Search Results for 'install'

Hi,

You can install any of the demos available – https://forum.tagdiv.com/demos_introduction/ – https://forum.tagdiv.com/demos_introduction/ and choose which header template you want for your site – https://forum.tagdiv.com/header-styles/ The demo’s come with predefined content (menu, categories, posts etc) but you can also create and use your own. More information about creating a menu here – https://forum.tagdiv.com/main-menu/ and also a guide to make a mega menu here – https://forum.tagdiv.com/mega-menu/

Thanks

Hi,

There is no need to activate Visual composer because it is pre-activated from the start, just ignore the activation messages – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Updates for all the theme’s plugins including Visual composer are provided along with the theme update. When a new version is available, just download the full theme package from themeforest – https://forum.tagdiv.com/whats-included/ then deactivate and delete the Visual composer plugin from theme panel and install the new one from the package. Your pages created with visual composer will still be there. But in case something goes wrong it is always recommended to have a backup – https://forum.tagdiv.com/how-to-update-the-theme-2/
The theme has a responsive design so it adapts to different device sizes. If the mobile theme is not activated then the same content of the desktop will be displayed on mobile. When you activate the mobile theme it will display a predefined layout on the homepage, with a top grid and latest articles and you can add content through the mobile editor. More information here – https://forum.tagdiv.com/the-mobile-theme/ You can use the browser inspector tool to see the site in mobile view – https://www.screencast.com/t/zdjQv4EZ

Thanks

Hello Liz,

Please ensure that you are using the latest version of the theme and also, make sure that you use the bundled version of Visual Composer which come with the theme packet. I have checked on my side and the Image Box Block is there -> https://www.screencast.com/t/qAbH2QNalNb Try to remove and install again the Visual Composer and check the results.

Thanks for the message!

Ce poti incerca sa faci este sa reinstalezi tema, sa renunti la orice customizare si sa folosesti doar plugin-urile testate cu tema: https://www.screencast.com/t/XdciYRsz
Oricare din aceste 3 plugin-uri pot fi cauza problemei tale: https://www.screencast.com/t/FoO1kc4j
Sau poate este install-ul de WP busit. Incearaca si pe o tema default sa vezi daca mai apare eroarea.
Ne poti contacta si pe email la contact@tagdiv.com si sa ne oferi un user si o parola sa investigam problema daca mai exista dupa passi de mai sus.

Multumesc.

Hello,

This is a common wordpress issue. Please follow this guide to fix this error: http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/
If all else fails, you can al;ways install the theme using FTP: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello,

I see you also use cloudflare so it could be a miss-configuration of the cache and cdn. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for cloudflare: https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello consafo,

Your PHP version it seems to be good. For more references about theme requirements, please consult here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Ensure that you are suing the latest version of the theme and also, make sure that you are using only the plugin version which comes bundled with the theme. To be safe, try to disable the Visual Composer version, delete it and install it again from Premium Plugin Area, like this -> https://www.screencast.com/t/ooOH3wezI Clear all your caches and check the results.

Thanks for the message!

Hello,

1. For increasing the page speed please use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

2. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and please disable any server side cache.

3. We did not test that tool and cannot provide any insight into this type of test. We suggest using google page speed and structure data. There are lots of tests online that provide very different results. We created our theme based on google;s resources as they are the most trust-worthy.

Thank you!

Hi,

I have inspected some of your posts but I do not see any problems regarding the post content – https://www.screencast.com/t/uwvWZgoPTgX – https://www.screencast.com/t/DZS0YYkQpP – https://www.screencast.com/t/ool19s7h If you still have issues, maybe it is an intermittent issue and could be caused by a recently installed plugin. You can try to disable all your plugins except Visual composer, clear your cache and check again. However you should consider updating to the latest version of the theme and it’s plugins, even if it proves to be difficult as I see you have a lot of customization that you will have to check for compatibility, because some modifications may not work with the latest update.

Thanks

Hello,

The demo-style.css is part of the theme demos. The css will be loaded only when the specific demo is installed. If you delete these files, and decide to install a demo, then the demo will have no more specific css. The demo will not work properly.

Thank you!

Hi,

The Visual composer editor plugin is required to be installed in order for your site to display properly, and have the possibility to create your pages using it’s features. Visual composer and other theme plugins are provided in the full theme package -https://forum.tagdiv.com/whats-included/ and updated along with the theme updates. The editor also comes pre-activated with a licence (just ignore the activation messages), so you will only need to install it using this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and use it according to this tutorial – https://forum.tagdiv.com/how-to-use-visual-composer/ Also you can find all of the theme’s documentation here – https://forum.tagdiv.com/newspaper-theme-documentation/
Regarding the post image try center-aligning the image – https://www.screencast.com/t/OyLgj5fjC – https://www.screencast.com/t/yKoQ079Z or adding just a line of space above and below the image – https://www.screencast.com/t/HOvcrbm1

Thanks

Hello joeville9ja,

First of all, please ensure that you are using the latest version of the theme and also, make sure that if you are using some untested plugins, all of these do not influence and interfere with your theme core files and cause this issue. To be safe, try to disable all of the untested plugins, leave just Visual Composer to be active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. After this, ensure that your system status parameters are according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello,

Please try it again as the server sometimes could get hung up on too many requests. Try it again at a different time as it’s just a temporary issue. If you still cannot install a demo, then contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.

Thank you!

Hello,

Unfortunately this is a wordpress issue not a theme issue. This happens with all themes not just our own. Please make sure wordpress is functional before applying the theme. This is not a theme related issue.
Please try to install the theme using FTP if wordpress cannot install the theme automatically: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello amurtes,

Please keep in mind that all of these above issues/errors do not happen on a fresh install, sorry! Please try to make a new fresh install from scratch on a new sub-domain, clear all your cache and install only the plugins that come bundled wit the theme packet and rule out any conflicting plugins. Make a new install with FTP method and check the results. You can test our demo to see that these errors do not occur -> https://demo.tagdiv.com/newsmag/

Thanks for your understanding!