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Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
I hope this helps.
Thank you!
Hi,
First, I want to make sure that I was able to inform you of all data about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use the mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled. The mobile plugin is also used as a template for amp version.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example, the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use the mobile theme, in the Gutenberg editor it is an option to disable the mobile theme in the current post/page, if you use the option, then it will use the mobile page/template (if assigned) or the responsive version.
So in your case, you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Thank you!
Hi,
What I can recommend trying is to disable the tagDiv COmposer and tagDiv Cloud Library, delete them, and reinstall those plugins from newspaper > plugins.
If the problem is the same after those steps, please let us know about this problem via email (contact@tagdiv.com) and we’ll check it as soon as possible.
Thank you!
I downloaded the “Secondary Title” plugin to add subheads under the main titles of my newspaper posts. The main challenge is how to insert the secondary title under the MAIN TITLE in the theme. How to make it appear automatically on tagDiv theme when writing my posts? Or is there any specific secondary plugin that works with tagDiv? If yes, which one is it and how to install it?
Hello!
Uninstall the mobile theme plugin and see the changes.
Thank you!
Hi,
Not all demos are optimized -> https://pagespeed.web.dev/analysis/https-demo-tagdiv-com-newspaper_pro/vaexl8pl7b?form_factor=desktop, but you can check this one default pro.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/
If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/
Thank you!
Hi,
Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/
Thank you!
The same problem has been happening here recently. It can’t be due to an update, because there wasn’t a new update for the Event-On calendar recently. I don’t have a solution either.
The plugin ran without any problems for many years.
While it’s easy to say “the plugin is untested”, a bare WordPress and theme installation with no added value doesn’t attract users these days. Unfortunately, plugins like WP Rocket have not been tested either.
You have implemented so many great and high-quality functions in your theme, a translatable calendar from your high-quality software company that fits seamlessly and does not require huge additional resources would be great <3
Thomas
This is what your plugin keep on displaying.. I have deleted and reinstalled many times but doesn’t work.
Check 
I’ve got a result after disable – delete – install new version of add-on tagDiv Composer
Error thrown
Class ‘td_util’ not found
========
Next Page refresh show me Plugins page – /wp-admin/admin.php?page=td_theme_plugins
site works fine
Itheme Security told me – it’s ok.
You can use a different template for every category if you use a cloud template. You can duplicate a template, install a new one and assign it to the category you like, or create one from scratch by importing a blank template and building it as you like.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; Here is explained how to duplicate a header correctly and make some changes for a category template or other templates.
You can assign the template for each category in Theme Panel -> Categories.
Thank you!
Thanks for this, Bettina.
Additional
In order to reorganize my thumbnails to only the ones that I need with current template configuration, I
– Disabled all ‘Thumbs on modules/blocks’ settings (and saved setting).
– Browsing the pages, Newspaper signals missing thumbnail dimensions
– Enable these in the ‘Thumbs on modules/blocks’ configuration.
After this, I launched the installed ‘Regenerate Thumbnails’ plugin.
If someone of you has a procedure on how to remove images/thumbnails of non-existing post or pages, we would really appreciate your input.
Thank You!
Hello Anamaria,
Am I also able to use the license key on my local installation without affecting my live website?
I ask because I can’t download the pre-built websites locally without the license key.
Thank you.
Regards,
Syed Khalid Muhammad
i have already tried everything. just a td composer plugin creates this conflict. I have remove and re install this plugin also. but the problem is not solved.
give me some another way of solution.
I installed the new tagdiv directories (specifically East Coast Check Pro). It looks great on desktop, but on mobile the mobile theme overrights everything, giving me a basic post/archive look, without all the needed ACF fields and filters.
Can I turn mobile theme off just for these directory and services/locations post types and taxonomies? (Note: this is a secondary feature of my website, so I can’t just turn the whole mobile theme off for everthing.)
If not, I have already figured out, how to add ACF data to plugins/td-composer/mobile/single.php using
if(get_field(‘field-name’)) {echo ‘<div>Pretext: ‘ . get_field(‘field-name’) . ‘</div>’;}
But how do I then add the needed filters to tdtax_services taxonomy?
Hi,
Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/
Thank you!
Hello
THanks for the reply.
Yes, I tried your suggestion before I posted the issue.
The only time there is a conflict is when the ACF and Jetpack plugins are activated.
(and now buddypress since I recently installed it.) If I deactivated them, everything works fine. when either of the three is activated(not all togethre- one a time) the issue comes back.
Also, deactivated the cache and refreshed and I didnt find anything from the link that helps with the issue.
Hi,
I have Installed Pulses Pro theme for my news website and it doesn’t show the correct view count for articles. The number is too low and different from the one showing on Google Analytics. How to fix the view count issue?
site URL: https://tellyglamour.com/janhvi-kapoor-visits-tirupati-temple-boyfriend/
View count from website: https://ibb.co/bJNzsbj (152)
View count from Google Analytics: https://ibb.co/DkCy9sZ (655)
Having incorrect views gives the impression for readers that website isn’t perfoming well.
Thank you.
Hi Support
The issue we’re faced with is that the desktop version is showing mobile version’s landing page until we clear the “cache” in full of the Wp Super Cache. When it is done it works but after few minutes (supposedly when the cache builds up), it goes back to previous state. I had no option but to deactivate the plugin to make it work now permanently, but indeed this is not a perm solution.
I have configured the plugin initially with the information mentioned: https://forum.tagdiv.com/cache-plugin-install-and-configure/
It has been working fine with no new plugins installed for last 2 months until it has started to trigger. Can you please advise as what could have caused this.
Regards
Muhammad
I’ve installed the prebuilt Covid Dark pro in http://www.mv-rent.ch/ia but I want to add the slider that is on this page https://demo.tagdiv.com/newspaper_classic_pro/
Hello Giorgos!
I recommend you have a fresh WordPress install and move the entire project with the Duplicator plugin.
Thank you!
Hi,
Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/
Thank you!
I haven’t heard any feedback from the support via email concerning my request. Please is anyone working on it already??? I have already tested optin builder with fresh installation on]f WordPress multisite and the new user email and forget password has issues but it works perfectly on normal WordPress installation.
Hi,
1. Try to install the plugin Classic Widgets by WordPress and see the results.
2. Please activate the tagDiv Social Counter plugin.
Thank you!
