Search Results for 'composer'

Hello airshoot,

Please try to disable all the active plugins, except Visual Composer, clear all caches and install only the plugins that come bundled with our theme. I’ve tested on my side and works fine…as you can see this in our demo -> http://screencast.com/t/NKiBKwQpd

Please note that if you use JetPack plugin, please disable the Photon and Mobile Theme because have caused conflicts with our theme and that might be a reason to not be displayed on your mobile.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello seobatam,

Normally the Envato policy allows to use a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.

For your second problem, please try to disable all the active plugins except Visual Composer and install only the plugins that come bundled with our theme. JetPack is in our tested plugins but when we tested all the features of this have worked properly at that time. In meanwhile, JetPack has a lot of updates and added a new features wich have caused some conflicts with our theme, as example ->Photon, Theme mobile, …. Please check all the options of these and try to deactivate these features and see how it works. I’ve tested the JetPack Plugin on my side and everything seems to work properly and until now, we do not have any reports about this problem.

Hope this helps and let us know how it goes!

Thank you for the message and sorry for the inconvenience!

Hello,
Please try to disable all your plugins except visual composer and regenerate thumbnail again using the force regenerate plugin. Also clear your cache and cdn if you use it. (do not use the photon feature of jetpack as it is known to cause problems with our theme)
Let us know how it goes.
Thank you!

Hello,
This usually comes from a plugin conflict or css minification. Please disable all your plugins except visual composer and check for the error again. (same thing here: https://wordpress.org/support/topic/text-not-showing-in-slider-and-typeerror-f-is-undefined-in-firebug)
Also clear cache and cdn if you use it.
Let us know how it goes.
Thank you!

Hi,
You should update visual composer to the latest version but i do not think it will affect the theme panel. Please try to download the theme again and install it via ftp. https://forum.tagdiv.com/install-via-ftp/
Then you need to check your system status parameters to see if they are set properly: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!

Hello Lewis,

Unfortunately, we do not have reports about this issue. Please try to disable all your custom modification, clear all caches, all the active plugins except Visual Composer and install only the plugins that come bundled with our theme and try again. After these changes, if your problem is still there (without child theme), please send us an email to contact@tagdiv.com with your log-in information so we can further inspect the issue. Please copy the link of this topic so we can know who you are and what is your issue.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello crmnldan1729,

Unfortunately, there is no option for this. You will have to edit the theme core files in order to implement such a feature. You can use a do_shortcode function and use a visual composer single image element shortcode like so:
Add a text block element and place your image inside it. Use the settings for the block element to adjust size and other options: http://screencast.com/t/4tCoPuOs then enter classic mode and text mode to get the shortcode for the element: http://screencast.com/t/BEgP9Zgmn
Then you can use this code: $buffy .= do_shortcode('enter visual composer element here');
You have to place the code in the smartlist file corresponding to the smartlist you use:
http://screencast.com/t/ScY7NcJzeAhf .

This will make the text appear on the bottom of every slide.

The result you should see here: http://screencast.com/t/maQIoCfB4JQm

Hope this helps and let us know how it goes!

Thank you for the message!

Hi,

1) You can change the small modules with this code:
.td_module_mx10 .td-big-grid-meta h3{
font-size:20px!important
}

3) Try to change the settings here: http://screencast.com/t/3bnVkNBb3 and disable the animation altogether. The settings should work. If not, it could be your cache. Please clear cache for the seetings to apply.

4) The padding should have been even. Do you by any chance have any modifications to your css code? If not please try it without any plugins. Or it could be something on your homepage that creates the issue (it only hapens on your homepage) You can check it after you run the update script (sent it via email)

6)You can use this custom code to adjust the padding.
.sf-menu a.sf-with-ul {
padding-right: 18px!important;
}

7)I have tested the forum on my end but could not recreate the issue. Please try it without other plugins (disable all of them except visual composer and check again to rule out a plugin conflict.)

Thank you!

Hello,
These issues can come from your system status parameters. Please check your system status here: http://screencast.com/t/z9DGWDEmpKFR
You can follow this guide to increase the values: https://forum.tagdiv.com/system-status-parameters-guide/
These settings are important and must be increased (green status) as they are a theme requirement.
If the problem is still there after you get all the options green, you can also try it without any plugins. Disable all of them except visual composer and check your sidebar again.
I hope this helps.
Thank you!

Hello,
This maybe has something to do with your WP settings.
Please first try to disable all your plugins except visual composer and clear your cache. If the problem is still there, you need to check the system status settings and try to get all the options green: http://screencast.com/t/z9DGWDEmpKFR
You can follow this guide: System status parameters guide
These settings are part of the theme requirements and should be adjusted.
Let us know how it goes.
Thank you!

Hello,

Please disable all your plugins except visual composer, clear your cache and purge cdn files if you use it. This could be a plugin conflict so please let us know if the problem is still there afterwards.
As a note, the smart sidebar will not be removed from your homepage if it was added in visual composer on the row. If this is the case, you will need to remove this class from the row settings: http://screencast.com/t/uaxcHcEL.

Thank you!

Hello,
Please try to disable all plugins except visual composer and clear cache. This could be a plugin conflict (most of the times it is).
Let us know if you still have the problem afterwards.
Thank you!

Hello ocusmedia,

I’ve checked your website and I saw that you have some js.errors. Please try to disable all the active plugins except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and try again.

Thank you for the message!

Hello,
I tested this on my end but could not recreate it. All images get cropped to 696 pixels. Please try to dissable all plugins except visual composer, clear your cache and check your images again.
Let us know how it goes.
Thank you!

Hello nusagrunge,

I’ve checked your website and I saw that you have some problems. Please try to disable all the active plugins, except Visual Composer and install only the plugins that come bundled with our theme. If you are using the Photon plugin (Jetpack) please try to disable because does not work properly with our theme and we do not recommend it. Also, this is known to be a problematic plugin and you should find an alternative. I will recommend you to use a WP Smush, as you can see in our documentation, here: https://forum.tagdiv.com/how-to-make-the-site-faster/.

After this changes, if your problem is still there, please let us know.

Hope this helps!

Thank you for the message!

Hello,
This usually happens when there is a conflict with the theme js. Usually plugins cause this error. Some plugins might not work with our theme anymore (in the current version) even if they worked in version 4. Please try to disable all your plugins except visual composer and check your site again. (also clear cache)
Thank you!

Hello,
Is the image set in the theme panel now? as i cannot see it in the code as well. Please try to disable all your plugins except visual composer and check again to rule out a plugin conflict. If it does not fix the problem, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look and see why the image is not being displayed. Please also provide a link to this website.
Thank you.

Hello fergusga,

This usually happens because of lazy load animation which’s script conflicts with some of the installed plugins and also, your plugins might cause a conflict with this in the latest update. You can make a test…if you will disable all your plugins, except Visual Composer, of course, and activate the lazy load, this kind of issue should not appear on your side.

Thank you for your message!