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Hi,
Everything should work properly with any version of the theme.
Please try as a test to deactivate all other plugins except the ones included in the theme package, and clear any caching installed.
Check any custom code you might be using in the theme panel, or in the theme files. Switch to the main theme if you use a child theme, as this might be outdated and needs adjustments.
Maybe you can provide some examples of what exactly is not working so we can understand better and try to help you.
Thanks
Hello nomoretechno,
You should install it via FTP way because this is the surest method in this case. Notice that we recommend doing a full backup to your database for each theme update.
Hope this helps!
Thanks for the message!
Hi,
Not the Visual composer, deactivate the tagDiv composer
– https://www.screencast.com/t/Kz2T5yWu1
Having both editors active can cause some issue in some cases. If you used Visual composer for posts and pages, deactivating the tagDiv composer will make everything display like before. Clear any caching installed after disabling it.
If after deactivating it you still have problems, then maybe something else is responsible. Please provide a link to your website so we can inspect it, in that case.
Thanks
Hi,
I see that you are using an older version of Visual composer, try updating it to the latest version provided in the theme package
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then clear any caching installed, and check if the error is gone. The best way to update the theme is by FTP, you could try to reinstall the theme by that method as a last resort
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks
I have a site and it worked great but something happened with the mobile version,
when I inspect on a desktop and make it “mobile” it looks great but when I actually open on mobile it is almost like no theme is installed
I installed a fresh install, i try to update the “save settings”
The install does not save, it just keeps trying to save, the icon does not come off nor does it save information
Please help!
Hi Simon,
I have tried everything you have suggest. I have disabled all plugins and no change to mobile. It crashes. Have left all plugin disabled and lowered the PHP version from 7.1 to 7.0 to 5.6 and still crashes mobile. Have made sure that cloudflare and all serve side cash is empty and dumped and mobile still crashed. Made sure all CCS/HTML.Java codes were removed from “Custom Code” section and still crashes. Installed a fresh new version of Version 4.0, still chrashed.
Activated Tagdiv composer and mobile works fine 100%. (No, have not changed any page format in Tagdiv Composer which could cause page to fail). Now I have a working Mobile and Desktop with Tagdiv Composer but this plugin will not work well with a good amount of Visual Composer addons which is what some of us bought and developed our pages around.
Unless you have other guidance or assistance, can you kindly send me an email link to the previous Version prior to 4.0 update. Think it was 3.3.1. This one worked fine last I checked.
Thanks
hi, its my first time installing newspaper8 on my wordpress and am failing to find a way of using tagdiv composer to edit the page. how do i go about this?
> can someone help me with installing Google Analytics?
Oh and if it’s possible, can someone help me with installing Google Analytics? I’m kinda stuck. Thanks again!
Hello,
1) I’m trying to make my first post but I don’t see the default editor. The Theme is up to date.
Screen shot: https://www.dropbox.com/s/bex1wjtjx42pp3y/1.jpg?dl=0
2) Also why is that the I have to re-activate the theme every time I install a new update?
3) I also get this message in the plugins page regarding Visual Composer. How do I fix this?
‘There is a new version of WPBakery Visual Composer available. View version 5.2.1 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your Visual Composer.’
Thanks
Neevin
install newspaper 8? Can this not be done within wordpress?
I went from newspaper 4 to 6 and that caused all sorts of problem.
do you offer an upgrade sevrice?
Hello nomoretechno
Please update the theme to the latest theme version via FTP way and install only the plugins that come bundled with the theme core files and check the results. Should work as expected. Most likely, you have removed the Visual cOmposer and when you re-install it again, you have installed the 5.2 version of it which was not tested with the theme and that’s why you have had this error. Now, the theme is fully compatible with this version and that’s why you should update it. Clear all the caches and check the results.
Thanks for the message!
this might be obvious to some but it is driving me mad. Since installing the Newspaper Demo ( health and fitness) I seem to have the demo instagram feed on my page and I can’t get rid of it. I chose to install without content but this will not go – please help !!
Hello Edragon,
You should install only the plugins which come bundled with the latest theme core files, clear all the caches and check the results.
Thanks.
Hi,
After investigating there seems to be a problem with the new theme update. The theme package has been updated as of this moment, please download it again and install it and everything should work properly regarding the mobile theme. We are very sorry for any inconvenience created by this issue.
Thank you!
Hello, thanks for answered me.
Speedbooster is active and working, but in my homepage only.
I have only allowed plugins installed
I have only 2 css blocking the test:
https://www.tuvisaamericana.com/wp-content/themes/Newspaper/style.css?ver=8.1
https://fonts.googleapis.com/css?family=Work+Sans:400,600|Open+Sans:300italic,400,400italic,600,600italic,700|Roboto:300,400,400italic,500,500italic,700,900,600&ver=8.1
When I follow this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/, the page don’t show me those CSSs.
Hi,
That can be caused by plugins as well, or theme customization maybe. First try to deactivate all plugins except the ones provided with the theme, and clear any caching installed again. Then check the results.
It is recommended to use this caching plugin with this configuration
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Maybe try and contact the server hosting and have them analyze the logs and check what exactly is causing the loading speed problem, or even crashing.
Thanks
Hi,
First step would be to deactivate all plugins as a test, except the plugins provided with the theme (use the latest versions). Check any code you might have entered in the theme panel, or added to the theme files directly.
If you use a child theme, switch to the main theme and check the results.
As a last resort you can reinstall the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Thanks
Hi,
That is an unusual issue you are having. The mobile theme has nothing to do with the tagDiv composer. The composer is not required in order for the mobile theme to work properly. Something else is likely to cause this problem. At the moment this is how the website looks on mobile
– http://prntscr.com/g3u5n7
This is not caused by the theme, only plugins, custom code inserted in the theme panel or added to the theme files could cause results like this. Or a child theme with modifications that you might be using.
That’s why the first suggestion is to deactivate all other non-theme plugins, to possibly spot the one that is causing this.
You could try a theme reinstall by FTP as a last resort
– https://forum.tagdiv.com/install-via-ftp/
Make no modifications to the theme, and activate only default plugins.
Thanks
Oh, and more: in the fixed post on this form you warn us not to update VC to 5.2 and to remain at 5.1 using the plugin we usually find in the theme package until next update.
Yesterday it has arrived an update from ThemeForest and the JS VC inside the package IS the 5.2 (I have installed it on a test site), but the post is still warning on 5.2.
So could you be clear on what we should do?
Hi, I accidently unistalled visual composer and when I reinstalled it, all the tagdiv elements are missing. The website still works, but when I go to edit the homepage, before I saw bg slider box etc which I could edit. Now I just see code.
any ideas?
thanks
Hello umoetteumoh01,
It’s strange what you mean. Most likely, this errors is only by your side, sorry! Try to make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files, clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Is the same thing with all other newspaper plugins? You need to delete them manually one by one and then upload and install them again one by one?
Hello stylishmanmag,
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Unfortunately, our theme does not have any such an option that allows you to do this, sorry!
You should try finding such a plugin which has this functionality and check how it will work with it.
Clear all the caches and check the results.
Thanks for your understanding!
