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Simion C.
tagDiv Staff

Salut,

Din pacate tema este testata doar cu plugin-ul de cache recomandat – https://forum.tagdiv.com/cache-plugin-install-and-configure/ si nu as putea sa fac o recomandare pentru o configuratie a unui alt plugin, care sa nu afecteze functionalitatea optima a temei. Se poate sa fie o optiune in setarile plugin-ul respectiv care produce rezultate imprevizibile.

Multumesc pentru intelegere!

Catalin
tagDiv Staff

Hello amurtes,

1)Please disable your untested plugins because it is possible to have some conflicts in your theme. Disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins which come bundled with the theme packet and rule out any conflicting plugins.
2)This is strange what you mean. So, please notice that we do not have any bad reports in this regard, sorry! Our mobile theme does not go to download another file instead of the mobile plugin, sorry! I suspect this issue comes from your untested plugins. Disable all of them, clear all your caches and check the results.
3)Your image is not loaded as expected, sorry! Please try to load it again in your Media Files, clear the caches and check the results. This error appears because the theme does not know the source of your image and that’s why you get this issue.
4)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
5)Unfortunately, there is no option for this but only these will be edited from the post editor.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello super_nic0las,

You should re-install the latest version of the theme via FTP way, use only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I suggest you install the theme again via this way because this is the surest method in this regard. A bad theme installing can cause this type of issues and that’s why it is very important to make a new fresh install from scratch and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

amurtes
Participant
#0

Hi there,

I have few issues,

1. http://www.akillihayat.com/kara-sevda-dizisinde-calan-muhtesem-dans-muzigi.html – in newly created posts, images are not clickable. Previous posts before the them installation are fine.

2. When I enable wp supercache ( I did requested changes for mobile theme bug ), when a visitor arrive the site, they will be pushe to download a gz file instead of entering the site which makes me WTF.

3. http://www.akillihayat.com/cicek-motifli-orgu-battaniye-modeli.html – You can see there is an image which looks like a link ( Çiçek motifli örgĂĽ battaniye modeli )instead of an image. I saw quite a few of them.

4. Mobile theme works fine and fast. However desktop/tablet is way too slow. Do you have any other suggestions for me?

5. Is there a way to remove empty p tags from the posts? So the ads can appear after a real paragraph instead of a dummy one?

Thanks

Arda

Catalin
tagDiv Staff

Hello meinPeKaWe,

Please keep in mind that the WP Super Cache is our tested plugin in this regard. For more information in this regard, please check the guide here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this helps!

Thanks for the message!

Simion C.
tagDiv Staff

Hi,

That is a collection of gadgets provided by wordpress, with useful information about activity on the website, news and links and can be configured here – https://www.screencast.com/t/C0YvtH6F When you install different plugins, some of them may provide additional gadgets to use in the dashboard.

Thanks

RichardU
Participant
#0

I’m running Newsmag, and everything is updated and works. I have a Widgetised Sidebar (Newsmag default) with the stuff I want in it. I have newly installed Woocommerce with no problems. I have a variety of plugins, but have already tried turning them all off.

First question: I don’t want my sidebar on my Shop Page. How do I turn it off? I’ve tried a variety of things, but no matter what I do, on the Shop page, I always see the contents from my sidebar BELOW where products would be shown. (I have tried editing the Shop page and changing the Sidebar position and even created a custom empty sidebar, but it doesn’t change anything.)

Also, on the shop page, everything is shoved over to the left. There is zero space between content and the left edge of the browser. How do I fix that?

Thanks,

Richard

TheSyst3m
Participant
#0

I see the installation must be activated.

ÂżOnce is activated can be later deactivated and activated again on another site or domain?

adlist
Participant
#0

All images inside posts, that are intended to be align together, got line break for each image. On checking with source code, apparently it is due to the css class “td-animation-stack-type0-1” that is appended to image tags.

Any advice how to fix the line break issue? Thanks.

Edmond

Catalin
tagDiv Staff

Hello PedroMiguelMoreira,

The only tested plugin regarding on memory cache is WP Super Cache and it should be installed a single date (mobile/desktop). If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

tramb
Participant
#0

While using the well-known DBmanager plugin ( https://fr.wordpress.org/plugins/wp-dbmanager/ ) with Newspaper installed recently i had today a big problem. After simply using the optimize function, all posts and pages disappeared in my website (including in the admin interface). The menus too. I think nothing was “deleted” by the optimization (the size of the tables seemed the same, a bit lighter as they were cleaned), just WordPress was not finding / displaying them anymore. The admin interface of WordPress was still working normally.

Anyways, I had to use a backup to get everything back to normal.

With the previous theme i was using this plugin was working perfectly.

So, is there some incompatibility with this plugin ? Anybody else used it before with Newspaper ? I’m not sure exactly what happened, maybe this strange problem is not related to Newspaper.

What other database managing plugin could you recommend me (to avoid having to use PHPmyadmin) ?

Catalin
tagDiv Staff

Hello benneely,

Please keep in mind that you will have to use only the Visual Composer version which comes bundled with the theme packet. So, please delete your actual version of this plugin and then, from the panel you should re-install the right version of Visual Composer like this -> https://www.screencast.com/t/NuuyfFTgE The latest version of Visual Composer is 5.0.1 and it should work as expected with the theme. -> https://www.screencast.com/t/BSal2DNcE
Also, please check your system status parameters to be according to our documentation like this -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Simion C.
tagDiv Staff

Hi,

Please follow these steps as they are explained in this update tutorial – https://forum.tagdiv.com/how-to-update-the-theme-2/ The ftp process is the surest and the recommended method in this regard – https://forum.tagdiv.com/install-via-ftp/ Also remember to update the required plugins to the latest version.

Thanks

Catalin
tagDiv Staff

Hello dexro57,

Please try to make a new clean install from scratch via FTP way because this is the surest method in this regard. Also, if you are using some untested plugins, please try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. For more information about FTP way, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your message!

Ing Geek
tagDiv Member

1.- Deactivate and uninstall all the plugins you dont use
2.- Run some database ccleaner. I recommend you gargabe collector + wp sweep .
3.- Rock&Roll

🙂

anoopcnair
Participant
#0

Jetpack is not installed on my website but P3 Performance Profiler plugin shows that plug in taking longest time to loads . Can you please have some tips about this issue ?

WordPress Plugin Profile Report
===========================================
Report date: February 5, 2013
Theme name: Newspaper
Pages browsed: 8
Avg. load time: 0.5593 sec
Number of plugins: 10
Plugin impact: 103.06% of load time
Avg. plugin time: 0.5764 sec
Avg. core time: 0.0402 sec
Avg. theme time: 0.0598 sec
Avg. mem usage: 21.56 MB
Avg. ticks: 7,830
Avg. db queries : 68.50
Margin of error : -0.1171 sec

Plugin list:
===========================================
P3 (Plugin Performance Profiler) – 0.1367 sec – 23.71%
Akismet – 0.0027 sec – 0.46%
Digg Digg – 0.0377 sec – 6.54%
Gravatar Widget – 0.0107 sec – 1.85%
Jetpack – 0.2765 sec – 47.97%
Wordfence – 0.0430 sec – 7.46%
Wp Copyprotect – 0.0011 sec – 0.19%
Wp Security Scan – 0.0219 sec – 3.80%
Wp Super Cache – 0.0102 sec – 1.78%
Yet Another Related Posts Plugin – 0.0359 sec – 6.23%

PedroMiguelMoreira
Participant
#0

Hello,

I read what you wrote about the WP Super Cache on mobile devices – “External plugin or theme required” – and also the FAQ associated.

The doubt that I have is: that means that, in order that the cache is applied also on mobile devices, I also will have to install an extra plugin? If the answer is “yes”, I ask what do you recommend (in terms of compatibility with Newspaper) of those 4 that are listed on the FAQ of the plugin (Jetpack’s Mobile Theme Module / WPTouch / WordPress Mobile Edition / WordPress Mobile Pack).

Thank you.

Best regards.

HeTo25
Participant
#0

I`m testing the Newspaper-Theme within a localhost-installation and will go online at the end of the week. I was able to configure most of the things and I am happy with the theme. But there is a question about the thumbsize of Big Grid 1 elements.

I`ve managed to edit the thumbsize (height) of Block 5 elements from 324×235 to 324×324 and it worked.
–> td_config.php:

td_api_thumb::add(‘td_324x235’,
array(
‘name’ => ‘td_324x235’,
‘width’ => 324,
‘height’ => 324,
‘crop’ => array(‘center’, ‘top’),
‘post_format_icon_size’ => ‘normal’,
‘used_on’ => array(
‘Module 3, 4, 5, 11, MX3’, ‘Block 1, 5, 6, 13, 17, 20’
),
‘no_image_path’ => td_global::$get_template_directory_uri,
)
);

Then I restarted Apache/MySQL-Services in XAMPP Control Center –> Regenerated Thumbnails with a Plugin. Block 5 elements now appear as a square on my homepage as they should.

I did the same for Big Grid 1 elements and changed them in td_config.php to 265×265 (4 small items right) and 534×534 (1 big item left).

td_api_thumb::add(‘td_265x198’,
array(
‘name’ => ‘td_265x198’,
‘width’ => 265,
‘height’ => 265,
‘crop’ => array(‘center’, ‘top’),
‘post_format_icon_size’ => ‘normal’,
‘used_on’ => array(
‘Big grid 1, 3, 7’
),
‘no_image_path’ => td_global::$get_template_directory_uri,
)
);

td_api_thumb::add(‘td_534x462’,
array(
‘name’ => ‘td_534x462’,
‘width’ => 534,
‘height’ => 534,
‘crop’ => array(‘center’, ‘top’),
‘post_format_icon_size’ => ‘normal’,
‘used_on’ => array(
‘Module 19, Module MX5, MX17’, ‘Big grid 1, 3, 4, 6, 10, 12’
),
‘no_image_path’ => td_global::$get_template_directory_uri,
)
);

Then I regenerated the thumbnails again but nothing changed in my Big Grid 1 on the homepage. The elements still have the default sizes (534×462 and 265×198).

Do I have to take further steps to change the Big Grid 1 Thumbsizes successfully?

Thanks

markangus
tagDiv Member

Hi Catalin,

I have reinstalled 3.3.1 using FTP, and have deactivated all plug ins to see if there is any clash. I have also tried the tips suggested by Chris S above, in that I have cleared transients using WP Optimize and have re-saved the Home page.

This doesn’t seem to have helped; the Home Page is not visible and Visual Composer is not accessible. If you can provide some advice it would be much appreciated, as this is becoming quite urgent.

Thanks a lot,
Mark

benneely
Participant
#0

Hello – I accidentally updated the visual composer plugin to 5.0 and I see NewsMag is currently only compatible with 4.9x – Now Visual Composer doesn’t save any changes I make to it.

I redownloaded the theme package from ThemeForest and installed the composer plugin from that package but it’s version 5.0.

Can I get a previous version or a fix to this issue

Catalin
tagDiv Staff

Hello slolink,

Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB. Notice that the theme can be activated only one for a single domain. So, if you want to change the domain, you should simply delete the theme for this domain and install it to other. The theme installing have to be done via FTP way, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Catalin
tagDiv Staff

Hello themesupport,

Also, the theme has been installed via FTP way because this is the surest method in this regard. Follow the steps from this guide -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

whitehat
tagDiv Member

Hi Chris,
thanks for your help.
I’ll try first to disable logging section, as Catalin suggested me.
I have Facebook comments plugin installed on the website.
Do you think it could be a problem without https?

Catalin
tagDiv Staff

Hello zcarmichael,

We recommend the FTP way because this is the surest method in this regard. For more information about this method, please consult here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Catalin
tagDiv Staff

Hello tumbaabierta,

Please make sure that you have followed all the steps regarding on a right plugin installation. Also, make sure that you are using the latest version of theme and plugin which come bundled with the theme packet. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for the message!

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