Search Results for 'install'

Hi,

That is a weird issue. Try re-saving the permalink structure in the WordPress settings
– https://www.screencast.com/t/aXGCEVDrJK
Then clear any caching installed, and check again.

Thanks

Hello,
It seems the update was not done properly. The images are indeed missing but so is the markup for them. This does not seem to be a theme issue. Please switch to a wp default theme and see if the images still work. The theme does not have the ability to remove your content.
Try it out on wp default theme and if the images are back, try to install the theme properly using this guide: https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Hi,

@monoazulweb It could be the case that something went wrong when updating the theme. Please try to reinstall it using this method
– https://forum.tagdiv.com/install-via-ftp/
Then check if any problems are still present, while having only Visual composer active. It could also be some custom code, or a child theme that you might be using.

Thanks

Hi,

The social counter should work properly if it is configured right
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If the counter shows 0 try clearing any caching installed on your website, or hosting provided cache. The data should refresh and display the correct value.

Thanks

Hi,

Please try as a test to disable all your plugins except Visual composer, clear any caching installed on your website the check if the weather widget is working properly. I have tested the widget also, but there are no problems with it. Maybe you have a plugin that could be causing this, or modifications to the theme.

Thanks

Hi,

Please follow this topic and the solutions mentioned
– https://forum.tagdiv.com/topic/after-paragraph-missin-in-article-inline-ad/
Most likely something happened when you updated the theme if you did. A theme reinstall like described should fix the issue. Be sure to make a backup before just to be safe. Please let us know how it goes.

Thanks

Hello ansontys,

Please ensure that you have right installed the theme via FTP way and also, the system status is increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, please send us an email, so we can make some inspections at your backend.

Thanks.

Hello neevin2017,

You should import the demo without content, according to our documentation here -> https://forum.tagdiv.com/installing-demos/

Thanks for the message!

Hello gcamara,

Please notice that until now, we do not have any bad reports in this regard, sorry! Try to make a new clean install from scratch via FTP way, remove all the untested plugins if you are using something like that, clear all the caches and check the results. It is possible to have some conflicts which might be caused by your untested plugins and which create this errors.

Thanks for your understanding!

Hello gerben76,

Please ensure that you are using the latest theme version and also, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all the caches and check the results. If the problem is still there, you should try making a new clean install from scratch via FTP on another sub-domain and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

Please try and do a fresh theme reinstall using this method
– https://forum.tagdiv.com/install-via-ftp/
Then from your plugins activate only the Visual composer editor, and check to see if the website is displaying properly. Please let us know how it goes.

Thanks

Hello all,

@Ankush Das, please notice that our TD Composer has been designed to be used only with our theme and you should only use the required plugins which come bundled with the theme core files, without any other untested plugins and check the results. You should make a fresh install on a sub-domain via FTP method.

@Dominikks, this type of error seems to appears when you try to edit your pages with TD Composer, pages which were created with Visual Composer. You should not do this. For more information about transitions between these plugins, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for the message!

Hi,

Depending on the demo you have installed, the theme can change all the colors at once or just the exterior of the site.
The default functionality is the exterior of the site being changed by this option: https://www.screencast.com/t/7wDxR1Dse5
The interior cannot be changed from the theme panel but there are theme demos that change this functionality like the old fashioned demo which changes the interior of the containers as well: https://demo.tagdiv.com/newspaper_old_fashioned/

If you do not use this demo then yopu will be able to change the exterior using the theme panel option mentioned above and then use a custom css to change the ‘interior’ color like so:
.td-main-content-wrap, .post{
background-color:lightgrey!important;
}

Thank you!

Hi,

1. For the image problem, please try to deactivate the tagDiv composer if it is active and see if it displays properly. If not disable all your other plugins except Visual composer, clear any caching installed and check again.

2. You can have any element you wanton top of your pages created in a page editor. If you mean to have an image on top of all pages, like category pages and post pages, it would take modification to the theme files. Please correct me if I misunderstand.

I cannot see your website unfortunately because of the security plugin, I don’t have access.

Thanks

Hello,

What Chris is trying to say is that you will have to delete the old theme and install the new version as if you would switch to a different theme because this is very close to changing themes. you are very very far behind with your theme version. You will have to recreate your pages and sidebars anyway as we have moved over to a new page builder in the current version: https://forum.tagdiv.com/tagdiv-composer-tutorial/
You will see it is very easy to create your page from scratch so you will not need the old layout anymore, so no need to convert the shortcodes using the script. You can simply create new elements in a heartbeat.

Thank you!

Hi,

1. The demo style overrides the main theme style, it is not standalone. That is what happens when a demo is installed. The demo comes with it’s own customization that applies over the theme. You could if you want to identify these overrides and make the modifications directly in the theme style, and remove theme from the demo style. It could prove to be a lot of work.

2. The child theme does not affect the way the website looks by default. A child theme sample is provided in the theme package in the code folder. But it all depends on the files you modify, that is the purpose of a child theme. Here you can find more information about the child theme and what files can be used in it
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks