Search Results for 'install'

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hi,

Please make sure if you are using the latest version of the theme installed/updated via FTP way, clear all the caches, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thank you!

Hi,

Please make sure that you have install/update the theme correctly.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

Thank you!

Hello !

Unfortunately due to GDPR changes social widgets will not work anymore on versions lower than Newspaper 8.7.5 We do recommend updating to 9.7.2

Take note that is mandatory to delete all what was left from the older theme version before intalling this update. Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hi,

If you re-downloaded the theme and updated again, now deactivate the mobile theme plugin and delete it. Install it again from the theme plugins panel and activate it
– http://prntscr.com/no923m
Then AMP should work correctly. Let us know.

Thanks

Hi,

I see it like this currently in the homepage – http://prntscr.com/no8rvh
– http://prntscr.com/no8ryq – http://prntscr.com/no8s39

What you are describing could be caused by caching, non-logged in visitors usually get served with a cached version of the website. However most caching plugins should automatically clear the cache when new content is published (should be a setting for this).

For example the WP super cache we recommend has a setting for it
– http://prntscr.com/no8szg
Here is a guide if you want to give it a try – https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Also there could be a server side cache, you could ask the hosting provider about it’s existence, and if it has any similar settings.

Thanks

Hello !

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you !

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be set up according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello !

If the menu comes from the demo you should only reinstall the demo and everything will work as before.

Thank you !

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hi,

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Hi,

I have checked your website and I saw that your infinite scroll is not working well. I checked your console and I saw these errors -> https://www.screencast.com/t/o4Mf6vNNO Also, you are using a lot of unknown plugins which might interact with the theme core files and causes a lot of unknown issues. Remove all of them, leave just to active only the required theme plugins, keep a clear WP install and check the functionality. I have made some tests on my website and it returns well results.

Thank you!

Hello !

You can install it very easy by following these steps:

1. Go to: Dashboard – Newspaper – Install Demos:

https://www.screencast.com/t/GkRtt989j

2. Select your demo and install it. If you want to see how it looks with content too just select the ” Include content ” button:

https://www.screencast.com/t/hTeSMbKGfr

In order to have all the demos available you must have the tagDiv Cloud Library Updated and active.

Also take a look at our tutorial about demos: https://tagdiv.com/newspaper-theme-installing-demos/

Thank you !

Hi,

Please make sure that you have install/update the theme correctly.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.
Please make sure that you make the update like in our guide -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hello !

First please make sure you are uploading the actual theme zip file, not the whole package
– https://forum.tagdiv.com/whats-included/

Here are the theme install guides, either by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

That message you are receiving could also be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

We recommend these values – https://forum.tagdiv.com/requirements-for-newspaper/

Please let us know if you have more questions.

Thank you !

Hi,

Notice that the Speed Booster is an optional plugin and if you are using another untested plugin with the theme, this plugin will be automatically disabled. The speed booster is an optional plugin and it is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you use other plugins it will be automatically disabled. A lot of people install the plugin without knowing what it does and after that, they add many plugins and some of them are not written fine so the developer took this decision. If you want to always enable speed booster, delete this code from speed booster file: http://screencast.com/t/RZLIOPUNdqh

If you want to increase page loading speed please check our new documentation for this
-> https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you for your understanding!

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, make sure that AMP configuration was made accordingly with our documentation from here -> https://tagdiv.com/amp-newspaper-theme/ Also, provide your website URL so I can take a look at it.

Thank you!

Hi,

Please make some test on a fresh install on localhost, without use any plugins, only the theme and try to make some changes for the login file only with html code.

Thank you!