Search Results for 'install'

Hello TheRadhaKrishna,

Please ensure that you have correctly updated your theme to the latest version of it only via FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.
Also, if your problem is still there, please try to make a new clean install from scratch and install there the latest version of the theme and check the results and check how it behaves the theme with default settings.

Thanks for your understanding!

Hello Not Guilty,

Please ensure that you have correctly updated your theme to the latest version of it only via FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.

Thanks for your understanding!

Hello buczek,

I have checked your website and I saw that you are using a lot of untested plugins which could create this type of issue in the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.

Thanks for your understanding!

Hi,
Well that means something went wrong when updating. Please download your theme again from envato and use this method to install the theme properly. (delete your current theme files): https://forum.tagdiv.com/install-via-ftp/
Thank you!

Hello,

1)Try the code below and place it in Theme panel->custom CSS area.
The code is ->
.vc_tta.vc_general .vc_tta-tab {
display: inline-block;
}
The result -> http://screencast.com/t/pQGIuc4gnoj
2)Please notice that you will have to filter that block by the desired category, like this -> http://screencast.com/t/1ngh2i0a1z
3)Please notice that our News Magazine uses the Footer style 4 and you can choose this template from footer section in Theme panel, like this -> http://screencast.com/t/0ayd2AvYt5
Also, if you have no success with this customizations, please try to make an NEW-clean install from scratch, with the latest version of the theme (without any untested plugins) and try again to install the News Magazine demo clear all your caches and check the results.

Thanks for your understanding!

Hello lifestylemy,

Please ensure that you are using the latest version of it (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1). Also, please make sure that this type of problem does noot come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are suing the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

@all
Hello,

We have no reports of problems with visual composer if version 4.11.2 is installed. Please disable all your plugins except visual composer, clear cache and reset cdn files. If you use the mobile theme, check your page back-end again as there are 2 editors now, scroll down a bit to find visual composer as the mobile editor is at the top.
If you still have issues with this and if there is a problem we did not find yet, please send us an email at contact@tagdiv.com and provide wp-admin so we can login to inspect this issue. We need to see the error if we are to fix anything.

@sigurbjornsson you seem to have used visual composer from a very early version and created your page with that version. Some elements from VC were removed/marked as deprecated by the plugin author in the latest versions so you will have to re-create these elements. They are tabs, accordions etc. you can see what element you need to re-create in this list: http://screencast.com/t/EESnECyBl5

Thank you!

Hello drae,

Please notice that you will have to update the theme to the latest version of it (Newspaper 7.1.1) and then you will have to update the required plugins to the latest version of them ->Visual Composer 4.11.2 and Social Counter 4.1. In the past, was be a problem with our related articles and in the latest update, this would be resolved and now should working as properly. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks for your understanding!

Hi,
I have tested some of the youtube links that are not working on your site bu they seem to work properly upon embedding. This could be a plugin you recently installed that interferes with the embed process. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know if the issue is still there.
Thank you!