is happening – feed text but no images. The Instagram ID is correct and the access tokens are current etc.
Any other suggestions?
Re legacy widgets and the new block editor error messages. The problem has been solved by installing “Classic Widgets Plugin” from WP.
Re-installed the WP Rocket cache plugin and selected fewer options only.
Hi Guys,
I’ve just updated to the new version of WordPress and then I tried to update My Newspaper theme, but when it comes to updating composer it tries to install and then says failed. I’ve tried disabling all my plugins and then installing the Newspaper theme. I’ve also tried to update it manually but it still doesn’t work.
Any ideas what it could be that’s stopping it installing.
Thanks
Jason
I purchased the theme today and did the basic install, tried to activate the license and it does not, takes me to support to fill out a form for the forum here.
here is the website
https://idyllwildlifemagazine.com
Here are the 2 codes I purchased, neither one works.
Thanks,
Tony Ramos
tonythehouseguy@gmail.com
Hi Anamaria
I installed as informed, only the template of the store I intend to configure, but the only page that came was the Shop Base Page. Categories, Search and Product Page items are not available in Theme Panel>Shop>WooCommerce. I also didn’t find these individual pages for download in the cloud template. Tagdiv does not provide templates for these individual pages. Is there any other configuration or download to be done besides the store template?
Thanks
Hello,
I always keep the theme and plugins up to date.
I didn’t install Standard pack plugin, I just use Cloud library
Hello!
Let me explain you which options you have:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello!
This seems to be a problem from your cache plugin. Try to delete the cache also from your browser. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!
Thank you!
Hello!
Please provide a screenshot with the settings you made to display the ads in homepage.
Install and activate the Social Counter plugin because I saw a code there on your homepage.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello!
Please make sure that all your plugins and the theme are up to date.
Check if you have the Standard Pack plugin installed and active.
Thank you!
Hello,
Suddenly yesterday detected instagram section doesn´t show image (https://www.screencast.com/t/5Dg6ZDiw)
I use footer template, 5.7.2 WP version and v11.2 Newspaper (I just update to 11.2, but with 11.0 same problem).
web: toreteate.com
I test next steps:
– Remove the Instagram account and add it again
– Deactivate ALL plugins except tagDiv ones
– Deactivate child theme
– Deactivate cache plugin
and
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache
4. re-install all tagDiv plugins again from Newspaper plugins
5. activate all tagDiv plugins that you use
6. clear cache
Thanks in advance.
Rgds.
Hello,
So, I understand you have the last theme version, v11.2 and the last WordPress version, v5.8
Please do the following steps
1. disable tagDiv Opt-In Builder plugin
2. uninstall tagDiv Opt-In Builder plugin
3. clear cache (if cache plugin exists)
4. re-install tagDiv Opt-In Builder plugin again from Newspaper plugins => https://www.screencast.com/t/Fvl4HN299
5. activate tagDiv Opt-In Builder plugin
6. clear cache (if cache plugin exists)
After these steps please check if the issues persist.
Thank you!
Hello!
I’ve checked your website and is looking like this: https://www.screencast.com/t/oIbNdu9timUb
Please make sure you have the latest update(11.2) of the theme and plugins are installed, active and up to date:
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hi,
There will be soon a new theme update for WordPress compatibility.
The color on the set blocks are pre-made in theme files when you install a demo. So for the moment the only possibility is to copy or duplicate the blocks or using custom css.
Thank you for your understanding!
Hello,
I didn’t install a prebuilt website, I just made my own using tagdiv composer and tagdiv cloud library
Hello,
Usually, this problem when the mobile version is displaying on the desktop, the plugin for the cache that you are using don’t recognize mobile theme plugins and mobile pages, and display it, on the desktop. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please asks your host if a cache plugin is enabled.
To better understand the problems you have, please provide us with as much information/details as possible, with screenshots and a link to your website.
Thank you!
Hello,
I understand it’s a tag template, but what prebuilt website did you install?
For example, I have Magazine Pro, and for me, this error don’t appear => https://i.imgur.com/1n9CynH.png
Thank you!
Glad, I was able to help.
If you are using AMP and want your desired homepage, you can install the Mobile theme plugin and set this option in theme panel >Mobile theme > Mobile settings >> Use Mobile theme for AMP
Refer: https://prnt.sc/1ix5ygl
I hope you will find this helpful.
Hi, i have a problem. In my WP I see that I have a TAGDIV Composer. BUT I have only Newspaper Theme – not a composer like looks on the wideo tutorials – with opportunity to edit of another blocks. Please help
Hi guys!
Use Newspaper in my website and it’s really great theme!
I have a little problem. I want to show the product category image like https://iremax.online/collections/bluetooth-speaker
I installed the temlate and find that there is “Category Background Image” element in TagDiv, but it’s only for post categories: https://iremax.tj/category/lifestyle/
But I want it for my Product Categories: https://iremax.tj/product-category/dresses/
I think I could explain my issue.
All sorted out, AnaMaria
The issue that a security module installed in my server.
Here the response from my hosting company.
“Thank you for waiting! Per my check, I have found a few ModSecurity rules triggered. ModSecurity is an Apache module which works as a web application firewall. It blocks known exploits and provides protection from a range of attacks against web applications. However, sometimes, mod_security may incorrectly determine that a certain request is malicious, while it is actually legitimate. In such a situation, we can whitelist the triggered mod_security rule on the server, so that you can bypass the block. I have whitelisted them and currently, the saving function should work properly. Please check it from your end.”
We are done with this issue.
Thanks much for your time and help with my case.
Best regards!
Hi there, AnaMaria…
My hosting company, Namecheap.com, is checking into the security module in my hosting as this seems to be the most likely cause of the issue. They have a ModSecurity Fire Wall installed on the server that is the suspect.
I’ll keep you posted soonest.
My site http://www.zignox.com
Very best!
Hello,
Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and you will have the responsive version.
Also, you can check this topic about mobile version https://forum.tagdiv.com/topic/cannot-change-mobile-page-for-front-page-of-site/
Thank you!
