Search Results for 'cloud'

Hi,

Our theme can use 3 options for mobile version:
1 – the responsive version
2 – the mobile page template (can be used on pages and cloud templates -> https://prnt.sc/XVq4TcxR0lwJ)
3 – the mobile theme plugin
To have the same layout, then you need to avoid the mobile theme plugin. Use the responsive version or the mobile page template (if you want to edit the mobile version to have a different look or content).
Also, here is a video tutorial that maybe can help you!

Thank you!

Hello,

Please deactivate, delete and re-install the tagdiv plugins (tagdiv composer, tagdiv cloud library, tagDiv Standard Pack) and see if the problem persists.

Thank you!

Hello,

I’m sorry for the confusion, it was emailed with the same problem.
Our developers have made a small fix for those who use that block, you have to deactivate, delete and reinstall tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and clear all cache and try again to edit.

Thank you!

Hi,
There was added a new option to turn on/off the undo option (there were users that asked for this option), so you can enable it from manager -> https://i.imgur.com/2c9zYoW.jpg
Now, most of the time when that message is display, then it is an element on the page that is interfering with the theme, it can also be a plugin.
I checked the screenshot and I saw a strange thing -> https://i.imgur.com/sU564sc.png is this look the same on a new page?
What you ca do is to use the revisions for that page or cloud template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
We also made a guide, please check it: When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, we can take a look at it, make a full backup for your website
and please send us an email at contact@tagdiv.com provide wp-admin access and include the link of this topic. We’ll check it as soon as possible.
Thank you!

Hello,

You can find the WP Bakery in this path Newspaper-tf\code\other_plugins if you want to use it.
Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

We recommend using cloud/PRO templates to have the possibility to edit them with the tagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hi,

1. About the post -> https://i.imgur.com/jWmZAbh.jpg I think that you have set on the homepage the element “homepage post” element -> https://i.imgur.com/5ACgRQE.png > https://i.imgur.com/tJazQ69.jpg remove it from the page and the first post that display the image on the full size will be removed.

2. This situation can appear from more problems.
For example it can be from a plugin conflict, for this you need to make a test using only tagDiv plugins.
Also, this problem can appear only on specific page, or it can be do to a code set in the header or footer (you can test it by setting the default header and footer -> https://i.imgur.com/VVlG7W7.png), in this case what you can do is to use the revisions for that page or cloud template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
We also made a guide, please check it: When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, we can take a look at it, make a full backup for your website
and please send us an email at contact@tagdiv.com provide wp-admin access and include the link of this topic. We’ll check it as soon as possible.
Thank you!

Hello,

Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

This is the new version of accessing cloud templates, they can also be accessed from the front-end -> https://i.imgur.com/BYVOP4W.png -> https://i.imgur.com/bf04uhp.png -> https://i.imgur.com/LKgCYRh.jpg
Also, for settings please go in Manager(Website Manager) -> Settings and enable it -> https://i.imgur.com/4WHGlyf.jpg

Thank you!

Hi stringbenderb5, I just notice something and I think that I know why the options are not looking like for us. You need to edit the homepage with tagDiv Composer and then access the manager, after that the options should be there. In you video I think that you edited directly the cloud header, and that option (for sticky header) is displayed only when you are on a page or cloud cloud template where the header is assigned.
-> https://i.imgur.com/QoxELa8.jpg -> https://i.imgur.com/gBl3D4x.jpg
Thank you!

Hello,

Our theme uses Cloud Templates from tagDiv Cloud Library, which can be edited and customized with tagDiv Composer. -> https://tagdiv.com/how-to-use-footer-builder-and-tagdiv-cloud-footer-templates/ -> https://forum.tagdiv.com/footer-templates/ -> https://forum.tagdiv.com/header-manager/
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Have a nice day!

Thank you!

Hi Bozzka,
I think that here was a confusion, when you said blog you mean post/article and not actually the blog option from the WordPress.
So, back to the problem, you want to adjust the fonts (family, size…) on posts/articles. To do this you must first identify if you are using a standard template or a cloud template. The standard templates are coming from tagDiv Standard Pack plugin -> https://i.imgur.com/yS3DSEq.png -> https://i.imgur.com/7WoXXE7.pngand can be adjusted using the options from the theme panel -> https://i.imgur.com/I1rymBA.png -> https://i.imgur.com/cWUEIbA.png
Now if is a cloud template, then it is a single post template and this can be edited using tagDiv Composer (I mentioned something above). -> https://i.imgur.com/GGu2gr5.png select the elements and set the style that you like -> https://i.imgur.com/3pAP4Kn.jpg and the style will be apply on all posts that has the cloud template assigned.
I hope this will help!

Hi IBCWorld,
I think that this problem is because you are using small images. Please make a test and add an image that has a size at least 1068 width. Also, when you regenerate the thumbs, please select to delete the old thumbs and regenerate the thumbs that exists.
Also, another solution is to use a cloud templates so you can edit the flex blocks using tagDiv Composer, and select the image size on full -> https://i.imgur.com/Jr5qiAY.png
I hope this will help you!

Hi,
This situation can appear from more problems.
For example it can be from a plugin conflict, for this you need to make a test using only tagDiv plugins.
Also, this problem can appear only on specific page, or it can be do to a code set in the header or footer (you can test it by setting the default header and footer -> https://i.imgur.com/VVlG7W7.png), in this case what you can do is to use the revisions for that page or cloud template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
We also made a guide, please check it: When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, we can take a look at it, make a full backup for your website
and please send us an email at contact@tagdiv.com provide wp-admin access and include the link of this topic. We’ll check it as soon as possible.
Thank you!

Hello,

Please use a Single Post Template from tagDiv Cloud Library, and after you can add the element ad box to add the ad -> https://i.imgur.com/Y5JCozG.jpg

Thank you!

Hello Rafa!

Unregistering the theme will not affect your existing cloud templates.
1. Unfortunately, there is no ETA for that.
2. You can contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
– more information about your issue
Our team will take a look!

Thank you!

Hello @bamsfoldigital!

Make sure you have the latest update of the theme(11.4.1) and plugins too.
Also, if you use default templates, install and activate the Standard Pack plugin.
If you use cloud templates, then you can edit the top bar from the TagDiv Composer.

Thank you!

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Hello @chauthong2!

You can use the element from the TagDiv Composer called “Header login” and a cloud header.

Thank you!