Search Results for 'install'

Hello!

It could be a cache problem. Please make a test, uninstall the cache plugin you have (delete the cache from your browser) and see the results.
If the problem is still there, then please provide more information about your issue, screenshots or a video with the settings you make in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

1. If you need AMP, you should have amp and mobile theme plugin installed and active.
a. Mobile – Displays content using the Mobile Theme on small screen devices (no AMP)
b. Mobile + Amp – Displays content using the Mobile Theme on both mobiles and AMP
c. AMP – Uses the responsive version of the theme on small screen devices and Mobile Theme only on AMP.
For more information about those plugins, you can find in our documentation:
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/
– https://www.youtube.com/watch?v=SpGkOnJeNZY

2. Please note that if you enable the Mobile Theme plugin on a page which was created with TagDiv Composer will not display the design you built because the Mobile Theme has its own templates design. https://forum.tagdiv.com/mobile-theme-introduction/

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Make sure your required tagdiv plugins are installed and active, check in Newspaper -> Plugins.

If you can not achieve what you need, then we can help you as I mentioned above.

Thank you!

Hello!

This is a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Check if you have WP Bakery and uninstall it.

Thank you!

Hello!

Please make sure your required tagdiv plugins are installed and active, check in Newspaper -> Plugins.

Thank you!

Hello,

Please let us know what plugins you installed and the error message.

Thank you!

Hello,

Please let me know what prebuilt website do you have installed.
if you have a pro prebuilt website then you need to edit with tagDiv Composer and change the color for each element that you want https://i.imgur.com/xp4zoTb.jpg
-> https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, please check our documentation -> https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten (disappear) by the plugin layout.
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.

Unfortunately, AMP is faster and works better only with Mobile Theme, because it is not compatible with cloud templates.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Check our documentation about this plugin here:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you for understanding!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

It seems that you use Mobile Theme plugin. Please note that if you need to use mobile pages or a responsive version, then you need to uninstall the Mobile Theme plugin.

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
If you use default templates, then please install and activate the Standard Pack plugin.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi Faba,
If you are using the responsive version, to remove the login option you need to disable this option -> https://i.imgur.com/wpVOrPh.png now if you have installed and activate the mobile theme plugin, then you need to disable it from the mobile theme plugin, from this place -> https://i.imgur.com/xuhQo1O.png
I hope this will help you!

Hello!

There is a huge configuration which is tested with our theme: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten (disappear) by the plugin.

This is how that element works there on the mobile version: https://www.screencast.com/t/tt0ZFk3XX5tT

Thank you!

Hi,

If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello Tamsin!

In order to have different elements inside for every post, you need to have different template for each post. You can install many cloud post templates and you can see them in a list here when you access a post: https://www.screencast.com/t/9mY3SZgZn
In this case, Global means that the template it’s set up for all posts by default. But, for example, you can have a post with different template and without Global. This you can do by accessing the post you want to choose other template, select from the list the template you need, that’s all. You can see how they are looking by select other template for example. The settings will be different because it’s other template, but when you assign/select the global template again you will have the same settings and you won’t lose it.

Could you explain in detail about Mobile Theme and the Standard Pack suggestion?

For more details, please take a look here: https://forum.tagdiv.com/mobile-theme-introduction/

Hope that is more understandable now!

Thank you!

Hello!

Please make a full backup before and please check our documentation about Autoptimize here: https://forum.tagdiv.com/autoptimize-install-configuration/

Every demo has the required plugins (Newspaper -> Plugins) which you can see the notification if you hover over the Install button of the demo.

For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!