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Calin
tagDiv Staff

Hi,

Did you made some changes in theme files ?
Please deactivate and delete tagDiv Cloud Library, after that install it from here -> https://i.imgur.com/t8z2K01.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Please do not replay multiple times in topic, will only delay the time until you get the answer, we answer in topics from oldest to newest.


@fatih-2
you can use tagDiv Composer and the Big Grid Flex elements or slide element or the revolution Slider.
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/


@soham24
please try to install/update the plugins one by one from here -> https://i.imgur.com/s7BJQEF.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

thenews24goaweb
tagDiv Member

I have installed default pro version of theme and imported Technews header from the cloud.. everything was working fine. Its was sticky. But when i changed the header by importing other cloud themes after that its not showing sticky header in mobile version. Kindly help to ressolve this. When editing with td composer, while scrolling down in movile version its instead of showing sticky header its shows Empty Column. I tried deleting wordpress and reinstalling but this still exixt. Are you storing our template design in your server data ? How can this happen suddenly!

Vlad S
tagDiv Staff

Hello !

As long as the migration is being done properly there should be no issue. We also recommend you to delete and reinstall the tagDiv Composer plugin after moving the website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please follow our documentation regarding Theme installation https://forum.tagdiv.com/install-via-wordpress/ and plugins installation: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

divyansh7770
tagDiv Member

I had no problem installing the plugin. I explained in my video that it has been installed and it needs an activation code every time I attempt to use it.

Don’t tell me that bundled plugins don’t require an activation code, because in my case it does. Thank you.

thenews24goaweb
Participant
#0

I have installed default pro version of theme and imported Technews header from the cloud.. everything was working fine. Its was sticky. But when i changed the header by importing other cloud themes after that its not showing sticky header in mobile version. Kindly help to ressolve this. When editing with td composer, while scrolling down in movile version its instead of showing sticky header its shows Empty Column. I tried deleting wordpress and reinstalling but this still exixt. Are you storing our template design in your server data ? How can this happen suddenly!

dktricks15
Participant
#0

(rodhi) before using newspaper them. i had used free theme that time my site speed 90+ in google. i am so sad now my site speed under 80 i also used amp but i don’t understand why my site speed down. i am using cloud hosting i have a another site (sadshayariimage) there is free theme no amp install but site speed 90+ in google. plz help me

JustDisney
tagDiv Member

I followed all the requirements when installing this theme last year. Nothing has changed. Let me know when you want access to the site so it can be fixed. I extended my support license a couple days ago.

Sent an email with credentials.

Vlad S
tagDiv Staff

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
If the problem persist, let me know the settings you’ve made for WP Super Cache and the plugins you are using.

Thank you!

gpm79
tagDiv Member

They are the same plugins that I had installed before the update when everything worked.

Calin
tagDiv Staff

Hi,

Please try to install/update the plugins one by one from here -> https://i.imgur.com/s7BJQEF.png

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please take a look at our documentation here regarding the Revolution slider plugin: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you !

itmentor38
Participant
#0

when i shared a post on Facebook from website there top of the shared post on facebook post link shows like https://kanekhusi.com/%e0%a4%a7%e0%a4%be%e0%a4%a6%e0%a4%bf%e0%a4%82%e0%a4%97%e0%a4%95%e0% i think there should be first link thene catagories/ page id , how to fix this i have already installed and setup yoast sco plugin also please help

Twolle
Participant
#0

Hi suppport,

How do I translate the word “on” in the comment widget?

I have installed Loco Translate, but cannot do it this way around.
Also the translation in the Theme panel doesn’t help me.

https://servicenews.dk/wp-content/uploads/2020/04/Translate-on-Nyheder-fra-servicebranchen-ServiceNews.png

Website: https://servicenews.dk/servicebranchen/rengoering/erhvervsrengoering/erhvervsrengoering-i-syddanmark/

Thanks 🙂

/Twolle

omrsnyz
Participant
#0

I get an error even though I install the plugins

i installed the plugins many times but i get the error

https://prnt.sc/sif60m

Equapio
tagDiv Member

I also couldn’t access the cloud library and got the error message “Empty response received from server.” I used the time machine and installed 10.3.2 again and it works again. Please let me know when i can update it to the latest version without this issue.

soham24
tagDiv Member

Install premium plugins

tagDiv Composer

Failed

soham24
tagDiv Member

Start with the Newspaper Theme
Access the premium features and create your awesome website. To start, easily Install and Activate the following tagDiv plugins with a single click.

tagDiv Composer
Failed

tagDiv Standard Pack
Failed

FietsersbondHZ
Participant
#0

Hi,
I have installed the bbpress plugin, created a page called “forums” and added the shortcode [bbp-forum-index] and a forum displays when I view the page.
The problem I have is that it’s not clear what steps to take to make my page look like this: https://demo.tagdiv.com/newspaper_tech/forums/, so just forum on the left and a sidebar on the right with forum related topics.
I have added the shortcode to the text field but what is next? Should I select a template under page attributes and then click tagdiv composer? If I click tagdivcomposer I get the message that the page was not created by tagdivcomposer and an error: “Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue.”
Any advice on how to properly set the layup up? Thanks.

paypt
Participant
#0

Hi,

My site has a download manager plugin installed (https://wordpress.org/plugins/download-manager/) and the posts created using this feature are differently published under the directory of this plugin, not in defaule wordpress post section.

The problem I am facing is, the posts created under download manager plugin do not have a sidebar and it doe snot show any edit template option where this can be edited.

Kindly suggest solution.

hoster
Participant
#0

After installing the new ‘London News’ demo with content, we are unable to edit it in tagdiv composer. The following error pops up: “Errors at columns elements: 1(models) : 4(dom). The model does not match the content Current state has involved an issue.
System status shows all values are OK, and disabling security plugins has no effect. On a similar post we found your answer to include adding <IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule> to the .htaccess file, however this causes a server error. Do you have any other suggestions please?

More errors… This is a WordPress report. (Translated via Google).

From: WordPress <wordpress@impactotic.co>
Sent: Saturday, May 16, 2020, 20:11
To: soporte@bitness.co
Subject: [ICT Impact] Your site is experiencing a technical problem

Hello!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and alerts you via this automated email.

In this case, WordPress encountered an error with one of your plugins, tagDiv Composer.

First, visit your website (https://impactotic.co/) and check if there are any visible problems. Next, visit the page where the error was detected (https://impactotic.co/wp-admin/plugin-install.php?tab=plugin-information&plugin=user-submitted-posts&amp;) and check for any visible problems .

Please contact your web hosting provider for help with in-depth investigation of this problem.

If your site seems broken and you can’t access your desktop normally, WordPress now has a special “recovery mode”. This allows you to safely access your desktop and investigate further.

https://impactotic.co/wp-login.php?action=enter_recovery_mode&rm_token=mFeJY3MfXwDPrH6Fbrv4S0&rm_key=6W5S0nDDBLfKrboJQhWbT3

To keep your site secure, this link will expire in 1 day. However, don’t worry about this: you will receive a new link via email if the error occurs again after it expires.

When seeking help for this issue, you may be asked for the following information:
WordPress version 5.4.1
Current topic: Newspaper (version 10.3.3)
Current plugin: tagDiv Composer (version 2.6 | built on 06.05.2020 14:38)
PHP version 7.4.6

Error details
==================
An E_ERROR type error occurred on line 2102 of the file /home/admin/web/impactotic.co/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php. Error message: Out of memory (allocated 57147392) (tried to allocate 40960 bytes)

Acuicultor
Participant
#0

Hi. I know you are used to get topics with this error, I checked all the requierements here: https://forum.tagdiv.com/requirements-for-newspaper/ and I fullfill all the requierements.

I was trying to put an image in a single image element on the home. But I get that error.

Also in the post entries all the page is destroyed, the sidebars doesn’t appear and when I scroll it appears nowhere near where its supposed to be.

I made a install from scratch, just in case I did something wrong. http://elacuicultor.com/index.php/2020/05/16/tottenham-keeps-bruno-fernandes-under-the-eye/

bullten
Participant
#0

Hello,

I am getting error on freshly installed theme on wordpress when using TD Composer

Errors at columns elements: 1(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

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