- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
Hi there!
Since the new update, the theme settings continue resetting to default, breaking my site.
In other words, I use Cloud Library Templates on header, footer, post default, 404, search, etc, but all of these settings continue to reset themselves – I’m having to redo the configuration about 10 times a day!
https://www.screencast.com/t/t8Zit4qq7IQP
I tried everything:
– Reinstall the theme via ftp
– Reinstall the plugins via ftp
– I deleted and deactivated several plugins that were not tested by the theme
– I don’t have any cache plugins enabled (CloudFlare only)
– In CloudFlare I disabled minification and everything
Things you should know:
– I have the latest wordpress version
– I have the latest newspaper theme version
– I’m using multisite and the error occurs in only one of them (the others seem to be fine)
– The system status are fine (https://www.screencast.com/t/qn5qN3VdRCKR)
– I host my website on wp engine, but the cache is disabled so we can find out what’s going on
Plugins installed:
– Ajax Search Pro – Activated
– Akismet Anti-Spam – Activated
– AMP – Activated
– Contact Form 7 – Activated
– Imagify – Activated
– Jetpack por WordPress.com – Activated
– Post SMTP – Activated
– Redirection – Activated
– Stackable – Blocos Gutenberg – Deactivated
– Structured Content – Activated
– tagDiv Cloud Library – Activated
– tagDiv Composer – Activated
– tagDiv Mobile Theme – Activated
– tagDiv Newsletter – Activated
– tagDiv Social Counter – Activated
– tagDiv Standard Pack – Deactivated
– WP User Avatar – Activated
– Yoast SEO – Activated
And just to reinforce, all the sites in the multisite installation are working perfectly, they all use the same plugins, but only one seems to continue to reset the configuration to the default (or -no template-).
Could you please help me with this issue?
Thanks!
Hi,
I have installed the below theme for my website. I have installed it without content. Now, I have published 6 articles however, the look of the theme is completely different. Please tell me how I can change the look of the website similar to this one for the “Home page”
https://demo.tagdiv.com/newspaper_blog_fitness/
Please tell me, which settings I have missed?
My website: http://www.4xliving.com
Hi there,
Just purchased newspaper theme as I have done with other WP themes, but it won’t even display. Instead, it just crashes out. This is what it looks like – have I done something wrong?
The website is http://www.aronline.co.uk
Regards
Hello !
That external plugin is the Mobile theme plugin. All you have to do is activate that option and make sure that the mobile theme plugin has been properly installed as shown in our guide here: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
My web host tells me ‘td-composer’ is causing the problem. Any ideas?
Hello! Just noticed this today, but the thumbnails on Block 2 at the top of our homepage aren’t filling the space: https://www.tcu360.com/
Site is running Newspaper V 10.3.6.1.
The featured images are all wider than 2000px, so I don’t think that’s a problem. no updates or installs have happened recently that would interfere. What could be causing this and how can I fix it?
Hello all, image captions on gallery light-boxes are not shrinking(responsive) enough, on mobile devices, meaning they are overlaying the entire image.
Anyway to have the caption not display when in light-box/modal view?
Example here: https://inthegaragemedia.com/cpp-power-brake-kit-install-yields-plenty-of-whoa-power/
I have installed a single post template but when I try to save the adsense codes on the ad spots the theme says saving successful but when I refresh the page the codes are not there. It remains blank. Please assist.
Hi there,
Something is happening with the tagDiv Cloud library plugin. It crashes my website when it’s activated.
When I deactivate, the website is fine (but layout looks bad of course). I tried to re-install the plugin, but that does not seem to help.
Can you help me solve the issue please?
Thanks!
Dorien
From the serverlog:
[Mon Aug 31 13:20:53.411255 2020] [proxy_fcgi:error] [pid 20422:tid 140304459900672] [client 2a01:7c8:d001:3a9::1:44014] AH01071: Got error ‘PHP message: PHP Warning: getimagesize(https://www.reisverhalen.info/wp-content/uploads/2020/03/Reisverhalen-logo.png): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found\r\n in /home/hetechtebr/domains/reisverhalen.info/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792’
Hi,
I think that you can solved this problem using some cache or optimize plugin, you can try WP Super cache with these settings https://forum.tagdiv.com/cache-plugin-install-and-configure/ also a better solution can be Autoptimize plugin
Thank you!
If I/we roll back to 10.3.6 via the theme panel that doesn’t change anything else that we have created since installing does it?
Hi,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Hi,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Check if is not related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Make sure that is not a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I just checked this on my install and for me this code is not inserted in plugins.
I think that you have the same problem as in this topic -> https://wordpress.org/support/topic/have-you-cover-this-malware-yet/
Thank you!
Hi codinghasan,
To create easier and fact a website, after you install the theme and theme plugins, you can install a demo with content -> https://forum.tagdiv.com/installing-demos/ if is a pro demo, then it was made using cloud templates and can be edited entirely with tagDiv Composer.
If there is still a problem, let me know!
Thank you!
Hi,
This demo is still in our theme, but now is under the name “Politics” -> https://i.imgur.com/ghWeGne.png you can find it in Newspaper > install demos.-> https://forum.tagdiv.com/installing-demos/
Thank you!
Hi,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest. Also please note the allocated support hours mentioned in the top banner.
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, also make sure that you have a good connection to internet.
Also in this topic I have provided a fix that can be done in theme files -> https://forum.tagdiv.com/topic/tag-div-composer-not-working-jquery-migrate-helper/
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Let me know the results!
Thank you!
Hi bobprates, we tested only with this cache plugin (WP Super Cache) and we made this guide https://forum.tagdiv.com/cache-plugin-install-and-configure/ with the settings that need to be done and of us the results were very good.
Now if you are using other cache plugins is possible to interfere one with another.
You can use other plugins too, but we can recommend only these that were tested -> https://i.imgur.com/TqMsLUf.png for these untested plugins, you’ll need to find yourself the right settings.
Thank you!
Hi SallyResist, please provide some details and screenshots about the problem you are facing only in this way we can help you!
Make sure that you have installed the theme as in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/ and the theme plugins are installed and activate -> https://i.imgur.com/m5nIEEO.png
Make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and make sure that you do not have some firewall that can block the theme.
Let me know the problem you are facing!
Thank you!
Hi frudy,
After you get the email that the problem with the theme plugins was fixed, did you reinstall them or the theme? because if you did that the problem reappear, the fix were made only in the current files, if you try to update/re-install the plugins or theme, the fix that were made are removed.
In case that you did this and the problem for plugins reappear, what you can do is to use a plugin like Enable Jquery Migrate Helper – This should fix the issue.
Also if the problem still persists after you’ve made these changes, please try only with the plugins because it can be a plugin conflict.
As for the customization request, a member from our staff has already reply to it.
-> https://i.imgur.com/7816hf9.png
Thank you!
Start with the Newsmag Theme
Access the premium features and create your awesome website. To start, easily Install and Activate the following tagDiv plugins with a single click.
tagDiv Composer
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tagDiv Social Counter
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I continue to email and you say you fix it, but you don’t. Why isn’t this handled yet?
I can’t edit with the theme builder pages properly. The plugins tab shows up over the search box and you can’t delete grids or anything placed on page once placed.
I also offered to pay to have it customized and nothing. Nobody has offered to help there either.
This is extremely frustrating that this is taking so long to resolve.
Hi there,
why installing plugin failing? what can ı do?
ı was active theme by entiring licence key…
thanx
I installed the plugin but didn’t give any results.
