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centennia
tagDiv Member

I have the latest WordPress upgrade, 6.7.1 of the theme and version 4.11.2 of visual composer. I have no plugins because this is a local installation I use for testing purposes. Yet block 18 is now broken. And it doesn’t happen if I install the previous version of VC. Of course when I install the previous version of VC, all I see is circle turning!

This is how b-18 looks like: http://screencast.com/t/MrHrYGOo

Is this a bug?

AfriPost
Participant
#0

Hello everyone,
I few month ago, I noticed that the settings panel for social networking had changed. For example, the number of facebook likes disappeared. The twitter figure remained. When I re-visited the documentation page (ref social counter settings), I realised that the screenshots in the demonstration was different from what I have in the theme panel. For example, in the documentation, I have several places to fill just to get the Facebook settings in. In my theme panel, all I have to do is insert the Facebook ID.

I uninstalled and re-installed the social counter plugin (version 3.1), to no avail.
I am using Newspaper 6.1

Has anyone experienced this before? How did you sort it out?
I will appreciate you support.

Thanks!

fbakery
Participant
#0

Hello,

Maybe a week or two ago, I installed Newspaper and made some changes, including changing the sidebar on the index page, so it showed the most recent posts and some menus. I looked today and the sidebar had completely changed back to just a few links, no recent posts, etc. I made another little change in the admin area (I forget what) and it went back to how I had set it before.

Is this related to me not activating the theme yet? The reason I have not activated it is that I am not sure what my final domain name will be, and I am testing it out on a test domain I have that is not related. I don’t want my theme to shut off if I add it on another domain. I don’t really understand the activation, it’s not well explained, it seems like some kind of DRM which I don’t really like.

Cybi
tagDiv Member

Hello

I also have similar problem, the logo does not show correctly and its more to the right and tagline text not correctly placed.. I guess the freelancer is having difficulty to place logo and tagline how I want.
Preferable, I would like to have it in the middle. The blog was actually installed and customized by a freelancer. I was told, they could not move to the center, or else it will distort the codes or what ever..
My site url is.. http://faithessential.com

I don’t know if I’m allowed to post this here..
Can I get an audit support, for admin area if everything is done correctly. I had already two different freelancer working on the blog and they encountered difficulty working on the theme..

  • This reply was modified 10 years by Cybi.
alphaifel
Participant
#0

Hi,

My website is http://www.sumrej.com
I just install your Demo and I found a problem in mobile version. The menu and search button not show icon but it working fine.

Can you help me fix this please.

Thank you

Catalin
tagDiv Staff

Hello marcadefabrica,

Please ensure that you do not have any untested plugin which interact with the theme and Visual Composer to create this issue. Try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After these changes, if your problem is still there and if you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thank you for the message!

eronat
tagDiv Member

Hi Catalin,

Thanks for your and your team’s kind support. We solve it very close to your suggestion.
The way in localhost to update The WordPress Version is;
1- Update the theme Newspaper6 to the last version like (https://forum.tagdiv.com/topic/how-to-update-visual-composer-2/) here.
2- Uninstall the Visual Composer and delete it.
3- Update the WordPress Version to 4.5
4- Update it as your suggestion on this(http://screencast.com/t/DwZN21u0VR)
it is working!…

Thanks again…

Catalin
tagDiv Staff

Hello eronat,

Please ensure that you have followed all the steps for installing the Visual Composer. Also, please try to make a fresh install of the theme and then only install the visual composer version that comes with the theme. Please remove any other version from the plugins section (disable and remove) and then install it from here: http://screencast.com/t/DwZN21u0VR Also, you can try to make a new install from scratch, follow this steps and then check if you will get this error.
Please let us know if you still have problems afterward and let us know when you have the theme active so we can inspect your website.

Hope this helps and let us know how it goes!

Thank you!

brasilnaitalia
tagDiv Member

Thanks. It works!
I uninstalled visual composer and installed it again. 🙂

Bogdan B.
tagDiv Staff

Hi,
Technically there are no other changes in the new update besides the new versions of the plugins. Visual composer and revolution slider. If you download the package and just install the new plugins versions, you will have the latest version. It will not say you have it but there is no other change involved.
If you want to update properly though, please follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

lukmin
Participant
#0

Hi there, After updating plugins, and WordPress disappeared images (thumbnails). How to fix it? I tried to regenerate the thumbnails and make reinstall WP. Unfortunately, it did not help My site: http://www.poloniawuk.co.uk/

Andrei L.
tagDiv Member

Hi

The message appear because the old folder wasn’t deleted. Login in your account using a ftp client, navigate at your-wp-install/wp-content/plugins and delete js-composer folder. After this step you should be able to update the plugin from your dashboard.
Before making any changes make sure you do a full backup to your current wp-install and the database also: https://codex.wordpress.org/WordPress_Backups

Thanks!

Catalin
tagDiv Staff

Hello aimeimei,

It happens due you have not Visual Composer installed. Please try to install this plugin from your plugins area, like this -> http://screencast.com/t/isCDH1QrY

Thank you for the message!

t2e
Participant
#0

Visual composer on my Newspaper 6 theme is not working.
I have uninstalled and reinstalled the plugin again and again. it is till nor working.
IT JUST KEEPS ROLLING. When it stops, I dont have access to use the Back end editor. When switched to classic mode,
I see the visual and Text side of WordPress. But the VC does not work in backend mode.
I have switched to WP default theme twentysixteen, but the problem is still there.

brasilnaitalia
tagDiv Member

I had the same problem after updating to the latest version of wordpress.

I had also installed the new version of Newspaper, 6.7.. but nothing. I can only edit my pages manually.

So I’ll wait for an update, ok?

Let me know if there’s any news about this.

anyway, Newspaper is always the best theme ever!

centennia
tagDiv Member

But I have the latest WordPress upgrade, theme and also VC. I actually upgraded everything two days ago. I have no plugins because this is a local installation I use for testing purposes. Yet block 18 is broken. And it doesn’t happen if I install the previous version of VC. Of course when I install the previous version of VC, all I see is circle turning!

This is how b-18 looks like: http://screencast.com/t/MrHrYGOo

travisnw
tagDiv Member

How much does SumoMe affect things like page requests and render blocking? I have it installed and just ran a Website Grader test. The site got a really high grade except for these two things and the lack of an SSL certificate.

travisnw
Participant
#0

I updated the Newspaper theme and followed your instructions for deleting the old VC and installing and activating the new version. When I look at VC in the plugins list it shows activated. Plus, It seems to be working great. But, I have a message at the top of my Dashboard asking if I want to activate my copy of VC. Do I need to do this? Or am I supposed to ignore it since I get VC through Tagdiv?

This is the message: “Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.”

deneys
Participant
#0

This is the first time I am working with WordPress and the Newspaper theme.

I have been unable to get anywhere with trying to install / setup Slider Revolution.
I am so lost and frustrated!!!
Is “create gallery link” part of the Slider revolution that the theme comes packaged with?
https://forum.tagdiv.com/gallery-2/
No create gallery link on my media page

Please help me to get a gallery working.
My site: http://www.newshorn.co.za

Thanks
Deneys

CUSPMag
tagDiv Member

Thank you, When I add it, wordpress says

Destination folder already exists.

Plugin install failed.

Not sure what I am doing wrong here.

RWBest
tagDiv Member

I re-installed the theme and the visual composer yesterday. I don;t have any other plugins and I have cleared my cache and I’m still not seeing any images on my post.

Catalin
tagDiv Staff

Hello Sylvester77,

As a quick workaround, please try to use the following code to fix your issue. Please the code below and place it in Theme panel->Custom CSS Area.

The code is ->

.td-pb-span12 .td-slide-on-2-columns .td-slide-galery-figure {
width: 100%;
}

The result you should see here -> http://screencast.com/t/qMgjNbzMq

I suspect your problem that was caused by your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thank you for the message!

Catalin
tagDiv Staff

Hello benjoHH,

Please ensure that you have correctly installed the Visual Composer and also, make sure that you have the latest version of this. Please set your Visual Composer, according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Also, please check your system status and try to increase all the parameters, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Please try to disable all plugins except visual composer, clear cache and reset CDN files if you use it.

Hope this helps and let us know how it goes!

Thanks.

Bogdan B.
tagDiv Staff

The new version of revolution slider is 5.2.4.1 and can be installed from this folder: http://screencast.com/t/AzbR8N8R4Z
Thanks.

Bogdan B.
tagDiv Staff

Hi,
If you bought the theme a year ago and did not update since, then you will have to reinstall the theme as the patch will not work. If you have newspaper 6, then your settings will be kept, but if you have newspaper 4 then it will be a bit more tricky. If you have version 4 please follow this topic: https://forum.tagdiv.com/topic/updating-theme-from-4-3/
Hope this helps.
Thank you!

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