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Catalin
tagDiv Staff

Hello,

Page speed is a very personal implementation for each specific host in particular. I can provide you with a handful of guides to help you on your quest for faster loading speeds:

please use these guides:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
We also recommend this Cloudflare configuration
https://forum.tagdiv.com/cloudflare-cdn/

For Speed Booster you can disable the compatibility check like so:

https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Lately, Google Page Speed Insight seems to change the layout and is not always reliable.

Thank you for your understanding!

maxim
tagDiv Member

I had a template version 8.5. All was good. I did not update the template for a long time and immediately installed version 9.5. And the load on the site has grown 2 times. I found version 8.7.2 and installed it. But it did not help me. Look at the screenshot: http://joxi.ru/Y2Lk1E6u7E1EVm

TRIMKapital
Participant
#0

Hi,

After last update (9.5) I am not able to access tagDiv Composer (there is a blank screen in any browser). I have no interest in trying to find out where the problem is, so I would simply like to roll back to previous version. I have bought Newspaper theme through Envato and I am not able to access the older installation file. Any way to get the previous installion version? Thanks

jh009
tagDiv Member

This is what happened: I’ve installed and activated the latest mobile theme plugin, which was released on February 6, 2019. But the main theme is Version 9.2.2, not 9.5.

While I downloaded the latest theme version to my computer hard drive on February 6th, it hasn’t been updated yet on WordPress. How do I update it? I mean, the method for theme update isn’t as convenient as plugins’. As you know, installed plugins can be updated with just one click on WordPress.

So, need I reinstall and activate the theme whenever its update is released?

Catalin
tagDiv Staff

Hi,

For the beginning, please ensure that you are using the latest version of the theme installed via FTP way, update all of the required plugins, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there and if you still can not use TD Composer, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, you can provide more details about this problem, with some useful screens and CPanel access for more further investigations.

Thanks for your understnading!

saifulindo
tagDiv Member

I haven’t got a fast handling, if I uninstall themes, then I reactivate the license, whether it will cause activation failure

Calin
tagDiv Staff

Hi,

This problem is happen form a plugin, usually cache plugin, if you are not using WP Super Cache , please deactivate the plugin, install the recommend one ( https://www.screencast.com/t/EIRBhRXv ) ,clear all cache and see if this is happen again.
If the problem is still there please deactivate all non theme plugins and clear all cache and try again.
We recommend to use only the wpbakery plugin provide with our theme, because this version is tested and is working properly.

Thank you for your understanding!

Calin
tagDiv Staff

Hi Toval,

How it says you need to install the Cryptocurrency Price Ticker Widget here is what you need to do -> https://www.screencast.com/t/ufiiI5kd -> https://www.screencast.com/t/b6hIS9X62a
-> https://www.screencast.com/t/jJ05fPj3jEV
set the shortcode for crypto in column tex ere it says Please install the Cryptocurrency Price Ticker Widget” , click edit Content https://www.screencast.com/t/j2d4i6aXZX
-> https://www.screencast.com/t/Ct4FbpjV3v

Thank you!

DKF
Participant
#0

Hi there,
I installed the Mobile Theme plugin and it works fine! Speed is now a lot better.
There’s only one thing: the top posts on my homepage and category page are not displayed well. There’s an opacity layer halfway. So the upper part is darker. What goes wrong? Is there a way to adjust the css? Where can I find the css file for mobile? Can you give a hint?
Thanks!
https://www.wandelingen.info

Catalin
tagDiv Staff

Hi,

I have checked your website and I saw that your Footer is distorted, sorry! Also, I check your console and I saw that you are using some untested plugins which might interact with the theme core files and causes a lot of unknown issues. Please try to disable all of them, make sure if you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Also, if the problem is still there, please try to switch to a default theme and check if the footer is okay. If not and if the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thank for your understanding!

Catalin
tagDiv Staff

Hi,

First of all, please ensure that you are using the latest version of the theme. If not, please update it via FTP way according to our guide from here -> https://forum.tagdiv.com/install-via-ftp/ From the Social Networks, you will affect the Social Icons which appears on the Top and Footer section from your website, like this -> https://www.screencast.com/t/ku6an6qYg Also, if you will check this section, you will find the Linkedin icon, like this -> https://www.screencast.com/t/wr5f617cBbqO Also, regarding Sharing functionality, if you will check the Post Settings -> Sharing section, you will see the Linkedin button from here -> https://www.screencast.com/t/Y5Rag5Krj7

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

That short-code comes from a plugin, and that plugin is not install with the demo, you need to install it manually, the plugin is Revolution Slider v5, here is our documentation how to install it -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you for your understanding!

mwhouston
Participant
#0

Hi Team,
Firstly, loving the Newspaper theme and forum – awesome work!

Secondly, please ignore my ignorance if this is something simple I have overlooked but I haven’t found anything in the forums and I still can’t get it to work.

At the moment I am running the mobile theme as well as the desktop version and both are looking good. However, I have recently needed to focus on the speed of the website and as per the recommendations have installed WP Super Cache.

I followed the instructions provided to set up WP Super Cache for Newspaper and on the desktop there are no issues.

However, on the mobile version whenever I add a new post, the posts do not appear in a timely fashion e.g. 6+ hours.

On the desktop version, it is fine posts are updated automatically.

Just wondering what I may have overlooked and how I can fix this.

Cheers,

Matt

Toval
tagDiv Member

Hi
Please how did you add the Crypto price ticker where it says – “Please install the Cryptocurrency Price Ticker Widget” I can’t find the widget in the widget area.

Can you please give a step by step guide.
Thank you

virjik
tagDiv Member

Hi! i have the same problem . when i add an element it keeps showing the loading circle and i cant do anything . Did you solve the problem?
I have all theme requirement checked.
i have the latest version of theme installed.

  • This reply was modified 7 years by virjik.
danielpaulchristie
tagDiv Member

Calin: That’s what I was looking for so I can have it set up and customize it! I had set up a page and tried to link it, but I didn’t realize I needed to do it under “cloud templates.” Thanks!

Edward: That explains why things changed! I installed the Yoast plugin not too long ago and you were right that the author archives were disabled. I’ve changed that now. Thanks so much!

Daniel

dragoerny
tagDiv Member

Hi.

It has been some time but I have looked at this and tried to make a multisite installation.

As I see it my primary goal was to show all the post in different themes for different url. Multisite requires you to create posts on each site, they are not shared over all sites.

Is this correct ?

Lada
Participant
#0

Hello. Please explain the reason for the appearance in the user part of the template Newspaper demos
Baby Blog here is this entry [rev_slider alias= “blog_baby”] under the container header. As far as I understand, there should be a slider in this place, but this entry appeared when installing the theme instead of the slider.

Calin
tagDiv Staff

Hi,

I check this problem on my install and for me is working -> https://www.screencast.com/t/CKl4WwifB
Please provide some more details, some screenshots or a link were I can inspect this problem with the search.

Thank you.

Calin
tagDiv Staff

Hi,

1) Yes, the Newspaper 9.5 it is compatible with WPML.

Updating from newspaper 4 is no longer considered an update. It will be exactly like switching to a new theme. There have been so many changes since then that the current version is practical a new theme compared to newspaper 4. You can simply delete the old theme and install newspaper 9 just as a new theme and re-create your pages and widgets.

Thank you for your understanding!

aditya58singh
tagDiv Member

SSO query has already resolved… can you tell me the second point

I have installed Mobile theme also so that it can load faster in slow internet… but in Test My Site Google is showing 4 sec which is slow..

Gave some recommendation also… https://prnt.sc/mq9hnm

Calin
tagDiv Staff

Hi,

You can not install the mobile theme because you already have a file with that name in theme files.
Please delete the plugin from …/wp-content/plugins/td-mobile-plugin ( host file ), and install it again ( you’ll find it here https://www.screencast.com/t/Va2eHHA7T ).
This should resolve your problem.

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.

Yes will be update until the last version.
If you want to update the theme please make first a full backup to your website.
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you for your understanding!

amazone
Participant
#0

Hi guys,

I am new here. Just purchased newspaper. I have a problem when trying to install the plugin.

There are 2 plugins that cause this messages.
1. tagDiv Cloud Library
2. Revolution Slider 5

everytime i try to install one of them. The webpages error. This page isn’t working error http 5000

Thank you

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