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Hi,

I believe that is the case. We tried to optimize the demo website for good results. There will be overall performance improvements made in the theme in coming updates, to further optimize speed.

For general theme requirements this would be the guide for a proper functionality
– https://forum.tagdiv.com/requirements-for-newspaper/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

Thanks

Hello,

First of all, make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Also, if you are using some untested plugins, you should remove all of these. Notice that the Smart Lists are more sensible and if these are not correctly set up might appears some errors. If you need more assistance, in this case, provide your website URL so we can take a closer look at it.

Thanks.

Hi,

Please re-download again the latest version of the theme from Theme Forest and install it via FTP way, clear all the caches and check the results. In the meanwhile, this issues has been fixed and you have to re-download the theme packet again.

Hope this helps and let us know how it goes!

Thanks.

Hi,

Check the screen! The change should be added in td_module.php. Also, try to re-download again the theme from Envato MArket and install it again, clear all the caches and check the results.

Thanks.

Hi,

Should be in the composer elements list – https://www.screencast.com/t/kgpB7GR2

Please check if the cloud library plugin is installed and active. Without it the loop elements will not appear
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks

Hi,

You will have to update the theme, this is a guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The latest version that can be downloaded from themeforest is 9.1. A changelog can be found at the bottom of this page
– https://themeforest.net/item/newspaper/5489609

Remember to make a full backup before updating, just to be safe. The most reliable and popular method to update is by FTP, you can use the one you want however.

Note that after you update the tagDiv composer plugin will be automatically installed and activated, so if the website is built with Visual composer there could be some layout issues. In that case please deactivate the tagDiv composer.

Thanks

Hello,

Ensure that you are using the latest version of the theme installed via FTP way, ensure that you have respected our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and also, do not forget to increase all of the system status parameters to be increased according to our documentation.

Thanks.

Hi,

Our developers theme are working to improve the theme speed, and we hope that this problem will be solved.
Sorry for the inconvenience.
There are some guides here in the forum regarding speed optimization, you could read them and try what is suggested
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

You can try some speed optimization if you want.

Thank you.

Hi,

I’ve inspect your mobile menu and is seems to work just fine https://www.screencast.com/t/fWt4aEddMfe ( you need to wait until the page is full load ), but you need to optimized your website.
There are some guides here in the forum regarding speed optimization, you could read them and try what is suggested
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

Thank you for your understanding.

Hi,

Please provide some screenshots and some more details ( the demo you try to install), also please deactivate the plugins and try again.

Thank you for your understanding.

Hello,

Please update it via FTP way, according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Recommend to install the theme via that way because this is the surest method in this case. The plugins can be updated from the section like this -> https://www.screencast.com/t/9dBqT0b1

Thanks for your understanding!