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Redlemon
Participant
#0

Hi TD team,

I have been having issues with my site loading slow, and it all comes down to 8 queries taking as long as a quarter of a second to execute (one of them 8). Please advise what should I change in my settings to make it load faster, and help take some of the load off the database. It is so intensive it is occasionally crashing my database! I have used Query Monitor plugin to discover the slow queries.

Please see the following screenshots and advise. Cheers!

https://ibb.co/mtK8k6W
https://ibb.co/ZV5ySDm
https://ibb.co/cgJ7QwJ

Bettina
tagDiv Staff

Hello @brain4web!

Unfortunately, our TagDiv Composer plugin works better only on our Newspaper theme.
It could be a conflict with other themes, and our TagDiv Composer plugin won’t work.

Thank you!

Calin
tagDiv Staff

Hi,
You can set banner ads in the theme panel using our guide from here https://forum.tagdiv.com/header-ads-adsense/ also you can set banner ads using tagDiv Composer on pages and cloud templates, those can be set in ad box element.
Thank you!

srpskiposlovniimenik
tagDiv Member

I try everything,, disable cash, clean cash,turn off all plugins, roll back to older versions wordpress, roll back to older versions of Newspaper, delete plugins wich maybe cause a problems. I have other website under my control novinarionline.rs that website working great but still work with wordpress 5.9 and Newspaper 11.4 and now wait for update maybe jump out same problem as serbiannews.ca when update theme. What I notice, Newspaper theme work great with 7.x php but with 8.x php versions make some troubles. I cant access to Dic composer when is stream Hero player plugin is active P.S Now I can’t access even when all plugins are turned off. I any case I think this is GREAT WORDPRESS THEME AND I CAN RECOMMEND IT.

Bettina
tagDiv Staff

Hello @zev!

Edit the page with the TagDiv Composer, click on that element and delete the text and you can write anything else, or you can simply delete the element.
If you use a default template, then try to delete it form the Theme panel -> Footer.

Thank you!

Calin
tagDiv Staff

Hi,
Indeed that is an old theme version and the update need to be done via FTP/cPanel.
What I can suggest is first to make a full backup for your website and database and after that to update the theme (also, you can try first on staging or subdomain).
The theme should be updated via FTP, by replacing the old theme with the new one (replace not overwrite), in case that there are custom changes in the theme files, those will be lost. After that install the theme plugin tagDiv Composer, tagDiv Standard Pack and the rest of the theme plugins if you using (social counter, newsletter).
I hope this will help you!

simo-2
tagDiv Member

Hi Calin,

That will help, thank you!

By that logic, Isn’t it better to disable 1068 and 485 in block settings? And what about category page 150*0? How should I allow them to use the full image.

Also, for featured image post settings that you showed, I don’t have that option of “edit with tagdiv composer,” but https://prnt.sc/kIL6teFLFcrI

For the last post, it worked; I never touched anything; it automatically picked .gif full size, not created thumbs. Even though I used WordPress media/featured image settings.

Don’t you think its better for a newspaper to not resize .gifs? or something changed in the update?

Choosing Full Image will affect static png thumbs.. png’s and jpegs will also show full size instead of thumbs.

Hence effecting page performance.

Other than direct upload, is there a way to tell newspaper;
Use Original when Gif, Not thumb, when gif.

  • This reply was modified 4 years by simo-2.
Calin
tagDiv Staff

Hi,

1. I think you’re referring to the apostrophes on the letters, I just made a test using “Le marché” and for me it is working correctly -> https://i.imgur.com/gYZCL4G.png

2. Unfortunately, we do not have a guide for how to make a menu ste-by step using the popup modal, we have only a general guide https://forum.tagdiv.com/modal-popup/
So, you can create a page with tagdiv Composer, and after set the id page to the modal popup -> https://i.imgur.com/6t2diD8.png, this has a few triggers or you can set it as a button, which will appear only after the button is pressed -> https://i.imgur.com/6t2diD8.png

Thank you!

Thank you!

Bettina
tagDiv Staff

Hello @westropMEF!

Yes, by default this setting is off because is an extra option to show the date and also to show modified date. But, you can enable it from General tab -> Extra of flex block’s element. For more information, please check our guide here: https://forum.tagdiv.com/flex-block-settings-guide/
If you have a global template, then you need to edit only one category and the setting will apply on all your categories. For homepage, you need to edit it with the TagDiv Composer and apply the settings, or you can copy-paste the element which is already set as you like.

Thank you!

Calin
tagDiv Staff

Hi,
This is because there wee created thumbs for the gif that is not working and the theme is no longer use the original file and it is using the thumbs.
What you can do is to upload the gif in WordPress folder using ftp and not the media from WordPress so the thumbs will no longer be created, or better you can choose the full size thumb for the blocks and featured images, this can be done using tagDiv Composer -> https://i.imgur.com/t222Nc2.png -> https://i.imgur.com/OXcGXQt.png -> https://i.imgur.com/kR3aNW5.jpg
I hope this will help you!
Thank you!

Oliagri7
tagDiv Member

ok so I’ve realised that it does actually save the desired menu (even through it doesn’t show that in TD composer when editing the menu template) however it’s loading very slowly or only after a second tap on mobile – is there some setting I’ve got wrong? https://www.asian-agribiz.com/

Anamaria
tagDiv Staff

Hello,

We have long recommended shifting from WPBakery to tagDiv Composer because there is a conflict between the two and they cannot be used together.
We recommend using cloud/PRO templates to have the possibility to edit them with the tagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello @be2name!

Please re-install the tagdiv Cloud Library. Edit an article with the TagDiv Composer and check if you have any wrong value in the Tagdiv Composer’s settings called “undefined”. If you have them please delete them.
Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

reloaded
tagDiv Member

1. Ok thanks, issue nr. 1 solved with your hint.

2. Concerning issue nr.2 i decided to leave it as default.

I found where to modify in composer (Summary box -> General Tab -> Box padding by adding a 3rd px dimension) in order to align the two boxes but i noticed that the behaviour changes depending on the kind of overall score (if it has 2 digits it appears in a way, if it has 3 digits with comma it appears in a total different way). So default is probably a better option.

I’m saying this in case maybe someone else is looking for this kind of solution.

Thanks.

Anamaria
tagDiv Staff

Hi,

Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide the link to your website.
Also, please let me know if you can edit the footer with tagDiv Composer -> https://i.imgur.com/a2qnbAx.png
Also, please activate the tagDiv standard pack plugin and check after the theme panel.

Thank you!

Gabriel29
tagDiv Member

Hello,

we havent made any changes to the files.

The theme version is 11.4.2, this problem happened suddently in an older version (in fact all panel options reverted to default) and we thought it might get fixed if we updated it, but the problem still persists with the last version.
The errors only disapear when deactivating the TagDiv Composer (wich we do not use, as we use the WP Bakery Page Builder) but it is mandatory to have it active.

I do not know however if the error are causing the Save Settings problem or if they are different problems.

The website is https://movilidadelectrica.com but note that it is under maintenance right now as the design is completely wrong (because panel options reverted to default).

Gabriel29
tagDiv Member

Hello,

we have tried everything suggested in those posts and it is still not working. We are getting however these errors repeated constantly in the error log:

/var/www/vhosts/movilidadelectrica.com/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/td_options.php on line 48

/var/www/vhosts/movilidadelectrica.com/httpdocs/wp-content/plugins/td-composer/legacy/common/wp_booster/td_options.php on line 97

reloaded
tagDiv Member

Hi Bettina,
i’ll try to explain with screenshots.

So the original layout you show is this one: Newsmag Star review original layout

The one i was able to configure looks like this: MT star review layout

So you can clearly see in my layout there is some white blank space between star score and summary/overall score

AND

Summary’s bottom border line is not perfectly aligned with overall score’s border line. Ref1 and Ref2 of previous post

I can show you how it looks my review system in composer:

Star review system in composer

Summary in composer

Overall score in composer

What i was asking is to make it looks exactly as you demo page which is how it used to look before when i was using Newsmag theme.

Thanks. Hope it helped.

  • This reply was modified 4 years by reloaded.
Anamaria
tagDiv Staff

Hello,

Please let me know what footer you have.
If you have a footer template from Cloud Library, you can edit it with tagDiv Composer on a page and you can make change easy => https://i.imgur.com/hVRwTQn.png select the element and change the text -> https://i.imgur.com/iSBc3Cg.png
If you have a footer from Theme Panel then you can change the text here => https://i.imgur.com/QcZvnS0.png
or is the problem that the changes made are not saved?

Thank you!

Bettina
tagDiv Staff

Hello @mgiannelis!

We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

Hope that helps you!

Thank you!

Calin
tagDiv Staff

Hi mgiannelis, please try to not reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Our theme do not interfere with the admin bar, so I think that something else it is causing that problem.
About the mobile header, this is a different menu from desktop, but it can be adjusted using tagDiv Composer.
For example if you are using the responsive version, edit the homepage and set the mobile view port -> https://i.imgur.com/jdvm7qK.png
If you are using the mobile page template, then you can edit it from here -> https://prnt.sc/AkFGijSVZV10
I hope this will help you!

Calin
tagDiv Staff

Hi,
Can you please provide a link to a post that it is not looking correctly on mobile and please let me know how you’ll like to be.
If you are using the mobile page template, you can adjust with tagDiv Composer the mobile template to look like you want -> https://prnt.sc/S3AC97PXP9tW
Also, please notice that if you choose to use amp, the layout will change to a classic layout and that one have only a few settings.
Thank you!

Calin
tagDiv Staff

Hi,
If I understand correctly, the problem is only for the pages that are not cached. Do you have many pages that do not need to be cached?
What I can recommend to do to improve the page speed is to set less flex blocks on pages and cloud templates, remove the ajax pagination from flex blocks, disable the google fonts, disable the standard pack (in case that is enabled and you use some elements from this plugin, those will be display as shortcodes), you also can disable the view post count (remove it with tagDiv Composer from post template) and disable the ajax view count.
I hope that doing those optimizations the speed will became better.
Thank you!

Calin
tagDiv Staff

Hi,
If the adsense-google code is for auto ads, then it need to be set between head tags, therefore it need to be set in this place -> https://i.imgur.com/UxaaSEt.png if are regular adsense then you can set the code in the theme panel -> https://i.imgur.com/yPLNWfT.png and using tagDiv composer you can set it on ad box element.
Thank you!

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