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Anamaria
tagDiv Staff

Hello,

I’m sorry for the confusion, it was emailed with the same problem.
Our developers have made a small fix for those who use that block, you have to deactivate, delete and reinstall tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and clear all cache and try again to edit.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can find the WP Bakery in this path Newspaper-tf\code\other_plugins if you want to use it.
Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

We recommend using cloud/PRO templates to have the possibility to edit them with the tagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

This is the new version of accessing cloud templates, they can also be accessed from the front-end -> https://i.imgur.com/BYVOP4W.png -> https://i.imgur.com/bf04uhp.png -> https://i.imgur.com/LKgCYRh.jpg
Also, for settings please go in Manager(Website Manager) -> Settings and enable it -> https://i.imgur.com/4WHGlyf.jpg

Thank you!

Anamaria
tagDiv Staff

Hello,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.

Thank you!

Anamaria
tagDiv Staff

Hello @LPH,

I saw that you sent an email and a colleague of mine answered, the problem was related to the single related articles element that was removed.
Please check if you have this element, remove it and you can use it instead flex block To display the related articles and filter it https://www.screencast.com/t/SEmxo13Fo2X -> https://i.imgur.com/YIg3nPP.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I saw from your screenshot you have two types of filters set on the block please note that the filter that applies is the most recent, ie Filter by tag slug.

Thank you!

Anamaria
tagDiv Staff

Hi,

Is this problem only for some pages or all of them?
Also, for error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad that you managed to solve the problem.

Have a nice day!

Anamaria
tagDiv Staff

Hello,

I’m glad you find the settings.

Thank you!

Anamaria
tagDiv Staff

Hi,

The Envato license specifies that each license can be used on a single end product
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/faq
If you use it on subdomains that are a part of your product, you could use the same key, but for different domains/sites, then you will need to buy another license from ThemeForest.

Thank you!

Anamaria
tagDiv Staff

Hello,

This can be done in the theme files, but you need to edit the files for the post template that you use.
For example, if you want to edit the post template 1, edit this file -> wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php or it is the default template edit this file -> wp-content/plugins/td-standard-pack/Newspaper/loop-single.php
Please note that any change you make in the theme files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after every update. Or you can set them in child-theme, please take a look in the documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Anamaria
tagDiv Staff

Hello,

The infinite posts option can be used only for mobile responsive version or mobile page.

Thank you!

Anamaria
tagDiv Staff

Hello,

1. When you create mobile pages with TagDiv Composer with Mobile Theme plugin installed, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
Better deactivate the plugin and see the results.
2. and 3. Please provide more details, like screenshots. If you create mobile templates/mobile pages you need to convert the existent header/footer like this => https://www.screencast.com/t/HrjOBNayd

Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

4. For the category template, if you have set a posts loop then will display all posts in this category or you can use Flex Block 1 and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I think the problem is that you have a mobile theme plugin enabled, please disable it, clear all cache and check after the mobile version.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Our theme has the element modal popup where you can set a page and on that page, you can set the newsletter -> https://forum.tagdiv.com/modal-popup/

Thank you!

Anamaria
tagDiv Staff

Hello @vistaradio,

So I understood you add two blocks of the posts loop in your template, right? if yes, we do not recommend setting two posts loop on the same page/template, please use a flex block or another block, because most of the settings from the first loop element will be set for the second one.

Thank you!

Anamaria
tagDiv Staff

Hello,

Our theme uses Cloud Templates from tagDiv Cloud Library, which can be edited and customized with tagDiv Composer. -> https://tagdiv.com/how-to-use-footer-builder-and-tagdiv-cloud-footer-templates/ -> https://forum.tagdiv.com/footer-templates/ -> https://forum.tagdiv.com/header-manager/
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Have a nice day!

Thank you!

Anamaria
tagDiv Staff

Hello @fetihmedya,

Please let me know what version theme do you have and if you have extra plugins activated.
Also, have you checked for a plugin conflict?

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked your website and the menu doesn’t seem to work at all.
We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hello,

Seems you have the mobile theme plugin activated please deactivate it, clear all cache and check after the mobile version, if you don’t want to use the mobile theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide more details about how you made the settings on the block.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, our theme doesn’t have this option.
A solution is to have a third category and be added to the posts that contain those two categories.
If you really want this option, then you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will implement for you this feature in your theme if it is possible.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please use a Single Post Template from tagDiv Cloud Library, and after you can add the element ad box to add the ad -> https://i.imgur.com/Y5JCozG.jpg

Thank you!

Anamaria
tagDiv Staff

Hi,

I just answered here in your own topic https://forum.tagdiv.com/topic/the-page-shows-naked-tag-code-instead-of-html-2/#post-434835 please check it.

Please don’t create another topic with the same issue.

Thank you for your understanding!

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