Search Results for 'install'

@nimish1995 Not updating the follower count can be caused by caching. If you made the necessary modifications as mentioned in the provided topic there should be no problem.

Try clearing all caching installed or server provided, purge CDN files as well if used. Then check if the displayed data is accurate.

You can use multiple counters if you want, configure each one as needed. There are also styles to choose from
– https://forum.tagdiv.com/social-counter-styles-on-newspaper/

Hello aditya58singh,

I have checked your website but it seems your website does not have AMP installed, sorry! I cannot recreate any issues. Please be more specific and provide more details with some useful screenshots of the problem so I will be able to provide a more accurate response.

Thanks for the message!

Hello charlenetoronto,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, increase system status parameters, purge CDN files if you are using the Cloudflare and check the results. If the problem is still there, you should make a new clean install from scratch to another subdomain for testing and check the results.

Thanks for the message!

Hello Ritukant,

I suggest you reinstall the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files if you are using the Cloudflare, increased system status parameters and check the results. Very important is to check your requirements for the theme to be compatible with this guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

Please check the theme requirements first
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources as mentioned in the guide. Then try to install a demo again. Additionally you could try deactivating all other plugins except theme plugins before attempting to install a demo. Let us know if there is still a problem.

Thanks

Hi,

The theme can be activated on a testing domain, there will be no problem doing so. According to Envato license terms, the theme license can be used on a single final product (website)
– https://themeforest.net/licenses/standard
So a testing environment or local private install will not be a violation of the terms.

Thanks

Hi,

That would happen if you built your posts with Visual composer, this was always not recommended to be done in our theme
– https://forum.tagdiv.com/how-to-use-visual-composer/
When the tagDiv composer is active it will cause issues with posts built with Visual composer. A solution would be to deactivate the tagDiv composer (it will activate automatically when the theme is updated or installed).

Thanks

HI,

Be sure to increase the max upload size parameter, this will affect the upload capability of WordPress. The theme file is around 10MB
– https://www.screencast.com/t/CwoHIgHbtM
Upload this file only not the whole theme package. These are the theme install guides
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
The FTP method is the most recommended install method in general. If you use a local development environment you could simply paste the theme file in the WordPress themes folder, then activate it.

Thanks

Hi,

That delay could be caused by a missing image that is trying to load
– https://www.screencast.com/t/h73dXcbmW
The image was set when installing the demo, please try and remove/replace the images found here
– https://www.screencast.com/t/nj4NUzfnuOk8
Then check in the browser inspector console if there is still a 404 mentioning the image, and also if the main issue is solved.

Thanks

Hi,

The title length will be according to the limit you set either in theme panel for the module the big grid uses
– https://www.screencast.com/t/FnnehtQlEM
Or in the grid settings while editing the page
– https://www.screencast.com/t/D29srw87yY
From what I can see the title font properties in the big grid are not as in the demo, after installing it. You could simply set the ones you want in the style tab of the grid
– https://www.screencast.com/t/Tgxhak9Kw6W

Thanks

Hello municipiobb,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder incorrect way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hello videomaker,

Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Use only such a page builder to create your pages. Use only TD Composer to be active and disable the Visual COmposer if it was enabled to rule out any conflicts. Provide some useful screenshots if the problem is still there and also, you can provide your website URL for further investigations.

Thanks for your understanding!

Hi,

That was quite an older version, much has changed from version 7.7. That issue could be caused by the tagDiv composer being active along WPBakery page builder. In similar cases deactivating the tagDiv composer fixed the problem. The tagDiv composer will be activated by default as you install/update the theme. Try deactivating it and check the results.

Thanks

Hello andrepado,

Please notice that functionality was tested on my site and the Featured image will be displayed when a post is sharing on Linkedin, as you can see here -> https://www.screencast.com/t/1tAqttMblt5k Try to make a new clean install from scratch to another sub-domain for testing, clear all the caches and check the results.

Thanks.

Hello architecture,

I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of problems with the theme. Also, I saw that you have some js errors through your console which can affect the whole website functionalities. If the problem is still there after you have made these changes, you should try making a new clean install to another subdomain for testing and check the results.

Thanks for your understanding!

Hi,

From what I can see there is no problem on mobile, the same content from desktop is displayed. Maybe you have previously installed and activated the mobile theme plugin. Note that when this plugin is active page content built with the composer will not be shown. Mobile page content has to be entered through the mobile editor
– https://forum.tagdiv.com/the-mobile-theme/
The mobile theme would be useful when you want to display a different and much lighter version of the website on mobile. This plugin is also optional, you can simply not install it. The main theme is responsive without it, plus the same content from desktop will be shown on mobile.

If you have a different problem it would be useful if you could mention some more details about it, we will try to help you.

Thanks

Hello DLND,

It seems to be strange what you mean, sorry! Notice that the post should have to be only in the certain categories in which it was added. Please make sure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, if the problem is still there, try this behavior with a default theme and check the results. Notice that’s a default WordPress functionality.

Thanks for your understanding!