Search Results for 'install'

Hello dirtymedia,

The visual composer activation message appears on all sites that use visual composer, not matter the theme or domain. In our case, you must ignore this message as the Visual Composer does not require activation when it’s provided in the theme package. The plugin authors cannot verify this though so they could not remove the message to this particular case. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
All the theme installing should have to be done via FTP because this is the surest and safe method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Thank you for your understanding!

Hello sasquatters,

The post title from your Rev Slider should link to the address post. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch to another sub-domain and check the results. Re-installing the theme should have to be done via FTP because this is the surest and safe method in this regard.

Thanks for the message!

Hello,

The tested and recommended plugin is wp super cache. Please use this guide to set it up: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello lpa_admin,

Please try to make a new clean install from scratch via FTP because this is the surest and safe method in this regard. Please follow the guide, like this -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello mjtieden,

Please try to make a new clean install from scratch via FTP because this is the surest and safe method in this regard. Follow this guide, here -> https://forum.tagdiv.com/install-via-ftp/ Install there only the Visual Composer which come bundled with the theme packet and check the results. It should working.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Sarah,

If you want to display posts of your homepage you should use the Blocks, according to our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/ Also, if you like our Demo, you should install it with content or without content and there you will see what type of Blocks are using, like this -> http://screencast.com/t/jQvyGnDlUn

Thanks for your understanding!

Hello,

Sorry but we do not have a customization department. Here is a little help. I assume you are referring to the homepage layout of the black demo. Please do as follows:
1. Install the black demo without content: http://screencast.com/t/usORxIMiC3n
2. Create a new page in the WP admin dashboard.
3. Access classic mode and text mode like so: http://screencast.com/t/nkpWAHGOnW
4. Paste all of the content from this link into your page in text mode: http://pastebin.com/gw71YSyi
5. Save the page and set it as your homepage

Now you will have the exact demo layout without installing the dummy content.

I hope this helps
Thank you!

Hi,

I’m very sorry for all inconveniences and I suggest to stop the discussion here on forum as we will to get anywhere. So please send us an email at contact@tagdiv.com and at least provide one of your sites where you have this problem and also provide how much details you can about your operating system, browser used(I suggest to try this on multiple browsers and if it is possible on another pc) and also the browsers extensions you have installed and active.
I understand that you cannot provide wp-admin access for your live sites, but what you say if you make a new install on a test site/subdomain and if the issue persist you provide access there. Please understand that we could not find any issues with the translation system and what I can tell you (like Bogdan stated above) is that it doesn’t work on ssl sites, this is the only problem but we will try to fix it also. I know that are many topics on the forum related to the translation system but I can assure you that we could not found any issues also for the users who provided wp access. We could load a language without any problems. When I have asked them about some details about the browser, extensions.. none provided an accurate answer so we can try to recreate this. So I ask you about this and maybe you can help us to find the cause of this issue. Please let us know via email at contact@tagdiv.com and also paste a link to this topic so we can identify you.

Thanks!

Hello drakeprg,

Please try to re-install your theme again via FTP because this is the surest and safe method in this regard. Before this, you should re-download the theme packet from Theme Forest. For more information about this way of installing the theme, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Please keep in mind that the theme is fully tested and until now we do not have any bad reports in this regard.
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hello,

the main thing to do in this situation is contact godaddy and have them disable the hosting cache and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ If you require ‘extra caching’ you can opt for a cdn server: https://forum.tagdiv.com/cloudflare-cdn/
Please use the theme recommended settings.

Thank you!