Search Results for 'install'

Hello ptrcktn,

First of all, please ensure that you are using the latest theme version and then, ensure that your system status parameters are according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello barnisayz,

I suggest you make a new clean install from scratch via FTP way with the latest theme version and check the results. Use exclusively the plugins which come bundled with the theme core files.

Thanks.

Hi,

There are two types of licenses currently available. The regular license and the extended license. More information here
– https://themeforest.net/licenses/terms/regular
– https://themeforest.net/licenses/terms/extended
The Envato policy allows to use a theme only on one install. You can however use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed
– http://www.screencast.com/t/NqzloVgyUJB

Thanks

Hello barnisayz,

Make sure that your theme has been correctly installed and also, check your system status to be according to our documentation. These steps have been given into other topics. Try them and check the results.

Thanks for the message!

Hello Techmodar,

I suppose that you are not correctly installed the theme and that’s why you bring these errors, sorry! I suggest you making a new clean install from scratch via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ clear all the caches and check the results.

Thanks for your understanding!

Hi,

The images seem to be displaying just fine at the moment, on the whole website
– https://www.screencast.com/t/bwnZ3CFdU
Almost at all times problems involving the images are caused by plugins. What you can do if this should happen again, is to check if this is the case by deactivating all the plugins except the ones provided with the theme. Then clear any caching installed, and see if the issue is fixed. After that it should be a matter of identifying the one responsible.

Thanks

Hello,

The best way to get eh page to look exactly like a demo is to simply install the demo from here: https://forum.tagdiv.com/installing-demos/
We do not recommend editing the dummy data and using it as your own though as dummy data gets removed if you change demos or unistall the demo.

We recommend actually creating the page from scratch using our new page builder. Please check this video to see how easy it is to create a new page: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hi,

It should display for the elements you select from the theme panel, once it is uploaded. I have downloaded the same font you mention and uploaded it
– https://www.screencast.com/t/3OlxZSH1ht8
Then is have set it for the post content for example
– https://www.screencast.com/t/42DqAw6ic
The result is that the post content is now using that font
– https://www.screencast.com/t/39edhk9oHSjd
And the font is loaded by the theme
– https://www.screencast.com/t/Cltze1qS
Maybe you are not setting the font for the elements you want it to appear. It could be as well that you have caching, try clearing any installed cache.

Thanks

Hello thebootguy,

If you have recently made a new fresh install via FTP way, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

That option is not coming from the theme. It could be added there by a plugin that you might have installed. Please check if that is the case, by deactivating all your plugins except the ones included in the theme package, and clear any caching installed.

Thanks

Hi,

Try testing without any other plugins active, except the ones provided with the theme maybe identify what exactly is causing the loading problem.
You can follow this guide to further improve page loading speed
– https://forum.tagdiv.com/how-to-make-the-site-faster/
And install a caching plugin
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
There are also many page speed tutorials in this matter here on the forum that you can follow.

Thanks

Hello Ugo,

I recommend you to do a new clean install from scratch via FTP way to another sub-domain without any untested plugins which might interact with the theme core files and causes this unknowns issues. Please notice that error does not exist in our theme files and this behavior will not happen if it will be correctly used.

Hope this helps!

Thanks for your understanding!

Hello disneylandparisinfo,

Unfortunately, I try to access your website and I cannot do this because it seems to be in maintenance mode -> https://www.screencast.com/t/ajgaO8GpA Please ensure that you have right installed the latest theme version of the theme via FTP way because this is the surest way in this regard and also, check the plugins used to be our recommended and make sure to be updated. Also, if you are using some untested plugins, please remove all of them, leave just our plugins and rule out any conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hi,

You probably have to remove the ads from the theme panel sections, and use only the plugin to insert them through it. I don’t know exactly what must be done, but the plugin must have some installation information that you can follow.

Thanks