- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello.
I have a website https://www.comunidadxbox.com with Newspaper installed (last version) but I have a problem. In the homepage don´t appear the last article publish. Only appear the last article publish if the user is logged.
Also, if the user clean the cache (CTRL + F5) appear the last articles also appear the problem if I use a private browser.
The plugin that I use to the cache is WP ROCKET, but the problem persist if desactivate the plugin.
Could you help me to solve the problem?
Thank you very much
I’m working in a staging site with a new install of Newspaper (10.3.4) and plug-ins. I cannot delete any page items from the template. I can add items, but cannot delete those same items. The screen goes gray and this is where (usually) the confirmation screen comes up, asking if you are sure you want to delete the item in question. It never appears. Not running a firewall. I’ve deleted and reinstalled tagdiv composer and cloud library plug-ins. CDN is turned off and cache has been flushed. Please advise.
Hi Rfabbio89,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also pleas e note that these keyword and meta keywords will not be display in homepage, you can view theme only in source page of homepage.
If there are still some problem, please provide some more details and a link where I can check this problem.
Let me know the results!
Thank you!
Hi,
Normally the theme will keep a cache that will refresh every 3 hours, the Instagram content will be displayed from that cache. This way the limit set by Instagram for the requests should not be reached.
Maybe that cache is not working correctly for you, and the requests are exceeding the limit Instagram sets. They will then block them for a while.
Have you maybe tried some Instagram feed plugins to see if they work correctly?
Thank you!
Hi,
I just checked your website and no is working -> https://i.imgur.com/o11iL6h.png -> https://i.imgur.com/pCfCmVG.png maybe was need some time until all cache was cleared.
Thank you!
Hi,
Please make a test, let only theme plugins, without external links (ads, trackers etc) clear all cache purge CDN can check the results to see if there is some difference in page speed or not, using lots of plugins and external links are also slow the page speed.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide some more details and a link where I can check this problem.
Let me know the results!
Thank you!
Hi,
I just checked your website and now the featured image is displaying ->https://i.imgur.com/Qnu3MWY.png
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results!
Have a nice weekend!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide some more details and a link where I can check this problem.
Let me know the results!
Thank you!
Problem not solved. I tried making a new header. I also created topics on WordPress Forums with a Newspaper X theme search box problem. Can you join there so we can solve this together? You can find a thread on different cache plugins.
Try asking your colleagues: Live search box only working if user is logged in. Or it doesn’t work.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there are still some problem, please provide some screenshots and some more details.
Let me know the results!
Thank you!
Hi sproutnepal,
1. Our documentation is online, it can be found in these these links:
-> https://forum.tagdiv.com/newspaper-theme-documentation/
-> https://tagdiv.com/category/documentation/
2. If you are using a cloud header or a PRO Demo, you can edit with tagDiv Composer the homepage and remove the login element using the right click https://i.imgur.com/acOqrXR.png -> https://i.imgur.com/678Y1Wk.png and make sure that the option from theme panel is disable -> https://i.imgur.com/fRIb2xO.png this will remove the code for login, but if you are using a standard/default header style, this will be only hide.
3. The ajax view count is needed only if you are using some cache plugins, in order that the counter to work, this need to be enable -> https://i.imgur.com/nzf6qZy.png also if you are using a single post template from tagDiv Cloud Library, you can add the element using tagDiv Composer -> https://i.imgur.com/Vpv3uIe.png -> https://i.imgur.com/AQ5lloh.png
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Thank you — this is really helpful! That leads me to another issue. The Cloud Templates library on the dashboard doesn’t have any templates listed in it; I can access and import from the composer but nothing gets saved to the library. In troubleshooting, I have checked for a plugin conflict by deactivating all plugins except the tagDiv ones, cleared browser cache and cookies, and have confirmed all the requirements/versions for WP, theme, php.ini, mySql, and php but still nothing appears. What would you suggest I do to further troubleshoot and fix? Thanks, again!
Hi,
Please make sure that you are using last version, Newspaper v10.3.4
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Hi,
I just checked and for me these settings -> https://i.imgur.com/z4fFMm5.png remain after I edit the page with tagDiv Composer.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
Let me know the results!
Thank you!
Hi,
If you are using the social counter, youtube videos or Instagram, make sure that you set in theme panel the api key -> https://forum.tagdiv.com/instagram-widget/ also for YouTube you need to use an api key too -> https://forum.tagdiv.com/youtube-api-key/ after that the social counter should work -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also if you are using cache plugin, you need to clear all cache change the ids on counter for example on “envato” check the results and set back your social accounts.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi aceofjames,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persists, please provide some more details and some screenshots.
Let me know the results!
Thank you!
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi RiccardoGelli,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Hi,
Normal, when you click on author name, you should be redirect to author page.
For the problem with the author links, maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case – http://prntscr.com/mbwwuk after that clear all cache, purge CDN(if you are using) and check the results.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please note that we can not access your website on these links :
https://www.letsbrew.in/wp-admin/post.php?post=108&action=edit
https://www.letsbrew.in/wp-admin/post-new.php?post_type=page
please provide some screenshots and some more details, also check the theme requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/ and make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
