Search Results for 'install'

Hello pedroreis,

I have tested on my side with the latest version of the theme and the search page seems to work as properly, without any problems. Please try to disable all the active plugins, leave just visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, try to make a new clean install from scratch only with required plugins, clear all your caches, purge CDN files if you are using the CDN system and check the results. All of them should have to be done via FTP because this is the surest method in this regard.

Thanks for the message!

Hello hotcup,

Try to make a new clean install from scratch via FTP way because this is the surest method in this regard. Also, install only the plugins that come bundled with the theme packet and rule out any conflicting plguins. For more information, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello nettracking,

Please try to delete the plugin and re-install it via FTP according to our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ The plugin is fully tested with the theme and until now we do not have encountered any problems in this regard. Try to re-install the plugin from scratch, remove the old version and check the results. Clear all the caches, purge CDN files if you are using the CDN system.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

If you have installed the Magazine demo with content, you should have it on the predefined demo homepage. It is practically a Tabs element with custom design and Big Grid 5 added to each tab – http://screencast.com/t/HLVzqiWY

Thanks!

Hello ciung,

Please notice that you will have access for free to each of our next updates. You just have to download the latest version of the theme from your Theme Forest account and install it via FTP.

Thanks for the message!

Hello godfatherblog,

Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.
You can activate your theme based on item purchase code which you have got when you have purchased the theme. For more information about Theme Activation, please consult here -> https://forum.tagdiv.com/newsmag-how-to-activate-the-theme/
So, if you want to change your domain to another, you should deactivate your theme from the old domain (simply delete the theme from old domain), transfer you theme to the new domain and there you should activate it again for new domain.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

I suggest to contact your host and ask him about this. You need to install wordpress first and then the theme like you can see in the install tutorials – https://forum.tagdiv.com/install-via-ftp/ – https://forum.tagdiv.com/install-via-wordpress/

Thanks!

Hello,

Unfortunately, I cannot identify where exactly are placed the user icon. I have tried to submit to your website but did not see anything, as you can see here -> http://screencast.com/t/FHZPOvLa6jl and nor of the second case, sorry! Please notice that all of these changes are not covered by our support and we cannot do your custom work, sorry! You should do it yourself because it represents additional customizations. Also, I noticed that you are using some untested plugins, as you can see here -> http://screencast.com/t/XPrln6ntlM9 Notice that all of these can interact with the theme core and break the theme functionality. So, if you want to bring best results in theme, you should disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Your theme is fully customized and some functionality can be damaged by your untested plugins used by you and we cannot provide support for untested plugins, sorry!

Thanks for your understanding!

Hi,

Just install it on your new site and then uninstall it on your current/old site. There is not something specific that you need to do, beside this.

Thanks!

Hi,

Please provide a link where you have Watch Now section so I can provide an accurate answer. We have so many demos and I don’t know which one you have installed, most probably you refer to a block.

Thanks!

Hi,

You can install the Travel Blog demo which has that design, but if you already installed a demo with content and you have modified the imported content(page, posts, menus) they will be removed if you install another one.
An alternative would be to use custom css:

.block-title span, .block-title a {
background-color: transparent !important;
color: #222;
}

Thanks!