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Bettina
tagDiv Staff

Hello @tuan4393!

Yes, because this demo doesn’t use cloud templates. In order to edit every page with the TagDiv Composer, please install the pro demo or a new one.

Thank you!

Bettina
tagDiv Staff

Hello @firebird!

You can exclude a category or subcategory from display in a block like this: https://prnt.sc/7RG90kzgszFv (-ID).
This category template needs to be a cloud-custom one that will be assigned to one specific category. Do not set it global if you use the filter to exclude categories.
You can duplicate the same template, give it another name, and assign it to the special category.

Thank you!

Bettina
tagDiv Staff

Hello @firebird!

You can exclude a category or subcategory from display in a block like this: https://prnt.sc/7RG90kzgszFv (-ID).
This category template needs to be a cloud-custom one that will be assigned to one specific category. Do not set it global if you use the filter to exclude categories.
You can duplicate the same template, give it another name, and assign it to the special category.

Thank you!

dc1
Participant
#0

Hi,

We have come across a conflict where URL Shortener Pro (by MyThemeShop) does not work when Newspaper is active (and all other plugins are inactive). Links are no longer being inserted. On https://env-qxmagazine-stg.kinsta.cloud/2023/01/126323/ “potato” should be linked 2x in the test post (it’ll be red when it is).

I must be honest, in 10 years in WordPress I have not yet come across a theme that caused so many issues as Newspaper and its plugins does. Although its functionality and layouts are solid, I could never recommend a theme that causes this many problems. I am truly hopen this is something that’ll change in the near future.

Thanks in advance for looking into this.

Anamaria
tagDiv Staff

Hi,

Please edit the page normally and change the setting for the page into Template: Default template because I think you have there the setting: Pagebuilder + Latest articles + Pagination, which are not editable by the tagDiv Composer plugin. So, please choose another page template like the default.
The standard pack plugin is deprecated, so I recommend using cloud templates.

Thank you!

Bettina
tagDiv Staff

Hello @youngman !

Yes. You can build or import a tag template from Cloud Templates -> General -> Tag Templates. Documentation here: https://forum.tagdiv.com/cloud-library-templates/
You can create and assign five or more different types of tag templates to each tag. Do not make it global, because then only one tag template will be assigned automatically to every tag on your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

So, if you want to show the modified date for posts from a specific category, then please duplicate the cloud template and assign it to that category, not global, and enable the modified date on the blocks -> https://i.imgur.com/v3ZlcmW.png -> https://i.imgur.com/ZrOwkOJ.png

Thank you!

idove
tagDiv Member

Tnx.
1. modsecurity – disabled for this domain – doesn’t help
2. Cache clear/flushed in w3 total cache – doesn’t help
3. disabled w3 total cache – doesn’t help

I always get the same error, thnx for further ideas.


POST https://www.mnovine.hr/wp-json/td-cloud-library/new_template?uuid=ff5d4270-9b49-af14-dbf1-5c565f8dd26b 403

td-cloud-library/new_template ( duplicate template ) - ERROR [{…}]

How to find this duplicate? I deleted from the trash and my idea was to import as new, then will be possible to save, but now I can’t import this template.

Tnx.

Anamaria
tagDiv Staff

Hi,

The standard template come from plugin tagdiv Standard Pack plugin; this plugin is deprecated, which is why I recommend using a header template, those are easier to edit, you can do your own design, or you can choose one to import https://forum.tagdiv.com/header-manager/ -> https://cloud.tagdiv.com/#/load/Headers

Thank you!

Anamaria
tagDiv Staff

Hello,

There are standard template from Theme Panel; if you have a cloud template like Compass, then you need to change the logo in this video and guide -> https://www.youtube.com/watch?v=HXQQygkCCJo ->
https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Ozgurunlu
Participant
#0

Hello,

In the admin panel, I see some tooltips like “The text logo is used only by Style 9, Style 10 and Style 11” or “Don’t upload a logo for Mobile if you use Header Style: Style 4, Style 5, Style 6, Style 7, Style 8 or Style 12, It’s not necessary.”

But I am not sure which style number corresponds to which header style in the cloud library. Is there a list that shows the style numbers? (like – style 1: compass, style 2: Blockchain pro, style 3: Amsonia etc etc. )

Thanks,
Ozgur

Bettina
tagDiv Staff

Hello!

If you want to change the text color of your breadcrumbs and you use cloud template, then you need to access a post, edit with the TagDiv Composer, click on the element and you’ll find the settings in the left side of the screen.
You can disable the option the Auto Loading on the Single Post Template edit with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA -> https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Bettina
tagDiv Staff

Hello Brian!

In your console, there are a lot of 403 errors.
It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

There is an option for cloud templates and you can disable h1 for the logo: https://prnt.sc/K9Pm3QcKVtzi

Thank you!

Anamaria
tagDiv Staff

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Please note that we don’t recommend you use WP Bakery anymore since there can be conflicts between TagDiv Composer and WP Bakery; also WP Bakery can’t edit the tagDiv Composer templates. You can use the cloud library and directly import a homepage template if you want: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Hope this help you!

Thank you!

teractu
Participant
#0

Hello,

The mobile template “Black Pro” is missing in Cloud library.

I managed to install the desktop version of the theme, but I can’t find the mobile version (like on the preview).
https://demo.tagdiv.com/newspaper_black_pro/

Can you help me please ?

Thanks

neildahiya
Participant
#0

Since yesterday, the cloud template library is not opening. I’m getting a “Proxy Error: Failed to contact the templates API server”. And looking at other threads in the support section, seems this problem is faced by all users.

Leahojomo1
Participant
#0

Uncaught TypeError: Cannot read properties of undefined (reading ‘length’)

Getting errors – can we please solve this – Thank you

Just seems stuck on black screen with nothing loading

BrinjalCode
tagDiv Member

this cloud lib is troubling on every plugin import

sultanmehmet01
Participant
#0

Hello,

I’m trying to load the template gallery, in order to import an header temp. Unfortunately it gets stuck on the black loading screen. The issue happens on my other site too. Any ideas or solutions?

yongmasandosa4355
Participant
#0

In the cloud library phase, only the loading indication appears and does not proceed to the next step. Please solve it.

teractu
tagDiv Member

Hello,

I have the same problem, I have tried what you have indicated several times; but I always have the loading in loop.
*admin.php?page=tdb_cloud_templates

I managed to import a demo, it worked, but now that I want to import for the mobile version, impossible to access cloud library

Could you please help me?

https://i.imgur.com/ORgSpZv.jpeg

I have also followed the prerequisites for nginx.

  • This reply was modified 3 years by teractu.
dennisjpitocco
Participant
#0

Front-end of our site appears fine/all of our Pages are constructed using your Cloud Templates. But when we go Dashboard/Admin/Cloud Temmplates, NONE of our templates are visible. Also not visible when we check individual Pages via Admin/Pages/Edit with TagDiv Composer.

Leahojomo1
Participant
#0

Please assit, for some reason the TagDiv Cloud Library Just loading when trying to load header templates just loads and shows nothing?

Thank you

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