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Hello!
This is an issue due to your cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
I installed it manually on my second site, for the first time. Image isn`t shown.
Hello!
Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
If this not help, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thank you!
Hello!
If your settings are missing, then please make sure you have Standard pack plugin installed and active and try to restore a backup from Theme panel -> Import/Export and please do not press “Reset”.
Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Hope that helps you!
Thank you!
Hi,
I use Hardypress for almost all my WordPress work because nearly all my clients do not require the functionality of a “live” WordPress installation. Hardypress is really fast and, most importantly, very secure without needing ongoing maintenance.
The only issue is that I am not able to change the Memory Limit, Execution Time and Max Values.
The values are
Memory 40mb
Execution time 30
Max Values 1000
My question is this…IF TagDiv Newspaper is only being used by Admin to build, create and edit pages and posts but the actual published site is served as Static HTML files, are there any issues that I am likely to experience with these values?
Thanks!
Many thanks for your kind help.
However my site still has HTTP error. Please check my site again.
If the problem still exists, I would like to reinstall demo site. Please let me know how to backup the existing articles and move to new site.
In addition, I would like to copy an existing article and reuse it to add a new article without making an article from blank page. Please let me know how I can copy an existing article.
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello!
This is an issue due to your cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!
Thank you!
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
First of all, please make sure you have the plugins also up to date. Example:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Hope that helps you!
Thank you!
Hello,
My Footer is not showing me any option to customize the copyright. Even after I installed a footer template from Cloud Library, it wasn’t showing any option.
Please see the screenshot here: https://gyazo.com/73c768b47924502a64f0718aeea1ada0
Thank you.
Hello!
This is an issue due to your cache plugin. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/. Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!
Thank you!
Hello!
1. From Theme panel -> Mobile Theme, check this option :https://www.screencast.com/t/DiI2eBnPqXB , but the design is looking pretty similar. For more information, you can check our documentation:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
2. You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that you can not edit it with TagDiv Composer.
Let me explain you which options you have:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.
Thank you!
Hello!
First of all, please make sure you have the plugins also up to date. Example:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Here is an article about how to fix this problem: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
Hi,
Please make sure that tagdiv Standard Pack plugin is active on your site. If it isn’t, please install and activate it – https://www.screencast.com/t/1PdrYUK4kE
Also please let me know what update method you have used? I’ve tested the autoupdate method and all the tagdiv plugins I’ve had active, were updated and activated properly.
If the issue persist please send an email at contact@tagdiv.com and provide wp-admin and Cpanel/FTP access so we can take a closer look. Also paste a link to this topic so we can easily identify you.
Thanks!
Hi,
Please make sure that tagdiv Standard Pack plugin is active on your site. If it isn’t, please install and activate it – https://www.screencast.com/t/1PdrYUK4kE
Also please let me know what update method you have used? I’ve tested the autoupdate method and all the tagdiv plugins I’ve had active, were updated and activated properly.
If the issue persist please send an email at contact@tagdiv.com and provide wp-admin and Cpanel/FTP access so we can take a closer look. Also paste a link to this topic so we can easily identify you.
Thanks!
Hi guys,
I have installed the TagDivShop plugin and I am looking at the default product page now.
To me it looks quite ok, the only thing I wanted to change is a background color / font color of a certain element. It’s a black bar with a black text on it.
Please take a look at the picture and advise me how can I do this? The composer does not work with default theme.
Piotr
Newspaper plugins get deleted by them self. Not to be found in \plugins directory. Pages and posts are there, but pages are cluttered with script. It has happened 6 times now in less than a year.
Everything setup-related is ok.
Error log do not report anything. No updates has been performed.
What i have to do is re-install plugins and things are OK.
Headers and footers are missing after re-install as well as thumbnails.
Still this is bit annoying. I am travelling a lot and this is cumbersome to fix on slow networks.
Is there any reason for this? Has others reported this? Cant find anything when searching.
My blog: https://www.inditravel.org on Bluehost
I got an error similar to yours after upgrading to 11.1 . My editor didn’t appear anymore, there was just a white screen (which appeared after a warning that I couldn’t read because it was too fast).
My solution was to install the classic editor plugin. Here it worked and now I can publish again.
Hi good morning
I am having a big issue with my page; your help is much appreciated.
We are a news agency based in Aruba and we recently purchased your them because the feel and look mach’s all of our needs. Unfortunately on Sunday afternoon the page started having issues out of nowhere.
https://www.noticiaimpactoaruba.com/
ISSUE first came to be on Sunday 25 July 2021 in the afternoon:
My home page is not updating correctly, whenever I change something or ad a new post it does not show across all devices and if I try to post the article link on my facebook it does not work, the facebook page is unable to pull the main image of the post or the title.
The only way that the page is updated and my Posts are shown across all devices and the link works on facebook, is That I Have to clear wordpress cache, and I have to do so each time I change something or ad a new Post.
The Solutions that I have tried to fix this issue:
1) Cleared the cache from all my devices Desktops, Laptops and mobiles. ( this does not fix the problem)
2) Cleared the cache in the wordpress admin many times over.
(The problem is fixed but as soon as I change something or ad a new post the page does not update.)
3) Updated the theme to your new version 11.2 ( this does not fix the problem)
4) Updated the plugins. ( this does not fix the problem)
5) Uninstalled and deleted the non essential plugins, I only left your tagdiv plugins installed. ( this does not fix the problem)
6) I even tried to restore my page to an earlier time loosing many Posts in the process in the hopes that this fixed the issue but to no avail.
7) I contact my Hosting provider GoDaddy I have talked with 5 different tech support people since Monday 26 2021 and from their side they have cleared the cache and have done everything to fix the problem from their side but the problem persist, they concluded that the theme or plugins within the theme might be the issue or that the theme is not compatible with the New version WordPress 5.8
We really hope that you guys can help us fix this issue or make an update to the theme.
We really appreciate all the help and you guys can give us, we are counting on you.
Best Regards
Noticia Impacto
https://www.noticiaimpactoaruba.com/
urgent!!!
after installing version 11.2 the site started giving problems, it looks bad and for some articles the error wp_booster error comes out, how can I solve? thank you
Hi,
There was no problem from their side. See when I install the tagDiv cloud library and tagDiv other plugin that is when this issue occur. When I disable them there is not the 2 canonical issue. What should I do?
Thank you
The newspaper theme had no meaning back then. You’re the one saying add everything to the plugin, you’re the one saying don’t install the plugin. I wish you were clear on this. Let’s act accordingly.
Hello!
Images can be added only with urls, if you use a software or upload them somewhere else.
But the explanation is very well and I think I understood, You are seeing the mobile theme but stretched, something similar: https://www.screencast.com/t/sXPbAx4FesXj
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello! I am unable to access the AMP settings from the dashboard. Although the AMP plugin is installed and activated, I cannot see any AMP option on the dashboard. It used to show before. But it now has completely vanished. I did not install any other plugin that could have triggered this issue. Kindly help look into the issue.
