- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Hello,
We can confirm this is not a theme bug and is a known issue regarding cache and cdn.
Please try to disable the cache and cdn on your site and test again.
We only recommend using wp super cache:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
and cloudflare as a cdn:
https://forum.tagdiv.com/cloudflare-cdn/
Please disable any other form of cache including hosting side cache.
Thank you!
Hi,
That may happen if you use old WordPress versions or old theme versions. Please try and scan the website, database etc for malware if there such a problem
– https://codex.wordpress.org/FAQ_My_site_was_hacked
– https://sucuri.net/guides/how-to-clean-hacked-wordpress
– https://www.wpwhitesecurity.com/clean-hacked-wordpress-website-blog/
– https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
– https://wpbuffs.com/wordpress-website-hacked/
– https://www.malcare.com/blog/2018/06/06/website-hacked-heres-a-guide-to-fix-it/
– https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/
If you use an older theme version update the theme, update WordPress if needed as well
– https://forum.tagdiv.com/how-to-update-the-theme-2/
After you remove the malware, take steps to improve the security of the website, be careful what plugins you install or what codes you enter in the theme or WordPress files or panels
– https://www.greengeeks.com/tutorials/article/how-to-strengthen-the-security-of-your-wordpress-install/
– https://premium.wpmudev.org/blog/ultimate-guide-wordpress-security/
– https://www.wpbeginner.com/wordpress-security/
– https://codex.wordpress.org/Hardening_WordPress
Hopefully you can identify the problem and solve it.
Thanks
Hi,
Please make sure you also chec kyour cdn server if you use one as this seems to be a caching issue. Please also contact your host and ask to disable any hosting side cache. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Then try to use another Instagram account as a test to see if the latest posts are being grabbed. Then switch back to your account. This will also reset the instagram widget.
Let us know if this worked.
Thanks
Hi,
First of all, make sure that you are using the latest version of the theme, installed via FTP way, make sure that your system status is correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
Hi,
First of all, ensure that you are using the latest version of the theme installed via FTP way, ensure that your system status is correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Thanks for the message!
I had the same issue after the last update, and I went (via FTP) and downloaded the plugin from the Newspaper theme Newspaper>Includes>Plugins and uploaded like normal and it worked for me. I’m not sure if it’s happening because of leaving the plugins active while updating the theme? But next time I’ll try deactivating them first before installing the theme update.
Hi, I’ve realised what the issue was, it was because the testing website that I’m using to test it has http authentication enabled, and that screwed it up. After I removed http authentication, I could manage to install the theme plugins. Sorry for the false alarm! ><
Hi,
I finally updated the Newspaper theme from 8 to the latest. I used the Envato Theme to do it. However, when it updated, the website broke and I had to change it in the File Manager to “Newspaper_old” and then reinstall. It worked but I lost all my custom CSS code which took care of ads, images, and logo.
For instance, I have a client that runs a 728×90 on the Top Article placement. It gets cut off now. I was also running a custom Wallpaper ad that utilizes two rails on both sides.
1. Is there a place where I can find the old code?
2. If not, is there a way I can input a custom CSS code for the Top article ad to run outside the container?
3. I want to make my logo larger and I use Header 3. I don’t want to use the full size version. I just want it slightly larger. Any custom code for that?
I have installed last wordpress and last newspaper template
Some users notify me this problem with Ipad and Iphone
Please let me know how solve it.
Thanks for your support
Hi,
I cannot install Fast News demo, event if it’s present in the list.
I have Newspaper 9.2.2. Do you know why?
thanks
Hello,
On a clean WP install with Newspaper theme we get the following error:
Fatal error: Uncaught Error: Call to undefined function iconv() in /home/xxx/public_html/xxx/wp-content/themes/Newspaper/includes/wp_booster/td_util.php:1541 Stack trace: #0 /home/xxx/public_html/xxx/wp-content/themes/Newspaper/includes/wp_booster/td_css_res_compiler.php(54): mb_detect_encoding('}\xE6\xAD\xBA\xB7\x9D') #1 /home/xxx/public_html/xxx/wp-content/themes/Newspaper/includes/shortcodes/td_block_big_grid_7.php(68): td_css_res_compiler->load_settings('td_block_big_gr...', Array) #2 /home/xxx/public_html/xxx/wp-content/themes/Newspaper/includes/wp_booster/td_block.php(231): td_block_big_grid_7->get_custom_css() #3 /home/xxx/public_html/xxx/wp-content/themes/Newspaper/includes/shortcodes/td_block_big_grid_7.php(96): td_block->get_block_css() #4 /home/xxx/public_html/xxx/wp-content/themes/Newspaper/includes/wp_booster/td_global_blocks.php(28): td_block_big_grid_7->render(Array, '') #5 /home/xxx/public_html/xxx/wp-i in /home/xxx/public_html/xxx/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 1541
Also, most pages don’t work and all posts don’t show images.
Please advise.
I’m trying to get Blog page thumbnails working
On blog template Module 2
On blocks 324 X 160 module 2 both enabled.
Regenerate thumbnails plugin installed and tested multiple times.
What am I missing?
I have install Yoast SEO plugin, I’m not installed tagDiv Mobile Theme plugin. How to fix it
i just purchased newspaper and install it on my website https://khaantibiharihain.com. now i want to add www in my site adress ie. https://www.khaantibiharihain.com. can i use the same theme or i have to buy a new one.
domain name will be the same i just want to add suffix www.
Yes this is possible, but you’ll need to make some more settings in order to get that ( because you say that you do not want to change the current demo ), you’ll need to make one template for each settings ( post / page/ authors /categories … )
If you wan you can make some tests on localhost/ were you can also install a demo and inspect how this is made.
Thank you.
Hi,
Ensure that you have respected all the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ reinstall the theme via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks.
Hi,
If you want to disable the Gutenberg layout, you should install the Editor Classic plugin for to revert back to the old editor. If is not what you mean, provide more details so I will be able to provide a more accurate response.
Thanks.
I am pretty sure that the ID is correct.
I have the latest version of Newspaper installed.
Hi,
Ensure that you are using the latest version of the theme, installed via FTP way, clear all the caches, purge CDN files and check the results. Also, ensure that you have correctly added the Instagram ID in the correct place. Check our documentation from here -> https://forum.tagdiv.com/instagram-widget/
Thanks.
Okay, but in the menu the fonts are different than in whole wordpress when I use the new editor. When I install the old editor da I have the normal fonts again. See screenshots.
Hello git,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Make sure that you are using the latest version of the theme, installed via FTP way, clear all the caches and check the results.
Thanks for the message!
Hi,
Yes, notice that you can install the demo without the content. Check here -> https://forum.tagdiv.com/installing-demos/
Thanks.
Hi,
You can try to optimized your website performance, in this way the text/code size will decreases
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
Hope this will help you.
Also if there are others problems, please provide some details or screenshots with the problem you are facing.
Thank you for your understanding.
Hi,
Please notice that we have made some tests using the Article Inline Ad and it seems to work as expected. Also, I saw that you are using some untested plugins and you have some additional customizations which might change this layout. Make a new install to another sub-domain for testing and check this functionality without any untested plugins. Should works.
Thanks for the message!
I have add the code to .htaccess but I still can’t edit the page.
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
And my theme still can’t detect the mod_substitute
that’s my system’s statu:
https://nzlifenz.com/1.jpg
The mod_substitute Installed on my server.
