Search Results for 'install'

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

Thank you!

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option

I hope this helps.

Thank you!

Hello,

Unfortunately, these two plugins have not been tested with the theme, thus we have no idea where the issue could originate.
Perhaps it would be preferable to contact the plugin authors; perhaps they are aware of the issue and have resolved it, which is why it worked after reinstallation.

Thank you!

Hello,

Yes, why not? Please let us know what issues you’re having with our theme.
First of all please make sure that the installation process was done correctly -> https://forum.tagdiv.com/install-via-wordpress/, that the requirements were set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and that the problem is not caused by a plugin conflict.
Also, please provide as much information about the issues as possible, including a video or screenshots, so that we can assist you properly.

Thank you!

Hi,

Please deactivate/delete/ install and activate all tagDiv plugins and check if this file still missing.
Also, if you have optimization plugins, please disable them as well as the other extra plugins during the tagDiv plugins reinstallation process.

Thank you!

Hello,

Please try to deactivate, delete and reinstall the tagDiv Cloud Library.
Also, please let me know if you added the element post comments in the post -> https://i.imgur.com/TPcNyjp.pngeditor, if yes, then please delete it.

Thank you!

Hello @mediamiu!

Why you should reinstall them? They are not updating once with the theme?

Thank you!

Hello,

First of all, it is not recommended to auto-update any theme or plugin, as there is a possibility that it may cause certain problems with the functionality of the website. Also, it is always advisable to make a backup to all files and databases before updating -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://wordpress.org/support/article/updating-wordpress/
It looks like the tagDiv plugins can’t be installed, like tagDiv Composer and tagDiv Cloud Library, so please check and activated the plugins.
There are also situations where the update does not work properly (due to certain extra plugins that are active, certain restrictions, and server settings), so, please deactivated all extra plugins (if you have WordFence, you need to use the WordFence Assistant to remove it).

Thank you!

Hello,

If you have installed a Pro prebuilt Website, you can hide the author name from the block with tagDiv Composer => https://www.screencast.com/t/wEdPdPyp2ChA , edit the page and select the block you want to edit and in the tab called “Layout” you can hide the author => https://www.screencast.com/t/fjrVaQm5IX the same for comments.
You can remove the Single Post Author Box using Edit with tagDiv Composer with a right-click you can delete => https://i.imgur.com/BnhhxVh.png , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg the same for comments.

Thank you!

Hello!

Please re-install the Cloud Library plugin!
Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results!

Thank you!

Hello,

Please make sure you have the Revolution Slider activated -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ -> https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Thank you!

Hello!

If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

Thank you!

Hello,

Please try to reset the key and activate again the website -> https://i.imgur.com/6MOhNZo.png and try after to install a demo.

Thank you!

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

Thank you!