- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
Hello all,
The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that they add many plugins and some of the them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh
Thank you for your message!
Hi,
i was updated the theme to version 7. And i install mobile theme. But if i activated the mobile theme plugin i can not access this menu ( http://piixel.id/wp-admin/nav-menus.php). And the menu not show if i access my site with my phone.
Thanks,
Hello jeanius,
I suspect this issue come from your untested plugins. I have checked your console and I saw that you have a js.errors and also, you are using a lot of untested plugins with our theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all caches, purge your CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please try this advice and let us know how it goes, after this.
Thank you for your understanding!
I delete the theme, all tagdiv plugins and VC plugin, and reinstall agian all but the same problem on smartphones not shown pages.
Hello natscentral,
Please ensure that you are updated all your plugins. For better results, you have to use the Social Counter 4.0, Visual Composer 4.11.2. Please remove/delete the older ones and install only the newer ones.
Hope this helps!
Thanks.
Hello,
Please only use the visual composer version bundled with the theme. Disable and delete any other version and just install the one from here: http://screencast.com/t/pfnXuEoF
The activation message can be ignored as the free version we provide with our theme cannot be activated nor does it need to. It;s simply a message that the plugin author added disregarding the free versions theme authors provide for their users.
Thank you!
Hello Edu Gomes,
Please ensure that you have correctly done your update. Usually, we recommend doing an update only via FTP because this is the most safety method in this regard. The exchange Widget is just tested with the new theme and works as properly. Also, please check our documentation here -> https://forum.tagdiv.com/exchange-widget/ Please try to disable all your active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there, please try to make a new fresh install via FTP and check the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello dan958,
Please notice that it is not the relevant issue….or working or not working. Also, in this case is talking about the same operation system (Android for both devices). Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there (but please notice that should working fine after these changes), please create a subscriber account so we can further inspect your website URL.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello,
It seems something went wrong with your install. Please try to delete the theme and make a fresh install via ftp like this guide shows: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thank you!
Hi
V 2.3.6 is tested and mobile menu and search button works fine. You said that is a new install but after I looked on your test website where you have V 2.3.6 instilled I’ve seen a custom page structure which is not generated by the theme. This container breaks theme’s layout: http://screencast.com/t/svERL3plO so you have to adjust it’s style or remove it from page source.
Try to install the theme again and make sure you do a clean update. By this I mean that you have to delete previous install and upload new themes files via WordPress or vis ftp. Also deactivate all others plugins except Visual Composer and test the theme again, without making any changes in its code, or whiteout any additional plugins.
Thanks!
Hello Toni,
This was the decision of the author theme that the next version of the Newspaper to be version 7. So, the Social Counter is tested to works fine for both version 6.7.2 and also, 7.0. Please notice that you are using the right version of the plugin depending on the version of the theme you are using -> for version 7.0 you have to use the Social Counter 4.0 and for version 6.7.2 you have to use the Social Counter 3.2 and in both cases you have to use the Visual Composer 4.11.2. Also, please try this without any untested plugins which can interfere with our theme and could cause a lot of unknown issues. Install only the plugins that come bundled with our theme and rule out the conflicting plugins. After these changes, please ensure that you have cleared all your caches, purged your CDN files if you are using these and check again the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hi @all
Make sure you have last theme’s version installed, V 2.3.6 and last version of Visual Composer at 4.11.2. For more detail about the update check our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
If you still can’t manage to solve this open a new topic and provide your site url and more details about your issue and we will inspect it as soon as possible.
Thanks!
Hi
You have to enable ajax post view count to have the post views update if you’re using a cache plugin: https://forum.tagdiv.com/newsmag-ajax-view-count/ Also make sure you have set up WP Super Cache according with our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks!
Hello aktifje,
I have checked your website and I saw that you are using some untested plugins which could interfere with the theme and create a lot of unknown issues. To be sure, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please ensure that you have set it your mobile theme according to our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps and let us know how it goes!
Thank you for your understanding!
I reinstalled and it is now working thanks
I’m getting a Fatal error message when trying to activate Visual Composer:
www/m/a/marketexpertise.com.au/www/wp-content/plugins/js_composer.php on line 33
Visual Composer says the issue is because there is a Visual Composer related code present in your theme added by the theme author. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
Try my solution. The new theme does not work with the old social counter plug in. You must delete the old plugin and install the new one.
Hello egypiana,
I also moved via this issue, and i found that its due to some plugins which were not supported in the latest WordPress.
So you need to deactivate all the plugins except Visual Composer and install the new template files. Then you will found the website will work perfectly. After that activate each plugin one by one by checking whether any errors occurring or not. You can easily spot the plugin which is causing this error easily.
Thanks!
Yes it’s working now because i wipe my server and reinstall wordpress theme and newpaper.
but now I have another problem. before I had a visual overview of different predefined template when I created a page. Now I have just their names.
Also when I go to dial in visual product license, it says:
In order recevoir all benefits of Visual Composer you need to activate your copy of plugin. By activating Visual Composer license you will unlock premium features – Direct plugin updates and access to official support.
Activate visual dial.
How activated it?
This is the same problem for me – I thought an Ubermenu problem – but installed on staging and the problem is still there – v7 loads the mobile menu on desktop vertically not horizontally
Hi, in my case social counter block doesn´t appear when I choose to add an element from visual composer. I re-installed the social counter plugin but nothing happens.
Hi Catalin,
Thanks a lot for the reply, my Newspaper version is 6.7.2 (I updated it 2 days ago, and didi not know there was a 7).
Problem: Facebook counter does not count. Youtube counter works OK.
Steps I have done:
– Deacivate and delete Social Counter plugin
– Delete cache
– Deactivate Newspaper theme, installed version 6.7.2, and activated it
– Installed again Social Counter (3.2)
– Updated Visual Composer to 4.11.2
but still Social counter does not work with FB.
Here es the site: http://futurhobby.com/magaz/
Any other things I could try, please?
Thanks again for the support,
Hello,
I installed my Player Vimeo. 5 video. Everything was ok.
Two days later I added a video (vimeo ID). And then nothing works. Nothing appears in the player.
I erase the new ID vimeo. I delete the player. I add it. Nothing. No display.
Here, I don’t understand it.
What to do ?
I’ve not changed any theme files, so I did a complete install and using tech demo theme for the website.. Pls suggest what to do
