- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
Hello Bogdan!
Thank you for your immediate response.
However, I contacted both my hosting provider and my domain registrar and both assured me that everything is ok regarding the DNS settings and the A, CNAME and MX records.
A
localhost 127.0.0.1 14400
autoconfig 50.87.65.224 14400
autodiscover 50.87.65.224 14400
mail 50.87.65.224 14400
CNAME
www pressonline.gr 14400
ftp pressonline.gr 14400
imap mail.pressonline.gr 14400
pop mail.pressonline.gr 14400
smtp mail.pressonline.gr 14400
They pointed me back to you by saying that there might be a problem with the wordpress theme or a caching plugin of the wordpress installation. I have not installed any caching plugins just the jetpack as you suggest at your documentation.
Any help would be greatly appreciated, since I have not used any additional plugins except for those you recommend.
Thank you once more for you time and help.
Best regards,
Vasileios
hello there,
yesterday i installed new version of newspaper theme and suddenly the whole structure was suddenly messed up, especially the header and the social counter plug-in. But than i changed couple of things and everything was same except the social counter. Problem is that it is not showing, on my posts. Plus i am using different sidebar on couple of posts and sometimes when i check them it appears that those widgets are all deleted. so i have to add social counter and other plugin to my sidebar every time the got deleted and start things again …..
please help me..
Hi Dear,
My client wants to switch to the black version, took five months with this thema ie is not a new installation. Yesterday we installed the Black Version from Newspaper> Install demos not include content and we will change all theme options and widget, in addition also erased us home page, was not even in the trash, all a disaster, we had to restore a copy of security. My question is, is there any way to activate the Skin Black Version without having to install the demo, because when you install the demo and see what happened.
Thank you very much and greetings
Hello Noomadics,
Please notice that these types of plugins come bundled with our theme and for better results you will have to use the latest version of them (Visual Composer 4.11.2 and Social Counter 4.0)First of all, you will have to disable/delete all of them and then you will have to install them from Plugin area, like this -> http://screencast.com/t/SE7OlnfPuok For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ After updating, try to clear all your caches and check the results.
Thanks for your understanding!
Hi,
@fklarer
Please update visual composer by downloading the latest theme version from themeforest and install the visual composer that comes bundled with that package.
Thank you!
Hello hsm2393,
Please ensure that you fully updated your theme to the latest version of it only via FTP because this is the surest method regarding the updating theme. Also, please make sure that you have updated the required plugins to the latest version of them (Visual COmposer->4.11.2 and Social Counter 4.0). Also, if your problem is still there, please try to make a new sub-domain and try to make a new clean install from scratch with the latest version of the theme and check the results. For more information about installing demo, please check the documentation here -> https://forum.tagdiv.com/installing-demos/
Hope this helps!
Thanks.
Hello ihora,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that if you are using some untested plugins which could interfere with the theme and also could cause a lot of unknown issues, like this. Also, please ensure that you have fully updated your theme only via FTP because this is the surest method in this regard. So, if your problem is still there, please provide an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page and also, so I will be able to provide a more accurate response. Also, please provide the link of this topic so we can identify you.
Hope this helps!
Thanks for your message!
I have just installed Newpaper 7.7.1. It automatically installed Visual Composer 4.9.2. When I create a new page and click on Backend Editor I get a list of the available templates, but no templates to view or select. Your earlier comments on similar problems tells the user to upgrade to the latest version of Visual Composer, which is 4.11.x. However, elsewhere you make the point that the user cannot upgrade Visual Composer, that you will provide the upgrade in a revision of the Newspaper theme itself. I purchased this theme for, among other reasons, the extension templates available. It doesn’t work. What do I do?
Hi Catalin,
Can I uninstall VC that comes with NewsPaper theme and install the full version of VC ??
Thanks
Hi,
As per title theme options are not saving since several time. We tried making some actions but nothing.
We tried:
– Disable all plugins
– Put cloudflare in developer mode
– Change parameters as asked in guide with even more values
Current values are:
post_max_size 256M
max_execution_time 400
max_input_vars 12000
SUHOSIN Installed SUHOSIN is installed
suhosin.post.max_vars 20480
suhosin.request.max_vars 20480
We can’t find any error in the inspector console. We found only this:
Automatically scrolling cursor into view after selection change this will be disabled in the next version set editor.$blockScrolling = Infinity to disable this message
ace.js:1
NewsMag Version: 2.3.4
Wordpress Version: 4.4.1
The website is http://www.stopandgoal.net
Please let me know if you need further information.
Thanks in advance for the support.
KR,
Tommaso
Hello nicksdrewe,
Please ensure that you have fully downloaded the latest version of our theme and please try to check all of these folders from the packet, like this -> http://screencast.com/t/cmfXI418 Please notice that the Revolution Slider must find it in Plugins folder and then you will have to install it according on our documentation.
Hope this helps!
Thanks for your understanding!
Hello iamkingsleyf,
I suspect your problem being from your untested plugins which could interfere with the theme and create a lot of unknown issues or could interfere between them and cause this issue. To be sure in this regard, please try to disable ALL the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. So, after this process, you will check and see if your problem is still there. Please notice that the theme is fully tested with the bundled plugins and work as properly, without any problems. Also, then you can install your plugin one by one and check which is the culprit.
Hope this helps and let us know how it goes!
Thanks for your message!
Hello Hendra,
Please update your theme to the latest version (7.1.1) and also update your social counter plugin. Disable and delete files from the plugins section of WP and then reinstall it from the theme panel after the theme update:
http://screencast.com/t/LJKUyoaPM7x
You can update your theme by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hi,
sorry but that doesn’t make any difference. all plugins deactivated except visual builder and still getting: The “plugin does not have a valid header.”
Can I install it via normal “upload plugin”
Hi I installed the theme. It says “Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.”
What should I do, doest it effect on my site if I just leave the message as it is? or do I need to activate it?
Please help.
Hello nicksdrewe,
Please keep in mind that the Revolution Plugin come bundled with the theme but this will do not see in the plugins area because it is too high and it must be installed separately, according to our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Hope this helps!
Thanks for your understanding!
Hello ezenwa1,
Please try to make a new clean install in another sub-domain of your site and try to install the latest version of the theme from scratch without any untested plugins and check if this working for your side. Try to clear all your caches. Also, before doing that, please try to a default theme and check the behavior and let us know if this is still there to the default theme or but only for our theme. If this behaviour is still there and on the default theme it means that the issue is not theme related and you will have to revise your WordPress installation.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello ezenwa1,
Please ensure that you are using the latest version of Visual Composer (4.11.2) and Newspaper (7.1.1). Also, please notice that this plugin come bundled with our theme and it is not necessary to buy another license in this regard. Please ignore this message and try to install only the plugins that come bundled with our theme, clear all caches and check the results.
Thank you for your understanding!
Hello nikhar77,
Please notice that until now we do not have any bad reports in this regard. Please ensure that you are using the latest version of the theme with the latest version of required plugins. Also, please ensure that all of these processes was made via FTP because this is the surest method in this regard. So, if your problem is still there, I suggest doing a new clean install from scratch with the latest version of the theme, clear all your caches and check again the results. It is possible that you installing do be incomplete and that’s why you get this errors. Also, please disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
For the video my site is a fresh install with a db prefix so that shouldn’t be an issue.
Hello SmDstyle,
Yes, it seems that this type of theme’s behaviour to be generated by conflicting plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out this conflict.
Hope this helps!
Thanks for your message!
Hello,
Please delete the theme you installed and follow this guide to properly install it: https://forum.tagdiv.com/install-via-ftp/
Let us know if you still have trouble with installing the theme.
Thank you!
Hi,
Sorry, but the link you provided does not use our theme so I cannot see the error. This was caused by plugin conflicts, so you might have installed another conflicting plugin or the same one again. Please deactivate all plugins except visual composer, clear cache and reset cdn files. Also if yu have any custom code, try to revert the theme to it;s default state.
Let us know how it goes.
Thank you!
Hello pickledbushman,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of required plugins which are ->Visual Composer 4.11.2 and Social Counter 4.0. Try to clear all your untested plugins, leave just Visual Composer to active, clear all your caches and rule out the conflicting plugins. Also, please ensure that all of these processes were mad only via FTP because this is the surest method for updating.
If your problem is still there, I suggest doing a new clean install from scratch with the latest version of the theme in default state and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello Noomadics,
Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of the required plugins (Visual Composer 4.11.2 and Social Counter 4.0). Please ensure that this process was made only through FTP because this is the surest method in for updating. It is important to check this because it is possible that you version of the theme to be incomplete and that’s why not working as properly. Also, after this, please try to clear all your caches and test it again.
If you problem is still there, please try to make a new install from scratch with the latest version of the theme and check the results
Hope this helps and let us know how it goes!
Thanks for your understanding!
