- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi Calin,
I have verfied all the parameters and satisfy all the requirement
Theme config
Registration key i Reset key
Theme name i Newspaper
Theme version i 10.3.6.1
Theme database version i 10.3.6.1
HTTP channel test wordpress
Installed demo i Default PRO – demo ID: default_pro | install type: full
php.ini configuration
Server software i Apache
PHP Version i 7.4.10
post_max_size i 256M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://jvalin.com
WP Site URL i https://jvalin.com
WP version i 5.5.1
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
can you please login and check
thanks,
Jvailn
-
This reply was modified 5 years by
Calin.
This is a caching issue. I’m using Hummingbird and cache versions vary according to device and browser. Very inconsistent and so I am turning off the plug-in.
Hi snowman88
That is a plugin conflict and appear only when you have enable WP Bakery plugin and you are using cloud templates from tagDiv Cloud Library or a pro demo, these can be edited only with tagDiv Composer.
Please check the plugins you have enable and if WP Bakery is one of theme disable it, clear all cache and check again.
Thank you!
Hi,
My feature images are not appearing in block that i place in homepage and blog post images not appearing in blog.
I had tried deactivate cache plugin and clear browser cache but still the same.
You can take a look at theladiescue.com
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi, it can be from the cache plugin, what cache plugin are you using? we recommend this one -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also if you want we can take a look, just make a full backup and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.
Thanks
Hello !
Newspaper Theme does not have any cache option at the moment.
Thank you !
Hello !
Please make sure that you have cleared your cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Also please provide a link to your website
Thank you !
Solution:
As stated by tagDiv team on previous post, the cause is most likely from plugin incompatibility. Most common plugins to cause this issue are in relation to SSL, and SEO plugins. To troubleshoot disable all plugins aside from tagDiv > enable your plugins one at a time > clear cache after each activation > refresh TD Composer and see if the error persists.
Hi,
I have followed all the steps more than once. In fact, the only problem is the cache: sometimes I select 3 hours and it works correctly but then the next day there is an error that the playlists do not exist, then I try to select 9 hours and everything works normally.
Then sometimes everything is visible on my PC correctly but not on my colleague’s PC. How can I fix this? What could be causing the problem?
Thank you
Hi,
Please do not reply multiple times in topic, will only delay the time until you get the answer, we answer in topics from oldest to newest, also please check our support hours.
I just checked the links and it works, but a few times the website blocked. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Is possible that you had set an individual cloud header on this page http://www.annaobermeier.at this should explain why is a different header from the one set in theme panel. Please check it using tagDiv Composer like this: edit the page -> https://i.imgur.com/bgDpVhn.png click on the manage -> https://i.imgur.com/X063NUi.png and set the global template -> https://i.imgur.com/xb9MuHh.png after that clear all cache and purge cdn, then you should have only one header for entire website and the problem on Firefox browser / some Safari should be fix using standard header.
Let me know the results!
Hello !
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Hope this will help you!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Unfortunately Newspaper Theme does not have an option to exclude elements from cache.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I was just wondering if they were cached, and whether they were optimized for speed vs. a plugin.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
Hello. First I’d like to point out that the changelog for Newspaper theme on ThemeForest shows last update as August 10, 2020, Version 10.3.6.1, but in the theme details on the right sidebar it shows the last update was on September 11, 2020. I thought there was a Version 10.3.6.2? The download is still 10.3.6.1. I remember something about needing to update to the new version manually to RE-Enable the theme being able to find and install new updates. That aside…
The RSS Feeds for categories are not updating or are taking a very long time to update. My default RSS feed has all the latest updates: https://www.theaeagisalliance.com/feed
But Feeds for categories aren’t getting updated or are updating extremely slow:
https://www.theaegisalliance.com/category/uncategorized/feed/
https://www.theaegisalliance.com/category/videos/feed/
I’ve set the RSS feed interval to renew itself every 10 seconds, then disabled plugins one at a time while clearing caches, but none of the plugins are causing the issue. The issues with my RSS Feed and MailChimp newsletters not being sent out, or randomly being sent out only once or twice a week that aren’t the latest posts all started happening around the time I first purchased the Newspaper theme. It may have to do with custom post or footer templates in the theme, I don’t know, but after checking all these plugins for RSS Feed conflicts and coming up empty, I’m convinced it’s a theme conflict. It could also be the category templates causing the issue.
I’m also not using an RSS Feed plugin, it’s just the basic RSS feeds that come built into WordPress. I’ve tried other various fixes as well like checking with my web host if it was a Mod Security issue. I checked if having optimize website running in Cpanel was the problem, but it wasn’t. It isn’t functions.php or .htaccess or wp-config.php either, and my RSS Feeds don’t have any errors in RSS Feed validators.
I’m certain this is a theme conflict. A lot of websites depend on RSS Feeds for email newsletters and things to be sent out. The Newspaper theme has an option built right into it to paste in your email subscribe form script, including an option for the highly popular MailChimp that I use, and MailChimp relies on RSS feeds to send out newsletter emails.
This problem needs to be fixed, I’ve gotten complaints from email subscribers about how they aren’t receiving newsletters that much anymore, and when they do its days old content. There are people who’ve since unsubscribed from the newsletter because of this issue also. A newsletter went out the other day for a video post that’s about a month old from the category/videos/feed but there’s a video post from a few days ago that still isn’t even on the videos feed, plus others before that. The category/uncategorized/feed latest update is an article from a few days ago, but there have been more article posts since then that aren’t on the feed yet.
I really do like the theme, it’s capable of a lot of useful, neat, and cool things, but this is an important issue, lots of sites use the RSS feeds, please look into resolving the problem. Thank you.
Hi,
I can not say for sure if there are or not some elements that can affect the weather widget, the only way to know this is if you check it, remove the code and check the results. Is possible that some js code to be cache and to provide this problem.
Thank you!
Hi,
I would like to understand better how cache refresh works. Sometimes it doesn’t let me out of the playlist and when I change the time then they come out or, on the contrary, videos don’t come out anyway. On my site yesterday the videos did not come out but then later, without any changes, this morning they were published.
Thanks
Hi, yes on that line of code you need to add target=”_blank” and should work, just make sure that you clear all cache.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check your console and if any errors appear, take a screenshot and send it to us so we can take a better look.
Thank you !