Search Results for 'composer'

Results from the Forum
Bogdan B.
tagDiv Staff

Hello,

You seem to use the latest articles feature of wordpress, not a static page on your homepage. In this case you can select the module used for the template from here: https://www.screencast.com/t/cY9mIhG9y6dr
If you want to build a custom page using visual composer and set it as a homepage, please follow this guide: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

PS. Your mega menu is broken as it was not created properly. Please check this forum topic: https://forum.tagdiv.com/topic/megan-menues/

Catalin
tagDiv Staff

Hello tilakmarg,

Ensure that you are using the latest theme version and if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. The bbPress plugins are compatible with the theme and should work as properly. Probably, you untested plugins might affect this functionality. Try to switch to a default theme and check the results.

Thanks for your understanding!

SW1988
tagDiv Member

Hi,

Thank you for the extensive explanation.
I got it for the most part running now, exept the side bar is gone now.

I got the page template now up at : page builder + page title

How do i get the side bar back 🙂 ?

EDIT:
In this image i see you recreate a sidebar in visual composer. Is that the way to get the sidebar back ?

https://forum.tagdiv.com/wp-content/uploads/2016/06/Block-setting-pencil2.png

  • This reply was modified 9 years by SW1988.
Simion C.
tagDiv Staff

Hi,

Try disabling all your plugins except Visual composer, clear any caching installed and then try again. If this does not fix the issue try deactivating and deleting the editor then reinstall it from the theme package.
After trying these suggestions with no favorable result, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Maybe we can spot why this happens, preventing you from using the Visual composer editor.
Also provide specific details about this problem and a link to this topic, so we can identify you.

Thanks

Bogdan B.
tagDiv Staff

Hi,

You are receiving support from the tagDiv staff as well, do not worry :). The support is here present and accounted for. We answer every message from oldest to newest. We usually respond in 24h tops except for the weekend but this depends on the amount of messages we have. If there are lots and lots of requests the answer can come a bit late because we did not manage to respond to everyone up to your topic. Having lots of replies back and forth also influences the response as the topic gets fresher on each reply.
Now for the matter at hand. If the export and import of the theme settings does not work properly, it probably means one of the 2 processes is not working properly. Most likely the import.
This can be caused by plugin conflicts, memory allocation, hosting file permissions or a number of different causes that can prevent the theme from importing settings.

1) please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
2) Please increase memory allocation by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
3) Please check file permissions and specific hosting permissions: https://codex.wordpress.org/Changing_File_Permissions

I hope this helps.

Thank you!

chart
Participant
#0

Hi there,
I would like to use Contact Form 7 plugin in my site.
Is there any tutorial and/or demo where I could see how to do this? Any CSS’s styles to be shown as the theme?
I’ve inserted in my home page a Contact Form module using visual composer and it shows with no css formatting/styling at all.
Thanks!

Bogdan B.
tagDiv Staff

Hi,

You should ignore the message. This is mentioned here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The bundled version of the plugin does not have an activation code and you cannot update it automatically through wordpress.

Thanks.

Catalin
tagDiv Staff

Hello pascalvieille,

First of all, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. The smart sidebar is a too sensible feature and if your have some untested plugins, the functionality of it might be damaged, sorry! After this, if your problem is still there, please provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

That is not supposed to happen. This could be the result of some problematic plugins, you could try to disable all of them, except Visual composer and the mobile theme plugin if you are using it, clear any caching installed then test again. Also check any custom code that you might have entered in theme panel, added directly to the theme files or modifications through a child theme.
These kind of issues are usually caused by plugins or modifications to the theme. If you already tried the suggestions mentioned above, please provide a link to your website so we can take a look.

Thanks

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Akhmatovich
Participant
#0

How to activated Visual Composer?
My site showing this alert “Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.”

euw
Participant
#0

Hi,

we’re getting a javascript error on our custom built homepage (we created our own page and designed it with Visual Composer). The error is following: “Uncaught TypeError: Cannot read property ‘top’ of undefined at wp-content-themes-Newspaper-js-tagdiv_theme.min-7.8.1.js:278”. This error is visible through a browser console like the one in the Chrome Dev Tools.

To find the source of the error I disabled all plugins except Visual Composer, WooCommerce and WooCommerce Memberships. Unfortunally I cannot disable the Woocommerce Plugins since that makes our frontend crash and not load properly.

The error can easily come from one of our customisation. I just wanted to ask, if you have any idea where this error could come from.

I also found a quick fix for this problem, you just need to check, if the object contains any elements with:

if (cur_item_ref.length) {
cur_item_ref.content_top = cur_item_ref.content_jquery_obj.offset().top;
}

and also for the second one:

if (cur_item_ref.length) {
cur_item_ref.sidebar_top = cur_item_ref.sidebar_jquery_obj.offset().top;
}

Maybe this helps someone with the same issue or you could even consider to add this to the script for compatibility reasons?

Thanks in advance

Bogdan B.
tagDiv Staff

Hello,

We know you have been our client for a long period of time, but you may be using plugins that can become incompatible at any point if they are not on the recommended list, or you could have a custom modification that is no longer compatible with the theme code.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This depends on the page template you use. If you use the default page template the title and breadcrumbs will be removed when using visual composer. Please switch to the page builder + page title to show the title and breadcrumbs on your pages: https://forum.tagdiv.com/page-templates-2/

Thank you!

SW1988
Participant
#0

Hi There,

I want to edit my static homepage in a way that i can control how my post are being presented.

I’ll first explain how i would like it and then i will show what i am trying to do to get this.
If there is another way (maybe easier) to achieve this please tell me.

I want my homepage just like it is right now. With the slider above and the sidebar on the right.
http://www.serinawilliams.nl/blog this is how it looks right now
The only thing I want to change is the ” latest posts ”

As you can see in this screenshot (from another website), the first post is large with the other posts being small.
http://prnt.sc/f3ydtt
I want that.

I tried adding a block to the visual composer just after the slider, but this will give me this result.
http://prnt.sc/f3ykd7
The original lay out is being pushed down

plus I can’t find a block that does what I want. One big post and the rest small.

Can somebody help me with this?

Bogdan B.
tagDiv Staff

OK, This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If you still have issues with it afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but the mobile theme homepage cannot be edited. It is a predefined template that does not use visual composer so you cannot add block elements. sorry. If you need to have block elements on your mobile site, you will have to disable the mobile theme plugin as the theme is already responsive without the plugin. The mobile theme plugin adds more speed but limits the theme to standard templates without the use of visual composer.

Thank you!

PCMSRL
tagDiv Member

Sorry, my explanation wasn’t clear.
I’m talking about breadcrumbs in our website page not in the google results page.
This image shows a simple standard wordpress page, no Visual Composer. Indeed there are breadcrumbs.
PAGE WITH BREADCRUMBS
The image below otherwise shows a page made with visual composer and no breadcrumbs.
Page with no breadcrumbs

We need breadcrumbs in page, so what we need to do.
In the theme panel every option for breadcrumbs is turned on.
Yesterday we provide you user information for our website, can you check it? Thank you

Catalin
tagDiv Staff

Hello ryan_lipton,

I have inspected your source page of your website and I saw that you are using a lot of untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet. -> https://www.screencast.com/t/vqDEeoCYvj Notice that we cannot provide theme support if you are using these untested plugins. Try to make a new sub-domain with a fresh install where you should install only the default theme and check the homepage post module and see how it will work or not. This element has been tested with the theme and seems to work as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello TomasCabezuelo,

I have inspected your website and I saw that you are using a lot of untested plugins which can interact with the theme core file and cause a lot of unknown issues. It is possible that plugins to affect the theme responsiveness. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there, you should make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If you will check the theme responsiveness, you should consult our demo preview, here -> https://demo.tagdiv.com/newspaper/

Hope this helps and let us know how it goes!

Thanks for the message!

Simion C.
tagDiv Staff

Hi,

The update consists of the social counter fix and updating the Visual composer editor. I meant that you should update the theme in case you do not have the latest version, and use the plugins form the respective update. There should not be any problems configuring the social counter under these conditions. Please let us know if you have any more problems setting it up.

Thanks

ryan_lipton
Participant
#0

https://twohonestguys.co/thg-tv/ tv, movies and gaming all had that post module at the top and now they won’t load at all even if I change the categories and delete and reinsert the module. Everything else inside the visual composer layout is working fine. The only thing that’s changed on the websites end is I moved to a new host and changed PHP from 5.6 to 7.0 on their servers. I guess there could be potential incompatibility perhaps? Has anyone else had similar issues? Any help would be greatly appreciated.

PCMSRL
Participant
#0

Hi,
we are facing some troubles with the breadcrumbs where the pages are made with Visual Composer.
In the theme panel every option regarding breadcrumbs is enabled so I don’t know why isn’t working properly.
Can you please help us?
Thank you

Alex
tagDiv Member

Salut Simion,

În primul rând mulțumesc pentru răsopuns!
Referitor la problema cu Style 7, aparent problema a fost cauzată de mine; era în acel articol o clasă aiurea… Am șters-o și textul apare corect.

Referitor la forum, problema nu-mi dă pace; am dezactivat toate plugin-urile cu excepția Visual Composer, Yoast SEO și LiteSpeed Cache… Nimic. În privința codurilor, singurele pe care le am sunt:
.td-header-menu-wrap.td-affix {
background-color: white;
}

.test {
margin-top: 5px;
margin-bottom: 5px;
}

.td_block_trending_now.td_block_wrap{
padding-bottom:0!important;
}
.test{
margin-bottom: 0!important;
}
.td-main-page-wrap{
padding-top:20px!important
}

De asemenea, ca și modificări în codul temei am adaugat o a doua secțiune „Sursa” și bara cu știri în header. Poate fi aici?

Similar instalării pe curat a temei este și actualizarea?

Mulțumesc!

Simion C.
tagDiv Staff

Salut,

Se pare ca e o problema destul de mare cu layout-ul paginii de post. O sugestie ar fi sa dezactivezi toate plugin-urile instalate, exceptand Visual composer, apoi sa dai un clear la cache (daca folosesti). Apoi trebuie vazut daca problema persista. Daca nu este nici un rezultat favorabil, ar trebui incercat un install nou de tema
https://forum.tagdiv.com/install-via-ftp/
Aceasta problema poate fi cauzata si de cod custom in theme panel sau adaugat direct in fisierele temei, daca este cazul. De obicei acest gen de probleme este cauzat de plugin-uri sau modificari ala temei ce afecteaza structura paginii si clasele temei. Un clean install ar trebui sa rezolve problema.
Pentru problema cu forumul ai putea sa treci peste acest ghid
https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/
Se poate sa fie vreo setare trecuta cu vederea, sau configurare gresita undeva.

Multumesc!

Viewing 25 results - 40,301 through 40,325 (of 52,922 total)