Search Results for 'cache'

Hi

I am not sure why this happened but you can try to deactivate all plugins clear all caches then try to update the theme and Visual Composer again as it is indicated in our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If you use child theme deactivate it during the update process.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

I’ve checked French translation with V 3.1 of Newsmag theme and works fine on my end: http://screencast.com/t/ucLGrXmQgjVi
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also try to contact your host provider and ask him if gd-library it’s enabled on your server.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

HI

Please make sure that the ad-code is correct, also try to deactivate all plugins except Visual Composer, clear all caches then test again. If the problem persist check browser’s console while you’re saving the settings. If the settings cannot be saved there shroud be an 403 or 404 error which refers at admin-ajax.php file.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Do you mean that changes made in theme panel are not applied on front end? This could be a cache issue so try to make some changes which involve custom css, change a color or a a font, clear all caches then test again.
Let me know how it goes and if you still can’r manage to solve this please provide more details about this issue and also your site url so i can have a closer look.

Thanks!

HI

Current theme’s version available on themeforest is V 7.3 so try to download the theme again and install it according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also trey to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also make sure that you update Visual Composer at V 4.12 which is included in theme’s path: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks!

Hi

I am not sure why this happens on your site but you can try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Thanks!

HI

A) Yes indeed our theme removes the front-end part of Visual Composer’s page-builder because it’s not working properly with theme’s blocks. We also added 25 new blocks which works only with our theme. We don’t recommend any third-party plugins or additional ad-ons for our theme. The theme is tested and work fine only with Visual Composer plugin which is included in the path available o themeoforest. You can try additional software if you want but we can’t support it and also we can’t say how will work with Newspaper.
B) The theme is tested and search page works fine with any module used, including module 17. I am not sure why the page breaks on your site but you can try to deactivate all plugins, except Visual Composer, clear all caches then test again. If the problem persist please provide your site url so we can have a closer look.
C) We need site url for further investigations.
D) Try this css in theme panel > custom code > custom css:

.td-social-google, .td-social-pinterest {
display: none!important;
}

E) The theme uses default wp implementation for authors and there is no option which allows you to add multiple authors for a post. You can try a plugin with similar functionality but we didn’t made any tests in this regard and I can’t make any recommendation.
F) You can set a primary category for each post, primary category will be displayed on modules and blocks if is set: http://screencast.com/t/7KmMi5qqKCd
G) Yes you can filter posts by multiple categories using this field from block settings: http://screencast.com/t/bsMWXZCAUUYh For more details in this regard please check this link: https://forum.tagdiv.com/block-settings-tutorial/

Hope this helps.
Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then teat the site again. Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi,

I checked my version – it’s 3.1 , Im running only visual composer and social counter. Deactivated the counter – cleared cache from browser and tested. Unfortunately, I faced the same error.

Also, please note – I have this problem only in the day time (GMT +5:30)
Towards the night if I use the slid block with the same settings – the site works fine. Its only when I wake up the following day I realise the images are all on the home page instead of a slide. This is the 2nd morning its happened.

Hi

I’ve tried to access your site using several mobile devices but each time I get redirected to google.com http://screencast.com/t/Gwvk0fy9pV Try to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also check the .htaccess file for any redirect rules and remove them.

Let us know how it goes.
Thanks!

Hi

Please make sure that you’re using V 4.12 of Visual Composer plugin, this version is included in current theme’s path available on themeforest, deactivate all plugins except VC, clear all caches then test again.

Thanks!

HI

1. Please make sure that you’re using V 3.1 of Newsmag theme, this version is available on themeforest at the moment, also try to deactivate all plugins except Visual Compressor, clear all caches then test the site again.

2. Please provide your site url so I can have a closer look and get back to you with a solution.
Thanks!

Hi

I am not sure why this happens on your site and also I can’t duplicate the issue on my end. Try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Try to download theme again from themeforest and install it in your wordpress, clear all caches then test again.
Also make sure that you delete the current version of mobile theme plugin and install the new one included in theme’s path.

Let me know how it goes.
Thanks!

I already cleared my cache and am not using a CDN system. Are there any other options?

Hi

Try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!

Hi,

i have the same problem. I’ve configured the plugin according the documentation and clear all caches but nothing happen. The facebook counter shows always 0 Fans. Twitter works and shows the correct number of follower.

HI

I’ve checked the solution indicated by @Bogdan and it works fine. Please make sure that you added the parameter like here: http://screencast.com/t/CSGcbqLF clear all caches then test again.

@zconsulting you can remove related videos like from youtube embed like here: http://screencast.com/t/bCqNdyv6V
Thanks!