- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
I manually installed plugins from the package. Thank you very much.
Hi,
Please install the plugins from here: http://screencast.com/t/db9rj2ky1 and remove any version you already have installed beforehand. if they still will not work, then please try to upload the plugins via ftp as Chris suggested. They can be found in the main newspaper package: http://screencast.com/t/nJ9HoFit9tsX
Let us know how it goes.
Thank you!
Hello Erve
Please ensure that you have right followed the steps to add the logo for your footer section. Also, if you use untested plugins, ensure that these does not affect this functionality. Disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard, please provide your website URL so I can further inspect this problem is still there.
Thank you for the message!
Hello Ermir,
I have checked your website and saw that your Facebook counter does not work as properly. Also, I noticed that you do not have the latest update of Visual Composer. -> http://screencast.com/t/4PEo5Sf0z Please try to update this plugin (latest version is 4.11) and see how it work after these changes.
For more information about Visual Composer updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also, you can follow the below guide for an accurate setting ->>
1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Thanks for your answer, but I think that’s not the problem. I have no problems installing any other plugin. The error I get is the following:
The extension does not have a valid header.
PD: Sorry, the text is manually translate from Spanish, I do not know the exact translation.
Hello Namizitcha,
I have checked your website and I saw that you use a lot of untested plugins -> http://screencast.com/t/8VCzP80yUC Please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I saw your second menu but I cannot recreate this layout. Please try without plugins and check after if your problem is still there. Also, if you have some additional customizations that affect your menu that could cause this issue please try to disable and strat to set it your menu according to our documentation here -> https://forum.tagdiv.com/main-menu/
Hope this helps!
Thank you for the message!
how can i make the featured images appear full width?
i installed the thumbnail upscale and regenerated the thumbnails but there were no changes.
Thank you however your reply results in the following questions
On Oct 21, 2015 at 10:25 am Support wrote: The theme doesn’t control the og: meta data, you will have to use a plugin for this. We recommend Seo by Yoast as it is tested and we use it also on our demo. Just install it and activate meta data – http://screencast.com/t/H9O9TGSP20o
We also have this guide in documentation – https://forum.tagdiv.com/facebook-share/
So this means this is the plugin you recommend to solve the issue of removing categories from appearing on social media shares. I mentioned that I installed your recommended plugin, however I still see the categories appearing on social media shares. Since this is the plugin you recommend for the theme, can you please simply show me where I have the option for categories to display, or not to display, on social media shares within this plugin you have tested and approve of? Nothing in any of the links provided explains how to do this. It is really a simple question I am asking.
Thank you for your time and help.
Hi Team,
I just want to ask (With the use of theme settings) if its possible to add a link on every category template BG?
Or is it possible to have a BG ad just for a certain categories?
(For other option) We do have WP AD PRO AD SYSTEM plugin installed, they do have BG AD feature, but I’m not so sure how I can specify a code to just show in a certain categories?
Thanks!
Hi, I’ve purchased my second license for your theme and with the first website all was good. Now, with my second website I have problem installing the premium recommended plugins. When I try to install tagdiv social counter or Slider Revolution, after WordPress throws me the error “Authorization Required”.
What can I do?
thanks
The blocks were already implemented from the Default newspaper setting and I cannot see step by step how to get to block setting and edit the titles that were chosen randomly by Newspaper. How do I go about it. Also, since I installed this theme and activated it, I realised that pages and especially images take a long time to load. So pages cannot load fast and block names can not be changed. How can you please help? Thank you. The screen shot could not show much.
Hi
Usually the theme should make the thumbs automatically, without manually regenerating being required. I am not sure why this happens on your side but you can try to deactivate all plugins except Visual Composer, clear all caches then test this again.
Also you can try to make a new local install on your computer, with the latest version of WordPress, the current version of the theme available on themeforest, V 2.3.5, Visual Composer plugin and and check if the problem is still there.
Thanks!
Hi Catalin,
OK, thanks again. Then the problem has to be on my side. I will check that and come back, if it is not solved by checking installation and update-status.
Thanks!
Sebastian
Hello Sebastien,
Please ensure that you have correctly installed the Visual Composer for your side. Try to update the plugin to the latest version 4.11 and check it again. I have tested on my side and this option is valid.
Thank you for the message!
Hello Chucho,
Usually, these kinds of errors appear when you use untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Most likely, your untested plugins interfere with our theme and could create js errors. Please try my advice and see if your problem is still there. After this, try to install your untested plugins one by one and find the culprit and then try to replace it with another one with this functionality (this is the alternative).
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
I have just purchased the theme and have installed visual composer plugin. When I tried to get a license for Visual Composer plugin, it says NO LICENSES FOUND
So your theme doesn’t contains required license? Even for required plugins for your theme? Or I need to take additional steps to get a license for it?
Hi
This usually happens because of lazy load animation which’s script conflict with one of your installed plugins. Try to deactivate the animation from theme panel > template settings: http://screencast.com/t/Ri3mqSr9 clear all caches and test again. Also you can try to deactivate all plugins except Visual Composer and check if the problem is still there.
To be able to clear the cache memory first you need to install cache plugin. If you’re not using a cache plugin this step is no longer necessary, but in case you want to use one we recommend Wp Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let me know how it goes.
Thanks!
Hello,
Please follow every step in this tutorial:
1) Please make sure you have the latest theme version: 6.7 If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.
3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.
Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue.
Thank you!
I am pulling my hair out with this thing. Everything is installed properly and activated.
I am trying to use vs to create a 2/3 wide column for a video and 1/3 wide for a lead form. Somehow this thing is forcing full width on everything wrapping my form to the next line. I tried multiple other layouts with same results.
Its like Vs is forced full width on EVERYTHING, even though the text in the general template settings says that if VS is used it will override it. What am I missing?
thanks
Roger
Hello,
Unable to get our Facebook social counter to move from 0 (currently over 3K likes).
We’ve disabled plugins, cleared cache, re-enabled plugins – still at 0.
Editing the social counter from VC (v4.11); the “Get Access Token” worked find and updated – still at 0.
Fresh install on a dev server.
Anything else we’re missing?
Thanks!
Hi Andrei,
I have figured out the problem with the search icon. It is because of CDN.
Im using keyCDN and whenever I installed a plugin and activate the CDN, the icons are missing.
Can you please provide a solution to this? I need CDN to run site faster.
Thanks.
Hello ondesyn,
What version of the theme are you using? The woo commerce file is no longer present in the current version as it’s been divided into single-product and archive product. Please make sure you have the latest theme installed https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure your woo commerce plugin is up to date.
Hope this helps and let us know how it goes!
Thank you!
Hi
There could be a problem with receiving data from our server. Try to uninstall the demo then install it again. Check if during install process appear any errors like this one Ajax error. Cannot connect to server If this is please check this topic for more details about this error: https://forum.tagdiv.com/topic/error-when-installing-demos-2/
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello jkellerer,
I have checked your website and I saw the difference between your Likes on Facebook. Also, I have noticed that you are using an older Version of Visual Composer (V.4.9.2) Please try to update it to the latest version v4.11, clear all cache and check after if your problem is still there. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache again and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible which your untested plugins to interfere with our theme and Social Counter and from this to appear this errors.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
Theme’s ad system is tested and works fine on Google Chrome. Also I’ve checked your site on Chrome and the header ad is displayed fine: http://screencast.com/t/sEq6O0262m
Please make sure that you don’t have any ad-blocker software installed on Chrome, clear all caches including browser’s cache then test again.
Let me know how it goes.
Thanks!
