Search Results for 'install'

Hi stephanwhelan, so you are using the mobile theme with amp as in our guide -> https://forum.tagdiv.com/the-mobile-theme/ -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ and the mobile page is made using only mobile editor and you still have this problem. If is so, I can make two suggestions: 1. please disable and delete all tagDiv plugin and reinstall theme from > newspaper > plugins and 2. make a test only with the theme plugins.
If the problem still persist, we can take a look at this problem on email.
let me know the results!

Hi,
I just checked your website and you are using the mobile theme plugin -> https://i.imgur.com/LmMthQA.png
Please allow me to inform you about all mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!

Hi pavel@earnware.com, usually all the code and settings that you set in theme panel are saved in theme panel, therefore the more there are, the size will be bigger. If you can make a test on subdomain, please install a pro demo, and disable the tagDiv Standard pack and check the database size, after that enable the standard pack and install a standard templates and check again.
Thank you!

Hello,

Usually, when this is happening, it is from an object cache that can be from a plugin that you have installed or from your host. Please check this and if you can not find it, just make a test using only theme plugins and see if the problem persists.

Thank you!

Hi,
I have one suggestion, please disable and delete all tagDiv plugin that you have and reinstall them from Newspaper > plugins, in this way if there were some problems during the plugins install will be solved.
Also is possible that this problem to be only when you check a post that is id draft (when you preview a post from draft), please make a test and see if this is the case.
Let me know the results!

Hi jayaaditya,
The mobile and amp version is different because you are using the mobile theme plugin layout, also you are using the amp redirect for mobiles -> https://i.imgur.com/NBRvZgu.png
First, I want to make sure that I was able to inform you of all details about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
The amp plugin has for the moment support only with mobile theme plugin.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.

Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!

Hi Joophil,
I just made some tests on my install and for me the text is display correctly, when I set it on italic, this is display only as italic https://i.imgur.com/rBlMoUG.jpg
Please check to see if this problem is not caused by an extra plugins or code that you are using, also make sure that you clear all cache.
Let me know the results!

Hi Teresa,
Please try the follow steps, disable all plugins that you have, and delete all tagDiv plugins, after that go in Newsmag> plugins and reinstall the plugins from there, after that there should be no problems.
Also make sure that all theme requirements are set as in our guide from here https://forum.tagdiv.com/requirements-for-newspaper/
Please let me know the results!

Hello,

Please note that Newspaper Theme has not been tested on a multisite, but I saw a lot of users use the theme on multisite and work well, also, we cannot provide support for this, sorry!
The Envato license specifies that each item can be used on a single end product – https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/faq
If you use it on subdomains that are a part of your product or wp multisite, you could use the same license.
Also, I found those articles that I hope help you
-> https://multilingualpress.org/docs/how-to-install-wordpress-multisite/ -> https://www.screencast.com/t/rg2TL4li
-> https://pagely.com/blog/wordpress-multisite/
-> https://www.wpbeginner.com/wp-tutorials/how-to-install-and-setup-wordpress-multisite-network/
-> https://www.hostgator.com/help/article/how-to-change-a-wordpress-multisite-primary-domain
-> https://wordpress.stackexchange.com/questions/327424/how-do-i-change-the-multisite-url
-> https://forum.tagdiv.com/topic/theme-activation-in-multisite/

Hope this helps you!

Thank you!

Hello!

Please make sure you have Mobile Theme and AMP plugin installed and active.
For more information, you can check our documentation:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check once again carefully in order to find the problem there!
Also, please check if this code is missing from your htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!